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Aparthotel

Grupotel Cinco Plazas

3.0 star property

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Photo gallery for Grupotel Cinco Plazas

Front of property
Terrace/patio
Fridge, microwave, stovetop, coffee/tea maker
Lobby
Studio, Balcony or Terrace | Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calle Anzuelo,56, Tías, 35510
  • Place, Gran Casino de Lanzarote
    ‪5 min walk‬
  • Place, La Peñita
    ‪5 min walk‬
  • Place, Puerto del Carmen Beach
    ‪5 min walk‬
  • Airport, Arrecife (ACE-Lanzarote)
    ‪8 min drive‬

Room options

View all photos for Studio, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Studio, Balcony or Terrace

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 2 Bedrooms (4 Adults + 2 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (3 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (3 Adults + 1 Child), Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (2 Adults + 1 Child), Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Apartment, 1 Bedroom (2 Adults + 2 Children), Balcony or Terrace

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms, Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 1 Child), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 3
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 2 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 3 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 3 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (2 Adults + 4 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (2 Adults + 4 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 1 Child), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 2 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 2 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (3 Adults + 3 Children), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (3 Adults + 3 Children), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms (4 Adults + 1 Child), Balcony or Terrace

1 bedroom, free WiFi, bed sheets

Family Apartment, 2 Bedrooms (4 Adults + 1 Child), Balcony or Terrace

  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Comfort Studio

1 bedroom, free WiFi, bed sheets

Comfort Studio

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort studio (2 adults + 1 child)

1 bedroom, free WiFi, bed sheets

Comfort studio (2 adults + 1 child)

  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Comfort studio (2 adults + 2 children)

1 bedroom, free WiFi, bed sheets

Comfort studio (2 adults + 2 children)

  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed

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About this property

Grupotel Cinco Plazas

Aparthotel with 3 outdoor swimming pools, 4-minute walk to Puerto del Carmen Beach
This smoke-free aparthotel features 3 outdoor pools, a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and a children's pool. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Free WiFi, a coffee/tea maker and a phone are among the other amenities available to guests. Housekeeping is available once per stay.
Grupotel Cinco Plazas offers 230 air-conditioned accommodations, with coffee/tea makers. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Tías aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided once per stay.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grupotel Cinco Plazas. During your stay, you're just a quick walk from Puerto del Carmen Beach. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 2 bars. This comfortable aparthotel has 230 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a playground
  • Just a 4-minute walk from Puerto del Carmen Beach and 7 minutes by car from Pocillos Beach
Grupotel Cinco Plazas offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Grupotel Cinco Plazas also features tour/ticket assistance, laundry facilities, and a front desk safe.

This 3-star Tías aparthotel is smoke free.

On-site venue – This restaurant serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 3 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Housekeeping (once per stay)
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 230 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cinco Plazas Hotel PUERTO DEL CARMEN
Cinco Plazas Hotel
Cinco Plazas PUERTO DEL CARMEN
Apartamentos Cinco Plazas Apartment Tias
Cinco Plazas Apartment PUERTO DEL CARMEN
Cinco Plazas Apartment
Apartamentos Cinco Plazas Tias
Apartamentos Cinco Plazas Tia

Grupotel Cinco Plazas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 85 out of 191 reviews
Rating 8 - Good. 62 out of 191 reviews
Rating 6 - Okay. 29 out of 191 reviews
Rating 4 - Poor. 10 out of 191 reviews
Rating 2 - Terrible. 5 out of 191 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Travelled with family
Pool area could be cleaner , dirty and smelly on a couple of occasions, walkways could be cleaned also . Rooms clean, beds in my room comfortable, bedsheets clean.
Stayed 11 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Kara

Liked: Cleanliness, room comfort

Excellent throughout

Beautiful complex with polite staff. Very clean and apartment's have everything you need, even down to washing up liquid and a bottle of water in the fridge
Stayed 2 nights in Jun 2025

6/10 Okay

Charlene

Travelled with family
Liked: Cleanliness
Have stayed in better hotels. Hotel is average - good location and clean enough. However biggest let down is staff - unhelpful and unapproachable. Apart from entertainment staff that we couldn’t fault! They were great. However reception and bar staff left a lot to be desired. Also had a problem with cockroaches. Lastly - only hotel I’ve ever stayed in on the island in 20+ years that I’ve had to set my alarm to get a sunbed! Good and bad points - depends on your compromise!
Stayed 7 nights in Jun 2025

8/10 Good

simon

Travelled with group
Liked: Cleanliness, room comfort
All good value place
Stayed 7 nights in Apr 2025

10/10 Excellent

Hannah

Liked: Cleanliness, room comfort
Great room with a kitchen area. Bed comfortable. Everything you need and super clean!
Stayed 2 nights in Jun 2025

6/10 Okay

Kevin

Travelled with family
Single biggest negative about this hotel is the pool and sun loungers. People put towels out at night time for the next day to book sun loungers and the hotel don't enforce this. You can come to the pool at 10 am and every single sun loungers will have a towel on it yet there will only be about 15 people actually at the poolside. Everyone else has left their towel on and left. It's very annoying and the hotel or the life guards don't do anything about it.
Stayed 7 nights in May 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, room comfort
Great location & well kept. Tiled in pool need to be fixed/replaced. Huge restaurant but don’t seem to want people to use it- no signs with opening times, menus etc- such a pity.
Peaceful & quiet
Stayed 9 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2025

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness
Overall very good Not a great location Pool and appartments over due a refit
Stayed 3 nights in Apr 2025

6/10 Okay

Louise

Liked: Cleanliness
Stayed 6 nights in Mar 2025

4/10 Poor

Craig

Third time here, won’t be back

Third time we’ve stayed here, won’t be back. Check in time is not at 3 and rooms still being cleaned at 3.45. Not good enough. Had requested a specific block as stayed before. Eventually had to accept third room as receptionist was getting angry. Location of room was awful, looking to public toilet. Rooms are comfortable but won’t be back. Room location here is important as some are awful
Stayed 9 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, room comfort
Clean and spacious apartment. Close to beach and restaurants.
Stayed 6 nights in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, room comfort

Definitely recommend!!!

Fabulous apartments! Cleanest one we’ve stayed in over the years! The free bottle of water was a lovely touch, and the iron, nespresso machine were unexpected too!! We were given the soap and sponges to wash up our dishes with which was great as we were only there for a few nights. We had a front area and rear garden almost, with 2 sunbeds, a parasol and an egg chair. The room was so spacious and the air con was fab. The pool was heated which was great & helping yourselves to sunbeds was ideal too! Can get busy by the pool with people reserving sunbeds but this wasn’t too much of an issue for us. Staff were very friendly, location was fabulous. Half way up the hill but not a long walk, and if you go the back streets the incline isn’t noticeable. Didn’t try the food but heard it was lovely. Overall 10/10, fabulous place to stay and will be returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, room comfort

Great holiday at Cinco Plaza

1 bed apartment. Extremely clean, a 2 ring hob, microwave, kettle, toaster &coffee machine. Hairdryer in the bathroom, supplied with toilet roll and washing up liquid. The aofa bed in the living not very comfortable and could probably do with an upgrade to an actual fold out double bed these are single. The 2 single beds in the bedroom not a double which would be nice. There are not the comfiest but the are ok. Wee stayed for 9 nights and bedding changed twice. Towels changed changed rver other day. The staff are very nice , extremely helpful. The cleaning staff work very hard and do a great job. They give your room a once over every other day. Plenty of sunbeds and great pools. 1 large pool, 1 small pool and a childrens water play area. The restaurant and bar serve good food and are very resonable. They are slowly revamping the whole complex which is not easy when its always busy but they atr trying.
Stayed 9 nights in Mar 2025

6/10 Okay

Mark

Disliked: Room comfort
Stayed 8 nights in Mar 2025

8/10 Good

Catherine

Liked: Cleanliness, room comfort
Bit disappointed we could not have late check out. However they had shower room and luggage room. Overall was clean and staff friendly especially the cleaning staff .
Stayed 7 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Accommodation was better than one could have expected looking at rebooking
Stayed 4 nights in Mar 2025

8/10 Good

Anna

Travelled with group

Great value

Great value appartment. Well equipped and plenty of room. Parts were a little tired with wear and tear, but to be expected given the price. As with most accommodation in lanzarote you hear your neighbours due to tiled floors and the lack of soft furnishings.
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness

Somewhere to lay your head.

Complex is fairly big but needs a lot of love to fix the really tired facilities/rooms. Bathroom was broken to bits. Have a shower and the toilet would get soaked. See pic. Pool area is not managed properly as around 70% of sunbeds were reserved with no one on them for hours and hours. So many people couldn’t get any sunbeds. Good check in and friendly staff.
Stayed 3 nights in Feb 2025

6/10 Okay

Fiona

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Cinco plazas was in a great location, friendly staff and average facilities. Can see why won awards 10-20 years ago but tired now and in need of an upgrade. Everywhere was very clean. Parking nearby was not easy.
Stayed 7 nights in Feb 2025

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort

Great hotel

We had a fantastic stay staff couldn’t have been more friendly. Our apartment was cleaned every day. There was a washing machine that included washing powder in the charge. Reception was great on arrival so we will definitely be back. Thank you for a lovely stay
Stayed 14 nights in Feb 2025