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Tru by Hilton West Memphis, AR

2.5 star property

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Photo gallery for Tru by Hilton West Memphis, AR

Lobby sitting area
Indoor pool
Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down duvets, desk, laptop workspace
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1400 N.18th St., West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪5 min walk‬
  • Place, Horton Park
    ‪10 min walk‬
  • Place, Baptist Memorial Hospital Crittenden
    ‪1 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub | Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Exterior
avid hotel West Memphis by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 209 reviews
The price is €73
includes taxes & fees
21 Dec - 22 Dec
avid hotel West Memphis by IHG

About this property

Tru by Hilton West Memphis, AR

Hotel in West Memphis with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with an iron/ironing board and free toiletries. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include baths or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton West Memphis, AR gets high marks from our customers. During your stay, you'll be within walking distance of Horton Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, convenience store and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute drive from Mississippi River and 9 minutes from Beale Street
  • Cats and dogs welcome for a fee
Tru by Hilton West Memphis, AR offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton West Memphis, AR also features an arcade/games room, coffee/tea in common area, and a corner/local shop. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 648 reviews
Rating 8 - Good. 148 out of 648 reviews
Rating 6 - Okay. 63 out of 648 reviews
Rating 4 - Poor. 32 out of 648 reviews
Rating 2 - Terrible. 28 out of 648 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie, Bells

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and clean. It is also pet-friendly! Even though i read a bad review about it's location, i felt safe there the 2 nights we stayed! I would definitely pick this hotel again!
Such a great weekend get-a-way at the Tru Hotel for the Shinedown concert!
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great in cleanliness inside and amount of grassy areas for dog to run.
Stayed 1 night in Sep 2025

10/10 Excellent

Trenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the interstate. Nice, clean and affordable.
Stayed 1 night in Aug 2025

10/10 Excellent

Rickell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice. It is clean, modern, the thoughtful tech touches in the room are so convenient. The room is very clean, comfortable and just perfect. We slept well, it’s quiet and the AC works amazingly well. The front desk staff was very nice and welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodericka, Mount Pleasant

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole at reception as well as the hotel manager were absolutely fantastic. They provided a warm and inviting experience.
Stayed 2 nights in Aug 2025

4/10 Poor

CAROLE

Business traveller
Stark decor lends to a cold atmosphere. Entire property should have increased daily maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Easy to book. Clean. Friendly staff. Good breakfast. Good internet and TV
Stayed 2 nights in Aug 2025

10/10 Excellent

Valencia

Stayed 1 night in Aug 2025

6/10 Okay

Theonna

Stayed 1 night in Aug 2025

8/10 Good

Shawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies were amazing
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood right behind the hotel was not the best area.
Stayed 1 night in Aug 2025

10/10 Excellent

Herbie

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities
Clean - no close food options
Stayed 1 night in Jul 2025

10/10 Excellent

shawn, Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back, clean and quiet. Highly recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Albettha

Business traveller
Disliked: Cleanliness, property conditions & facilities
The smell of mold in my bedroom
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice. Not in a very good neighborhood but the hotel was very nice. Good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Berdie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alyson

Clean, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was accommodating
Stayed 1 night in Jun 2025

6/10 Okay

Dava

Stayed 1 night in Jul 2025

10/10 Excellent

Brenton

Stayed 1 night in Jul 2025

10/10 Excellent

Saeko

Stayed 6 nights in Jun 2025