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Lenas Donau

3.0 star property

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Photo gallery for Lenas Donau

Lobby sitting area
Standard Twin Room | Bathroom | Shower, hair dryer, towels, soap
Lobby sitting area
Standard Twin Room | Desk, soundproofing, cots/infant beds, rollaway beds
Interior

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Wagramer Straße 52, Vienna, Vienna, 1220
  • Place, Alte Donau
    ‪1 min walk‬
  • Place, Donau Zentrum
    ‪6 min walk‬
  • Place, Vienna International Centre
    ‪11 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, soundproofing, cots/infant beds, rollaway beds

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room | Desk, soundproofing, cots/infant beds, rollaway beds

Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, soundproofing, cots/infant beds, rollaway beds

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Desk, soundproofing, cots/infant beds, rollaway beds

Standard Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Lenas Donau

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk and a computer station. Change of towels is available on request
Lenas Donau offers 189 accommodations with a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Lenas Donau, you're connected to the convention centre and just a quick walk from Donau Zentrum. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Just a 2-minute drive from Vienna International Centre and 8 minutes from Stephansplatz
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Lenas Donau. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Lenas Donau has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 20 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,368 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Uncovered self-parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Lenas Donau
Lenas Donau Hotel
Lenas Donau Hotel Vienna
Lenas Donau Vienna
Lenas Donau Hotel
Lenas Donau Vienna
Lenas Donau Hotel Vienna

Lenas Donau Reviews

Reviews

6.4
Rating 10 - Excellent. 25 out of 123 reviews
Rating 8 - Good. 28 out of 123 reviews
Rating 6 - Okay. 31 out of 123 reviews
Rating 4 - Poor. 19 out of 123 reviews
Rating 2 - Terrible. 20 out of 123 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fungayi Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, service was good
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Markus

Liked: Cleanliness
Good location in walking distance to suburban train, bus station and the Danube river; street is quite noisy
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ENGKU MOHD FAHMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Mahendra

Liked: Cleanliness, staff & service, property conditions & facilities
I got everything I needed for my short stay in Vienna.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Darius

Liked: Cleanliness, staff & service
The hotel is at a major intersection, with traffic all day. Staff is helpfull, good breakfast, free WiFi
Stayed 1 night in Jul 2025
Verified

8/10 Good

Alejandro

Liked: Cleanliness
Disliked: Staff & service
Clean room all the two nighst we stay , unfortunately staff was not that friendly and did not told us about the breakfast , i just realized that there was breakfast at the hotel because of the follow uo email , would highly recommend tell staff to let the cuatomers know about it .
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

ryad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good for its reasonable price. I do recommend it
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Value!

Great room, a little small but the very clean. Given the fact that I paid $38/night, I am very happy with my stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, property conditions & facilities, room comfort
Very good for good price, that is absolutely rare in Vienna. One note-book double room, it is quite as hotel is in good place but there is a road near
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sabir Hussain

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing were good
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Roderic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for the price.

Generally needs some renovation but could become good.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

masafumi

Liked: Amenities
great! cozy! inexpensive!
Stayed 1 night in Jul 2025
Verified

8/10 Good

masafumi

great
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Zhu

Liked: Cleanliness, staff & service, property conditions & facilities
The single room faces the street and was very noisy. The double rooms face the other side and were much better.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Noureddine

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff lacks social skills.
Stayed 5 nights in Sep 2025
Verified

2/10 Terrible

Sabry

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was terrible
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Giuly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

DA

Disliked: Property conditions & facilities

Average acceptable hotel.

Breakfast was good value but the bed had broken slats. When an arriving customer blocked access to my designated parking spot I mentioned it to the desk clerk on duty who basically shrugged his shoulders and said "I don't know". I had to ask the checking in guests myself to find out who it was so they could move their car.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Darius

Liked: Cleanliness
Noise from the street
Stayed 1 night in Jun 2025
Verified

4/10 Poor

omid

Disliked: Staff & service, property conditions & facilities, room comfort
I probably won’t come back and not going to recommend this place to anyone . The housekeeper ignored to pick up trash or change the linens on daily routine . It happened that we ran out of the toilet paper and I had to run to the front desk and ask for it. Some of the linens and pillow cover are full of stains and never get changed
Stayed 5 nights in Sep 2025
Verified

2/10 Terrible

Nicholas

Disliked: Staff & service, property conditions & facilities, room comfort

No soundproof rooms. Hardly any sleep

Not as advertised. Not soundproofed at all. Room was by a busy street and very, very loud. Could hear cars, trams, people talking, all of it. I asked front desk if I could cancel room and get a refund to go somewhere else and they said no. Would not recommend this place.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Dayana Rosas

Liked: Amenities
Was good as a place to rest at the end of a long day but there were a few things which made it overall not the best experience. Starting with a check-in time that is later than what is listed. Then the waiting area that we had to sit in to wait was very dirty and the table was broken. Finally, when we got to the room the extra toilet paper roll has blood smudged on it. The staff tried their best to help out and the rooms themselves were cleanly. I did not feel like the road next to the hotel was loud enough to be a bother
Stayed 7 nights in Apr 2025
Verified

2/10 Terrible

Knut Jostein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel to recommend!!! It is cheap, but it was not without reason. They advertise parking, but without informing that it must be booked separately. The receptionist was angry and rude to the two customers who were before me in the queue - same behavior to me! Grumpy! With mattresses as thin as camping mats and bed frames so creaky that you can feel each plank in your spine, it's impossible to sleep well. The day after i had several itchy blisters that I suspect was bed bug bites…..
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is in an excellent location with easy access to the metro. That being said, beware if you're staying in summer: there is no air conditioning. The rooms only have a heater, and the one in my parents’ room was malfunctioning: it was heating the room even though it was turned off. When I brought this up to the front desk, the staff member on duty was dismissive, rude, and unhelpful. He even denied there was a heater in the room, claiming it was a "ventilator", which it clearly wasn’t. His only response was: "Well, it's hot, open the window." It’s a shame to have received such treatment. We could have overlooked the lack of AC given the location, but the poor customer service completely soured our experience. This happened on the night of July 22, in case management would like to review who was working the front desk and address the situation. That is not the way to treat a guest. I was simply raising a valid concern. For reference, my parents were staying in room 272.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Poema

Disliked: Cleanliness, staff & service, property conditions & facilities
Ibwould not recommended this property at all, mainly because ofvthe lack of the communication. After the booking on thec 22.06. I sendca message to ask if the hotel can accommodate us if we arrive after midnight. Then i did try to call several times -there was no answer at all. On the day of the booking we were travelling, i had a serious health issue ( I am 70 y.o, have several disabilities.) Andcwe were running late. Again ibdid try to contact the property, then Expedia, to ket them knowcwe are late. But again no answer. Then i spoke to Expedia, asked to cancel the booking, due to the lack of communication. They were not able to contact the hotel asvwell. Finally on the 30.06, i had a very vague message:" sorry for the delay, sorry for the mess, our reception was opened 24h" How could i know that. Later on i had a message from Expedia, explaining that I will not getvacrefund, which i claimed due to the poor customer support, because they could not get the manager's approval for the refund. I am very disappointed, frustrated- yes, they admit the mess, but refused refund. Very unprofessional, irresponsible.
Stayed 1 night in Jun 2025