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Four Points by Sheraton Asheville Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Lobby lounge
Fitness facility
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪2 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(82 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(142 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Asheville Downtown

Along with a restaurant, this smoke-free hotel has a fitness centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton Asheville Downtown's great location. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the central location and the helpful staff
  • Within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Chop House – This restaurant only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 for adults and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 294 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendy staff but property is quite dated. Good location for downtown Asheville however.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank J

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel right in the downtown area next to a well equipped and large YMCA which is free to use by guests of hotel, i enjoyed the friendliness of the employees and guest service personnel.
Stayed 6 nights in Nov 2025

8/10 Good

susan, Austin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location as it is within walking distance of everything we like in Asheville. Free parking! Large room, comfortable. We have stayed here several times in the past.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located north of the city, with less conjestion, but still walking distance to shops & restaurants - Four points was not as luxuroius as some of the others hotels that are 3-5x's as much, but clean and great coustomer service made for a great value.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

8/10 Good

Jessica

Stayed 1 night in Nov 2025

6/10 Okay

George

Travelled with family
Liked: Property conditions & facilities
Television didn’t work and no one showed to help. Never had room service and had to request trash cans emopyed. Never had clean towels and went to front desk for help.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & great location
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

8/10 Good

Wyatt

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and very comfortable bed. Great location to downtown Asheville. Friendly and very helpful staff. Will stay here again!
Stayed 1 night in Nov 2025

8/10 Good

Kyle

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Patrick

NA
Stayed 2 nights in Nov 2025

8/10 Good

Srigiridhar

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good . Except the shower didn’t have hot water. It was only lukewarm.
Stayed 2 nights in Nov 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities
Very dirty, cigarette odors, trash everywhere
Stayed 1 night in Aug 2025

8/10 Good

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...convenient to walking around town. Great breakfast and hard working staff. Front desk clerk was rude at checkin because we booked through expedia...said she would see if she had a room for us. They did, and everything else went fine, but not the warm welcome one hopes for.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness
Staff was friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Very kind staff
Stayed 1 night in Nov 2025

8/10 Good

Francine, Broomfield

Liked: Cleanliness
The room was clean and the staff were friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great place but no phone or electrical outlets of any kind by either side of bed. Seemed odd for a hotel of this quality.
Stayed 2 nights in Nov 2025

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and restaurant!
Stayed 1 night in Nov 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for 1 night
Stayed 1 night in Nov 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Manuel

Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

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