2/10 Terrible
Lois
25 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay.
Oh my! This was the worst! I was put in the "The Tower" one elevator that barely worked so I was scared to death every time I had to get in it. No coffee pot in the room, they took them out during Covid and still have not replaced them. No ice in the ice machines on any of the floors but the 4th. (There are 8) no fridge in the room, and the AC wasn't working either. And then we decided to go to the Casino because our room was miserable. Raining cats and dogs outside and there isn't a way, that we could find, that connects the tower to the rest of the casino, so we would have had to walk in pouring rain to get there. And if there is a way, they really should tell you at the front desk during check in. Not everyone would just know. Absolutely ruined our trip. We ended up just leaving, wasting our damn money, and finding a different place to stay for the night. The only thing I could say good about the place is the front desk gal was nice enough when I called down to ask questions. She didn't volunteer any info, but was polite when I asked.
Lois
Stayed 1 night in Aug 2025