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Citadines Canal Amsterdam

4.0 star property

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Photo gallery for Citadines Canal Amsterdam

Meeting facility
Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout curtains
Lounge
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
Noorderstraat 46, Amsterdam, 1017 TV
  • Heineken Experience
    ‪6 min walk‬
  • Rijksmuseum
    ‪7 min walk‬
  • Van Gogh Museum
    ‪13 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Coffee and/or coffee maker

Superior Room

9.2 out of 10
Wonderful
(23 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio

9.6 out of 10
Exceptional
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Executive

Coffee and/or coffee maker

Studio Executive

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Apartment

Coffee and/or coffee maker

One-Bedroom Apartment

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Executive Apartment

Coffee and/or coffee maker

One-Bedroom Executive Apartment

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

View all photos for Classic Room

Coffee and/or coffee maker

Classic Room

9.2 out of 10
Wonderful
(21 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Citadines Canal Amsterdam

Eco-certified hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site. Weekly housekeeping is available.
Citadines Canal Amsterdam offers 93 accommodations with espresso makers and a safe. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Citadines Canal Amsterdam. During your stay, you're just a quick walk from Heineken Experience. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute walk from Amstelkerk and 7 minutes on foot from Utrechtsestraat
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Citadines Canal Amsterdam, you'll find a fitness centre, a vending machine, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Citadines Canal Amsterdam also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Canal Amsterdam was completed in March 2024.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 50 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - March 2024
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Uncovered self-parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 256 out of 368 reviews
Rating 8 - Good. 79 out of 368 reviews
Rating 6 - Okay. 16 out of 368 reviews
Rating 4 - Poor. 7 out of 368 reviews
Rating 2 - Terrible. 10 out of 368 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel within walking distance of everything you would want to see in central Amsterdam. The rooms were still in a good condition from the refit. But you can see a few areas where if maintenance isn't performed it will start to accumulate. Small cosmetic damage that is to be expected in a busy, fully booked hotel. We didn't partake in the €19 breakfast as it did seem a little expensive. So I can't comment on the quality of that. The staff were great, the rooms are as advertised and the location is ideal if you are on a cultural stay. I will look to stay in one of the groups properties in other cities again. Can't say fairer than that.
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved Citadines. It served as our base for exploring the city. Definitely glad that we opted for the spacious studio. Plenty of room and it has a bigger bathroom than the typical European hotel. The staff was friendly, English speaking, and the on premises laundry with everything included was a plus. No one wants to travel home with soiled laundry. It’s also centrally located and a hop skip and jump to the Reikj, Heineken, Dam Square, and 20 min walk to central Station.
Stayed 3 nights in Apr 2025

8/10 Good

Ghazal

Liked: Cleanliness, staff & service, property conditions & facilities
The place itself is a nice hotel. However for the amount you pay for stay, there are bigger options in surrounding areas. The rooms are small. The bathroom size is also small. If I bring my elbows up, they would touch the walls. There is no ventilation in the bathrooms. We had to leave the window open and keep the bathroom door open to let fresh air inside the room and the bathroom. The daily breakfast options are the same everyday. There are hot foods, cheeses, baked goods and granola bar. There is unlimited complimentary tea and nice coffee machine with options which is a nice touch. There’s workout room with new equipment, a conference room and a nice lounge which came handy for us to spend our time during the days between the sightseeing’s and dinner plans. The property is close to different eatery options with 5-10 minutes away.
Stayed 7 nights in Apr 2025

2/10 Terrible

Anna

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We always book an extra night before we arrive in Amsterdam because our flight arrives really early in the morning from Canada, so we want to make sure that when we land we can go straight into a room that is waiting for us instead of waiting for check in at 3 or 4 pm. I always call ahead of time and inform the hotel we will be checking in late so not to mark us as a no show as I did this time as well. Except this time they thought they could make some extra money by giving our already paid for room to someone else before we show up. Lo and behold when we arrived at the hotel our room was not available. Not only did they give our paid for room away but they also didn't seem to care whatsoever about the inconvenience that presented us with. Tired from a full night of flying (and being awake) the last thing we want to do is wait for a room that was supposed to be waiting for us already and arguing with hotel staff as to why it is not ok. Very disappointed in the customer service on this.

6/10 Okay

Eric, Crystal Lake

Travelled with family
Liked: Cleanliness, property conditions & facilities
Expensive and small room
Stayed 2 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel and outstanding staff on reception there to greet you every time. We booked the Superior Room and it was perfect, spacious and exceptionally clean. A little noisy on the street at the night but would not put us off next time and we are already looking to book again this year!
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to stay here again. I recommend it to everyone. What a dream stay!
Stayed 2 nights in Mar 2025

8/10 Good

Ardiani

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

andrea

Liked: Amenities
The room was nice and clean. Small but adequate for a single person.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chandreyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located with great amenities (kitchenette in room, elevated gym, lounge area in basement).
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a Clean, quiet,

After spending many, many, hours sweating where to stay for my second visit to Amsterdam, I pulled the trigger and landed in this Gem. What a great find. Recently renovated hotel, our room seemed like we were the first occupants. Super clean, always friendly staff and AMAZING location. Choose this place if you want to stay among the locals in a quiet neighborhood. Minutes away from everything. We almost always walked everywhere, as it was as fast or faster than taking the trams or metros. Breakfast was great too! Enjoy!
Stayed 4 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully renovated hotel. The studio was very well equipped and efficient studio.
Stayed 4 nights in Mar 2025

10/10 Excellent

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient and close to restaurants , shopping and museums . We liked our room and its ammenities . Great staff .
Stayed 3 nights in Mar 2025

10/10 Excellent

Raghunath

Stayed 3 nights in Mar 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Raghunath

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Derek

Stayed 1 night in Mar 2025

10/10 Excellent

ANTONY

Stayed 3 nights in Jan 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, property conditions & facilities, room comfort

EXCELENTE UBICACION

Estancia corta..hotel bien ubicado, habitaciones confortables, gente amable.
Stayed 2 nights in Mar 2025

6/10 Okay

Elvin

Liked: Staff & service, amenities, property conditions & facilities
Centrally located, convenient and affordable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raghunath

Stayed 1 night in Mar 2025