6/10 Okay
Verified traveller
Travelled with family
18 Aug 2025
Liked: Staff & service, room comfort
The good, the bad, & the ugly
Pros: The Staff was awesome, really accommodating, and super friendly. The rooms are very large, and the hotel overall is quiet. I never heard another guest or another room. I liked that I could stream Netflix and YouTube to the TV and the up/down work table was a very nice touch.
Cons: The hotel is currently under construction and only 1 elevator was working. This led to long delays. Some of the construction craftsmanship is pretty sub-quality. Lots of mistakes and things were obviously slapped up quickly in order to make it "look" nice, but the finished work was sloppy. My room had a phone, but it wasn't plugged in, and I could not make any calls. The coffee machine was also not plugged in. Our A/C did not work well when we arrived, and the room was extremely hot. I had to ask the front desk twice to send someone to fix it, but once fixed, it worked nicely.
The big yucks: There were so many dogs at this hotel and it was gross. People brought their dogs out to the pool area and none of the staff addressed this problem. The pool was cloudy with a sheen on the top. There were hairballs floating throughout. It was pretty nasty.
Verified traveller
Stayed 3 nights in Aug 2025