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Grand Alora Hotel

4.0 star property

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Photo gallery for Grand Alora Hotel

Property amenity
Property amenity
Interior
Exterior
Corporate Suite | Bathroom | Shower, hair dryer, bathrobes, slippers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No. 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah, Alor Setar, Kedah, 05150
  • Place, Aman Central
    ‪5 min drive‬
  • Place, Alor Setar Tower
    ‪6 min drive‬
  • Place, Menara Alor Star
    ‪6 min drive‬
  • Airport, Alor Setar (AOR-Sultan Abdul Halim)
    ‪17 min drive‬

Room options

View all photos for Deluxe King

Minibar, in-room safe, desk, soundproofing

Deluxe King

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin

Minibar, in-room safe, desk, soundproofing

Deluxe Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin

Minibar, in-room safe, desk, soundproofing

Deluxe Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Deluxe

Signature Deluxe | Minibar, in-room safe, desk, soundproofing

Signature Deluxe

  • 10 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Corporate Suite

Corporate Suite | Minibar, in-room safe, desk, soundproofing

Corporate Suite

  • 12 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Deluxe King

Interior

Signature Deluxe King

  • Sleeps 2
  • Free Wi-Fi

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About this property

Grand Alora Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
Grand Alora Hotel offers 235 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Grand Alora Hotel, you'll be close to Muzium Negeri. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute drive from Muzium Negeri and a few minutes from Alor Setar Tower
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 9447 square feet (878 square metres) and includes conference space. The business-friendly Grand Alora Hotel also features an outdoor pool, concierge services, and laundry facilities.

This 4-star Alor Setar hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Grand Alora Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 18 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • 9,447 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: MYR 80.00

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MYR 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 35.00 for adults and from MYR 18.00 for children
  • Early check-in fee: MYR 80.00 (subject to availability)
  • Late check-out fee: MYR 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Alora Hotel

Grand Alora

Grand Alora Hotel

Grand Alora Hotel Kedah

Grand Alora Kedah

Hotel Alora

Hotel Grand Alora

Grand Alora Hotel Alor Setar

Grand Alora Alor Setar

Grand Alora Hotel Alor Setar, Malaysia - Kedah

Grand Alora Hotel Hotel

Grand Alora Hotel Alor Setar

Grand Alora Hotel Hotel Alor Setar

Grand Alora Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 281 reviews
Rating 8 - Good. 118 out of 281 reviews
Rating 6 - Okay. 51 out of 281 reviews
Rating 4 - Poor. 24 out of 281 reviews
Rating 2 - Terrible. 5 out of 281 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Aminuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Overall, kids enjoyed the trip. Rooms are ok.
Stayed 3 nights in Dec 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Decent Hotel with acceptable facilities.

Decent hotel with acceptable breakfast variety. Hotel a bit rundown. Room lighting is a bit dark. Windows frame are run down. Front Desk and coffee house Staff is polite and friendly.
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Loh

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room floor feel dirty especially toilet. Staff very friendly and helpful.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

DEVKUMAR

Liked: Staff & service, amenities, property conditions & facilities
Bathroom requires more cleaning, other a nice place
Stayed 1 night in Jul 2022
Verified

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort

A very pleasant 2 day stay in Alor Setar.

A very pleasant 2 day stay at the hotel. The room allocated was spacious, clean and comfortable. I used the gym and swimming facilities and both were good. I used the hotel for breakfast and for evening meals and both were very good with a wide range of selection. All of the staff I encountered were very friendly and courteous. The main tourist sites within the city were only 15 minutes drive away or 12 Ringgit (£2) by taxi.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Mahazeey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is surrounded by shopping malls, shops, restaurants and street food stalls. Nice place. Just suggestion to add more light inside the room, it’s quite uncomfortable for me with vision problems. Also dirty kettle.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

AGNES

Disliked: Cleanliness, room comfort

Tap water so dirty

the tap water is so terrible.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Lee Cheng

Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed with the room ,dirty carpet with smell ,coffee cup wit lipstick and coffee stained.only gd is the room is big.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Nasraat Begum

Liked: Staff & service
Everything ok except should be more clean, a lot of dust on the carpet and furniture. Handheld Shower very difficult to use or adjust when I don’t want to use the rain shower.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good. Smell of smoke in the early hours of the morning in a non smoking room.
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Cheng Ean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel condition was bad, first check in room was not cleaning, all the trash and bed not clean… change to the new room and room are too dark
Stayed 1 night in Apr 2024
Verified

8/10 Good

Zhao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

漂亮酒店

这个城市高档酒店，对面超市，楼下有中餐馆，街边小吃。
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
룸 컨디션은 매우 오래된 느낌이며, room facility가 매우 관리가 안듸고 더러웠음.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Datin Hasnira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our short stay at Grand Alora, Alor Setar

The receptionist was customer friendly and really helped to ensure that our rooms were as we requested. Excellent service.
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Husni Zai

Time to improve

Not bad stay but service should be improved esp at hotel's cafe.
Stayed 2 nights in Jan 2022
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I found that the room was not in good condition. The wallpaper is peeled off, and the ambiance was gloomy due to poor lighting. The janitor did not adequately clean the shower cubicle. The toilet's ventilation fan made loud squeaky noises.
Stayed 3 nights in Apr 2021
Verified

4/10 Poor

Kuganesen

Liked: Cleanliness, room comfort
Disliked: Staff & service

Business Visit

The stay was not so great. None of the problems able to be solved by the hotel staff. Front offce staff also not so friendly. 1. TV can't be view. All channels cant be view. 2. Internet connection not available. I had some great time staying in this hotel before but not this time.
Stayed 1 night in Mar 2021
Verified

6/10 Okay

chiaw swee

Mehh

Ok stay... but staff not welcoming... didnt even offer to carry luggages... called housekeeping to request tissue papers: got this response on the phone: "What you want?"... airconditioner cannot adjust temperature... cold like in a fridge... hope they improve
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

md ramzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

superb

amazing
Stayed 1 night in Nov 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Room access card couldn't use. Receptionist not really helpful. Have to be rude to get things done.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Zulkiffli

Liked: Cleanliness, room comfort

Not as per booking

Breakfast was only for 1 pax per room as compared to when I booked which stated breakfast for 2 pax per room Amenities such as soaps, bath gel and no shampoo provided. Not replenished on second day.
Stayed 2 nights in Jun 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Problem with the Internet. Non of the staff is helpful in this sense. Called numerous time with no reply. Even went down to the reception but did not get any help. During check out tried to talk to the duty manager but does not treat customer properly by not attending. Only gave a call after left the place.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Keat Boon

Disliked: Staff & service

Not worth it

I ask for non smoking they give me smoking room. At this kind of rate, don’t even provide newspaper to guest at room
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Bukhari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and pleasant
Stayed 1 night in Jan 2020