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Boutique Hotel Helmhaus Zurich

4.0 star property
VIP Access

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Photo gallery for Boutique Hotel Helmhaus Zurich

Hypo-allergenic bedding, down duvets, minibar, in-room safe
Lobby sitting area
Front of property
Boutique Relax Double Room | Living area | Flat-screen TV, iPad
Daily buffet breakfast (CHF 25 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Schifflaende 30, Zürich, ZH, 8001
  • Place, Grossmuenster
    ‪2 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Place, Zürich Opera House
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Boutique Queen Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Boutique Queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Boutique Double Room

Boutique Double Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Boutique Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Boutique Relax Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Boutique Relax Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Boutique Triple Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Boutique Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Economy Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Boutique Hotel Helmhaus Zurich

This smoke-free hotel features coffee/tea in a common area, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site.
Boutique Hotel Helmhaus Zurich offers 24 accommodations with iPads and minibars. Each accommodation is individually furnished. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Boutique Hotel Helmhaus Zurich. During your stay, you're just a quick walk from Bahnhofstrasse. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Grossmuenster and 5 minutes on foot from Fraumuenster
Boutique Hotel Helmhaus Zurich offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. Public spaces have free WiFi. Boutique Hotel Helmhaus Zurich also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 4-star Zürich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CHF 45 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 25 per person
  • Coffee and tea in common areas

Family friendly

  • Children's toys
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift (70 centimetre wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Built in 1356
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • IPad

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Nearby parking fee: CHF 45 per night(1312 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Please note: due to local environmental regulations and the historic status of the building, this property's air conditioning system is subject to temperature limitations and may not be available if the outside temperature is below 71 degrees Fahrenheit (22 degrees Celsius).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Helmhaus
Helmhaus Hotel
Helmhaus Zurich
Helmhaus Swiss Quality Hotel Zürich
Hotel Helmhaus Swiss Quality
Helmhaus Swiss Quality Hotel Zurich
Helmhaus Swiss Quality Hotel
Helmhaus Swiss Quality Zurich
Helmhaus Swiss Quality
Helmhaus Swiss Quality zürich

Boutique Hotel Helmhaus Zurich Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 489 out of 671 reviews
Rating 8 - Good. 151 out of 671 reviews
Rating 6 - Okay. 22 out of 671 reviews
Rating 4 - Poor. 6 out of 671 reviews
Rating 2 - Terrible. 3 out of 671 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Stayed 4 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were friendly, professional and helpful. Room and facilities were spotless and breakfast was excellent. Highly recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

BENJAMIN, thornhill

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here often for work and this time I got an upgrade and a nice note with some chocolate - very nice little touch. The room was perfect, spacious with desk for work and great amenities. Will stay here again nice time I am in town
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast options healthy, varied, and good quality. Service staff exceptional and attentive.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sandra J

Stayed 2 nights in Sep 2025

10/10 Excellent

Sayivasantharaj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located property and breakfast is excellent (and value for money). Staff are extremely helpful and I would recommend this hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Close to old town and everything
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, comfortable, hospitable, was in a great location, and the staff was very friendly and helpful. WOULD STAY AGAIN!
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with lake view. Delicious breakfast. Excellent location in the old town Zurich, on the waterfront with shopping, sights, and restaurants right outside the door.
Stayed 1 night in Sep 2025

10/10 Excellent

Vandna

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Sep 2025

8/10 Good

Milla

Stayed 2 nights in Aug 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel and location

This was our first time in Zurich. I spent quite some time researching the best hotel option for us and Hotel Helmhaus did not disappoint, absolutely perfect location, immaculate and clearly very well run. We will definitely come back and stay here again, loved it!
Stayed 1 night in Sep 2025

8/10 Good

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 1 night in Aug 2025

4/10 Poor

Riley

Travelled with partner
Disliked: Staff & service, amenities
Not great. No parking, bad pillows. Wouldn’t recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Stayed 1 night in Sep 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zurich escape

Great location, great service
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The hotel is in a great location for access to the old town and the lake. We would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, well located with a very friendly and welcoming staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Archana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel in a prime location

Location, close to all tours, activities and plenty of very nice restaurants!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and convenient location! Very professional staff. Wonderful breakfast buffet. Noisy location due to Molino guests and early morning deliveries.
Stayed 3 nights in Jul 2025

10/10 Excellent

ERIKA, Lake Elsinore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. The staff and the room were great. The breakfast had excellent variety of food. Overall a great place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, as always
Stayed 1 night in Jul 2025