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Carlton Capri Hotel

3.0 star property

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Photo gallery for Carlton Capri Hotel

Terrace/patio
Creator video
Down duvets, minibar, in-room safe, soundproofing
Exterior
Buffet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
S Croce 595/a, Venice, VE, 30135
  • Piazzale Roma
    ‪3 min walk‬
  • Rialto Bridge
    ‪13 min walk‬
  • St. Mark's Square
    ‪16 min walk‬
  • Venice (VCE-Marco Polo)
    ‪20 min drive‬

Room options

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, soundproofing

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Down duvets, minibar, in-room safe, soundproofing

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Single Room

Down duvets, minibar, in-room safe, soundproofing

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room

Down duvets, minibar, in-room safe, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Double Room | Down duvets, minibar, in-room safe, soundproofing

Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Down duvets, minibar, in-room safe, soundproofing

Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Down duvets, minibar, in-room safe, soundproofing

Superior Triple Room

8.0 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About this property

Carlton Capri Hotel

Hotel with a restaurant, a short walk to Piazzale Roma
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Carlton Capri Hotel offers 36 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Carlton Capri Hotel's great location. During your stay, you're just a quick walk from Piazzale Roma. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Piazzale Roma and Grand Canal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Carlton Capri Hotel.

This 3-star Venice hotel is smoke free.

Resturant La Cupola – This restaurant serves lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resturant La Cupola

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Capri
Carlton Capri Hotel
Carlton Capri Hotel Venice
Carlton Capri Venice
Hotel Carlton Capri
Capri Hotel Venice
Carlton Capri Hotel Hotel
Carlton Capri Hotel Venice
Carlton Capri Hotel Hotel Venice

Carlton Capri Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 717 reviews
Rating 8 - Good. 293 out of 717 reviews
Rating 6 - Okay. 129 out of 717 reviews
Rating 4 - Poor. 27 out of 717 reviews
Rating 2 - Terrible. 18 out of 717 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Fadi, Baie d'Urfe

Stayed 2 nights in May 2025

10/10 Excellent

Kama

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic spot tucked away from all the hustle and bustle of the main areas but not far from any site you might wanna visit. Venice is very walkable and is a lovely old city. The hotel was clean well maintained. The staff was informative and efficient at job their job jobs. The breakfast buffet was wonderful; the coffee was delicious! We had a room with a doors that open above the front of the building onto a little courtyard. It was very relaxing. Will be back to visit.
Carlton Capri
Our room
Typical Venetian Canal
Stayed 1 night in May 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and friendly staff. But disappointed in room. The room was definitely not soundproof and I couldn't figure out a way of taking a shower without flooding the bathroom.
Stayed 3 nights in May 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canadian travellers 🇨🇦🇨🇦

As a first time visit to Venice, we didn’t know what to expect. The hotel staff were most accommodating and very helpful. The breakfast buffet had an amazing selection. I was a little concerned that the bed wouldn’t be comfortable and large enough for 2 adults, but it was more than adequate. Our room was exceptionally clean, bright, and nice and quiet. A must try is the roof top patio! Would definitely recommend the Capri!
Stayed 2 nights in May 2025

8/10 Good

Ming

Check in and out quickly
Stayed 1 night in May 2025

8/10 Good

JACOB

Stayed 1 night in Apr 2025

2/10 Terrible

Victoria

Stayed 1 night in Apr 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice, quiet hotel off the main area, near the train station. The hotel staff was very nice. The shower folding door allowed much water to run onto the floor, but that seems to be a quirk in many Italian hotels.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good simple typical Venice hotel. Good location
Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

Stayed 2 nights in Apr 2025

6/10 Okay

Dany Anne

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The room was old , did not feel cleaned. It was so hot in there , even after asking the concierge to put the A/C on , he did not .
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Duncan

Liked: Cleanliness
Older property in good condition. That’s Venice! 2 blocks from the Grand Canal. Fair price, clean room, helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Cute

Wonderful hotel near the bus drop off area. We didn’t have to travel far with our suitcases. Check in was super easy, the front desk personnel were all very friendly. Obviously the hotel itself will be older but it was very charming. It was about 10 min walk to the tourist part of the city but still so worth the stay.
Stayed 3 nights in Feb 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for transport links

The hotel was quite difficult to find (as most hotels in Venice are!) on a dark, wet January night. Staff were helpful, room was clean and comfortable and the location was handy for the transport links. The breakfast was disappointing however.
Stayed 1 night in Jan 2025

2/10 Terrible

Giancarlo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid it

I tried to cancel my reservation, made with Hotels.com, as my work appointment was cancelled. Hotels.com correctly replied that they would ask the hotel if it was possible not to apply the penalty, equal to the cost of the reservation. The hotel refused and, even after a phone call, they were of no help. I lost my money and the hotel cannot claim that it was for Hotels.com responsibility. I will have to return to Venice, mainly for work, but I will certainly avoid this hotel. Zero unfortunately is not possible...
Stayed 1 night in Jan 2025

8/10 Good

Hiroshi

Stayed 1 night in Sep 2024

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Van Cuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and services
Stayed 1 night in Nov 2024

4/10 Poor

Shiela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is too small, no air conditioner.
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
very good quality, especially for helpful staff and for quality breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for train

Nice hotel on small private piazza only a 20 minute walk from the train station. You have to cross the bridge over Grand Canal so if you have heavy luggage find a porter. Bargain for a rate to just cross canal. It is all stairs. Hotel arranged for a porter from hotel to station. Good service. Good morning breakfast also. Worth the 10 euro.
Stayed 2 nights in Oct 2024

8/10 Good

Frantisek

Stayed 5 nights in Oct 2024