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Travellers Point Hotel

3.5 star property

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Photo gallery for Travellers Point Hotel

2 outdoor pools
2 outdoor pools
Front of property
Interior
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Vaitele Street, Apia
  • Place, Falemataaga – The Museum of Samoa
    ‪13 min walk‬
  • Place, Apia Park
    ‪16 min walk‬
  • Place, Fugalei Fresh Produce Market
    ‪1 min drive‬
  • Airport, Apia (FGI-Fagali'i)
    ‪3 min drive‬

Room options

Family Room Mountain View

  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Garden view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Travellers Point Hotel

Along with 2 outdoor pools, this smoke-free hotel has a poolside bar and WiFi in public areas. Self parking is free. Additionally, a business centre, conference space and a children's pool are on-site.
Travellers Point Hotel offers 14 air-conditioned accommodations, with free toiletries. Beds feature premium bedding. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Fridges and coffee/tea makers are provided. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Travellers Point Hotel. During your stay, you're just a quick walk from China Aid Arts and Culture Centre. You'll find features such as free self-parking, plus 2 outdoor pools and a poolside bar.
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a playground
  • Just a 3-minute walk from China Aid Arts and Culture Centre and 12 minutes on foot from Falemataaga – The Museum of Samoa
  • Airport and local-area shuttle service available for a fee
Travellers Point Hotel offers its guests 2 outdoor swimming pools and a children's pool. You can enjoy a drink at the pool bar. You'll find a business centre on site.

Public spaces have WiFi and wired Internet for a fee. A library, a terrace, and multilingual staff are also featured at Travellers Point Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3.5-star Apia hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per hour)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (USD 5 per hour); wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 for adults and USD 6 for children
  • A poolside bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.5 per cent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 8 for adults and from USD 6 for children
  • Fee for in-room wireless Internet: USD 5.00 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per hour (rates may vary)
  • Fee for wired Internet in public areas: USD 5 per hour (rates may vary)
  • Airport shuttle fee: USD 15 per person (one-way)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Travellers Point Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 11078455
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Travellers Point Hotel Apia
Travellers Point Apia
Travellers Point Hotel Samoa/Apia
Travellers Point Hotel Apia
Travellers Point Hotel Hotel
Travellers Point Hotel Hotel Apia

Travellers Point Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 27 out of 62 reviews
Rating 8 - Good. 18 out of 62 reviews
Rating 6 - Okay. 13 out of 62 reviews
Rating 4 - Poor. 3 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Staff & service
Staff were excellent Property needs upgrading .........,
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service
Property was good, solid 3 star. Staff customer service was poor from the young girls in the restaurant. The girls never smiled always grouchy when requesting a drink or food. They definitely need training. Lina was really nice. Definitely made our stay more comfortable. Simple things like smiling and checking to see if we were ok went such a long way. Another lady that was there during breakfast time is nice, friendly and helpful as well. The manager was helpful too, changed our rooms when the air conditioning was not working. Food was perfect. Would recommend to others :)
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very quite stay at Travelers Point. We stayed in the superior room. It was small but it was just right for two people, the queen size bed was very comfortable, and the AC worked well. The pool was very well kept, and all around the premises was very clean.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Everything is ok except the weekend, because it was very noisy until 1 o'clock midnight.
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect!!!!! Service was good,breakfast was just spot on time,the view from my room was just great!
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! We arrived late and they checked us in and we were still able to get food from the kitchen. This was sooo gratefully received after a long day of travel!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Etelagi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We've stayed at many hotels in other countries and Travellers Point has been the most welcoming and hospitable place to stay. The staff and customer service is exceptional, always been greeted with a smile. It's a fabulous place to stay for families. It's not a 5-star hotel in regards to the rooms etc. but the service far outweighs everything else. Thank you Tuala and Sarona as well as your staff for making our Papa's 80th Birthday a memorable one.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Our family thoroughly enjoyed our time here. The staff and management are the best. Nothing was too much trouble. Breakfast was magnificent! Love the pancakes and jam sauce. This place is not flash, so dont go expecting 5 star amenities when you only pay for 3 or 4 star. BUT. This place is comfortable. Great atmosphere, and wonderful service. Thoroughly recommend.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great for short stay, preferred regular towel changes as they didnt replace the hand towel and bath mat when they cleaned room. Facilities and parking were good, they over charged early check in fee, paid more then what i paid for a nights accomodation to check in approx 4hrs early and room was ready. Friendly staff. Great pool.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room. Room no2! Thank you for looking after me. My only concern was the pool and families with kids. There is no safety gate around the pool since it's a inground pool. What if? Anyways, my aircon needs a little twitching as it tends to be loud at times
Stayed 6 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really handy to the town and surrounding areas for good food restraunts.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Pool. Free Cultural night. Free Breakfast
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such good value for the price. Really enjoyed my stay and would come back
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Pratap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was there the way they have mentioned on website. Staff were really friendly and supportive. Beautiful environment. Would love to come back and stay over again.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was far enough from town for us to enjoy some privacy and quiet.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here and definitely recommend it! Surroundings are beautiful as well as this hotel
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not what i expected

Breakfast was not what i expected and you rarely see any staff nor the front counter.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night only. Great budget accommodation. Very clean and tidy. Bought lunch and dinner from restaurant - excellent food and very reasonably priced. Highly recommended
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

MARGRETT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME PLACE TO STAY

I booked two rooms, one for myself and the other for a family member, loved my first time at Travellers Point, hence why I booked again, I did check out a day early, but that was fine with me, always a pleasure seeing the lovely staff who served us first time round.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

MARGRETT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Place to be

Stayed here before and I loved it, loved it how the owner and some of the staff remembered me and my partner from the last time, I booked two rooms and both rooms were to our expectations and the face we could have an early morning swim as well, staff members catered to our needs and dinner at Travellers Point was also the bomb. Fa’afetai Lava Travellers Point will be seeing you again.
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing very run down poor selection foe breakfast
Stayed 5 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Since it was my first time on the premises, I like the rooms and everything in the room, accept for the shower, too small to even bend down to wash my feet. the front desk area was too hot when we checked in and throughout the whole time we stayed at your hotel; the most sad part I didn't like is your hotel area near the pool and restaurant had too many down steps but not flat all around the swimming pool. My brother in law that traveled with me and my sister almost got into a fall accident in the pool near the kitchen and the entrance way towards the rooms and the waiting room due to too many down steps and not enough light there in the night. it's okay if it was daylight, but he missed the step cause he didn't see that there was a down step b4 walking on pass the kitchen making his way to your restaurant or the bar area. I thought that area was too dangerous cause if me and my sister didn't catch him when he slipped, he would have fall right into the pool. So, need more light back there and need to flat all that area, plus that back side is all woods and slippery when rain, and it rain the second day we were there. I like all your food and drinks.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very courteous and accommodating staff..place was decent...food was good!
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

MARGRETT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay

Enjoyed the two days that we both stayed at Travellers Point Hotel, our room was clean, I was greeted upon arrival, the hotel amenities were beautiful, love the location, as most hotels/resorts would be almost next to each-other, whereas Travellers Point they stood alone, so not that much loudness around. We made the choice to eat in and the food was beautiful, the prices was affordable and the service from the bar and cooks was amazing. We will be booking again with Travellers Point Hotel for my birthday in June 2019 so its worth the stay. Its a shame I didn't get to meet the owners, cause the service provided by these employee's was above and beyond. Fa'afetai Lava Travellers Point Hotel, Seki a Samoa.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one night

Just needed a night in Apia before flying out the next day. Hotel is simple but Ok, and staff were very helpful
Stayed 1 night in Dec 2018