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Four Points by Sheraton Asheville Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Asheville Downtown

Cozy space with a fireplace, bar stools, and a wooden bench for casual seating.
Conference room with a large projection screen, podiums, and seating for meetings and presentations.
Cozy living room with a fireplace, comfortable seating, and a large window.
Stay fit on the go with a fully equipped gym featuring a treadmill, elliptical machine, stationary bike, and dumbbells.
Two single beds with white linens and a dark headboard, a desk with a chair and lamp, and a large window with a view.

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
22 Woodfin St, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Wicked Weed Brewing
    ‪9 min walk‬
  • The Orange Peel
    ‪11 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(119 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Asheville Downtown

Hotel with free parking, a short walk to Harrah's Cherokee Center - Asheville
Along with a restaurant, this smoke-free hotel has a fitness centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton Asheville Downtown's great location. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the central location
  • Within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Chop House – This restaurant only serves breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 10 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Pool

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1006 reviews
Rating 8 - Good. 316 out of 1006 reviews
Rating 6 - Okay. 109 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with the TV, they moved us to a new room the next morning (when we reported it). Very friendly with directions.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leslie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed here many times. Love it. Great location friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori, Weirton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had a wonderful stay, very nice hotel only problem we had was with woman that checked us in, also if hotels in downtown area will not let people from the asheville area stay in hotel then that should be posted on website. We just moved here and haven't found a permanent residence yet bc we travel for work the woman at front desk was saying hotels in downtown area do not let locals stay in there hotels I had already paid and reserved room so they let us stay but to me it was ridiculous and lady at front desk was really rude about it. I went there with husband to get away for Easter weekend, go out and visit shops and stuff in town something really haven't gotten to do since came here, apparently they only want tourists there but we spent money and did same things a tourist would do. I was just really surprised she acted that way especially after the flood this town went thru and so many people losing their homes and everything.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything downtown!

Easy check-in, clean room, variety of amenities provided, good location.
Stayed 1 night in Apr 2025

8/10 Good

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fine place to stay

No complimentary breakfast, so we went out and discovered a wonderful coffee shop.
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Madiha

Liked: Cleanliness, staff & service
It was an okay hotel. Neither very good or bad. The room has very old furniture and TV. There was no microwave oven in our room. We has some food and we had to go to lounge to heat it. It was for one night so we just didnt complain about it but I would not want to experience that again.
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service

Good Stay

Staff was friendly, on site restaurant was good, bed was comfortable and water pressure and shower head pressure was spa like. But only 1 elevator was in service and the A/C in the room was weak which left our room VERY warm even with the constant fan running.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marvetta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, amenities
The staff was excellent. The rooms were very clean and upgraded.
Stayed 1 night in Apr 2025

10/10 Excellent

Laurie

Stayed 2 nights in Mar 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service
The staff was great.
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean

10/10 Excellent

HEATHER

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfect hotel for walking downtown Asheville!
Stayed 1 night in Mar 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to downtown
Stayed 2 nights in Mar 2025

6/10 Okay

Alison

Liked: Cleanliness, staff & service

Disappointing for the money

Thiis hotel is definitely showing its age with outdated furniture and few amenities. For the price, I expect a quiet, functional AC unit, quality toiletries, a functioning coffee machine and a free breakfast or at the very least, complimentary coffee that is drinkable. This hotel didn’t provide any of these basic amenities. The best thing I can say is that the location is good for exploring downtown Asheville and attending events at the Harrah Cherokee Center and it has ample free parking. Other than that, it was disappointing.
Stayed 1 night in Apr 2025

10/10 Excellent

Franklin Pierce Hall

Stayed 3 nights in Apr 2025

10/10 Excellent

Trevor

Stayed 1 night in Mar 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay while visiting Asheville.

I spent 3 days and 2 nights in Asheville and staying here made the trip very relaxing and enjoyable. Friendly/helpful staff. Very comfortable room. And the convenience to downtown was awesome. Definitely, my go to place to stay whenever I am visiting Asheville.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems and looks clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here! Perfect location to downtown Asheville! Parking was so easy and convenient!
Stayed 4 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kory

Stayed 1 night in Mar 2025

10/10 Excellent

KRISTA, Boone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four points is a nice place. The location is great for walking in downtown Asheville. It’s clean and the people are kind.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025