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Hotel Real Hacienda Santo Tomás

4.0 star property

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Photo gallery for Hotel Real Hacienda Santo Tomás

Bar (on property)
Garden
Indoor pool
Junior Suite Doble | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Km 36.5 Carretera Toluca-Zitacuaro S/N, Santiago del Monte Col Gustavo Baz Prada, Villa Victoria, MEX, 50960
  • Place, Nevado de Toluca National Park
    ‪28 min drive‬
  • Place, Villa Victoria Plaza
    ‪29 min drive‬
  • Place, Monarch Butterfly Biosphere Reserve
    ‪37 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪59 min drive‬

Room options

View all photos for Junior Suite Doble

Junior Suite Doble | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite Doble

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Deluxe Suite.

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Deluxe Suite.

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite Triple

Junior Suite Triple | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite Triple

  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Real Hacienda Santo Tomás

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and an outdoor tennis court are on-site.
Hotel Real Hacienda Santo Tomás offers 52 accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. 32-inch plasma televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments.
At Hotel Real Hacienda Santo Tomás, you'll find features such as free WiFi in public areas and self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Vitrales
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and laundry facilities
  • On-site recreation includes an outdoor tennis court, a gym and a playground
  • 6.8 miles (11 km) from Villa Victoria Plaza and 10.1 miles (16.2 km) from Nevado de Toluca National Park
Hotel Real Hacienda Santo Tomás offers its guests an indoor pool, an outdoor tennis court, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Real Hacienda Santo Tomás. Free self parking is available.

This 4-star Villa Victoria hotel is smoke free.

Vitrales – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitrales

Things to do

  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real Hacienda Santo Tomás

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Hacienda Santo Tomas
Hotel Real Hacienda Santo Tomas Villa Victoria
Real Hacienda Santo Tomas
Real Hacienda Santo Tomas Villa Victoria
Hotel Real Hacienda Santo Tomás Villa Victoria
Real Hacienda Santo Tomás Villa Victoria
Real Hacienda Santo Tomas
Hotel Real Hacienda Santo Tomás Hotel
Hotel Real Hacienda Santo Tomás Villa Victoria
Hotel Real Hacienda Santo Tomás Hotel Villa Victoria

Hotel Real Hacienda Santo Tomás Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

julio

Liked: Cleanliness
Disliked: Property conditions & facilities
El gimnasio no funciona. La cancha de tenis en pésimas condiciones. Tarifa carísima para lo que ofrecen
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta excelente para descansar, la alberca muy limpia u a buena temperatura
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy grata sorpresa. Lugar de mucha paz. Ideal para ir a descansar como adulto.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio, comodo, amable

Ideal para descanso. Agua de alberca le falto estar mas calida
Verified

6/10 Okay

karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones del hotel son hermosas, pero solo viernes y sabados ahy servicio de restaurant hasta tarde, asi qe los otros dias cuando cierra el restaurant a las 6pm no hay cerca un lugar para cenar ni cuentan con servicio al cuarto!! Todo lo demas me parecio muy bien
Verified

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel límpio, comodo, bonito, sin seguridad.

Para ser un hotel de 3 estrellas en un pueblito casi fantasma se me hizo caro el precio de casi tres mil pesos por noche, la habitación bien en general, me dijeron que sólo había habitaciones con 2 camas y si hay de una cama, no obstante, de que el hotel estaba casi vacio, NO me dieron una habitación con una cama King size !!!!! La comida bien en general, el bar bonito y las instalaciones en general lindas !!!!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Hotel

Muy bien.
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es un lugar muy bonito, sientes confort/naturaleza

Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019