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Four Points by Sheraton Asheville Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Asheville Downtown

Breakfast served
Exterior
Reception
Lobby lounge
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
22 Woodfin St, Asheville, NC, 28801
  • Place, Pack Square
    ‪5 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(90 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(157 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Four Points by Sheraton Asheville Downtown

Along with a restaurant, this smoke-free hotel has a fitness centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning. Housekeeping is available on request.
Four Points by Sheraton Asheville Downtown offers 150 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton Asheville Downtown's great location. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the central location
  • Within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Asheville Downtown. Self parking is free. You'll have access to the indoor pool at a partner property.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Chop House – This restaurant only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A restaurant

Restaurants on site

  • Chop House

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,400 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 20 for adults and USD 5 to 20 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Asheville Downtown
Four Points Sheraton Asheville Downtown
Four Points Sheraton Hotel Asheville Downtown
Sheraton Asheville Downtown
Four Points Sheraton Asheville Downtown Hotel
Asheville Sheraton
4 Points By Sheraton Asheville Downtown
Four Points By Sheraton Asheville Downtown Hotel Asheville
Asheville Four Points
Four Points by Sheraton Asheville Downtown Hotel
Four Points by Sheraton Asheville Downtown Asheville
Four Points by Sheraton Asheville Downtown Hotel Asheville

Four Points by Sheraton Asheville Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable rooms, good parking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kaley

Liked: Cleanliness
Great hotel to bring your pup to
Stayed 1 night in Mar 2026
Verified

8/10 Good

Demetrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this location… it is convenient and near many options for dinner and entertainment in the downtown area… we went with the breakfast package and this went well… Very much enjoyed… We look forward to staying again in the future…
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stop on our way home from vacation. Great price, clean, comfortable beds, and walking distance to lots of cool restaurants. The staff was incredibly friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff were a pleasant and better than expected!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Clean room, the staff was very helpful & friendly. We have stayed here numerous times & love it.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, clean rooms, plenty of towels, did not use any amenities or restaurant, but otherwise, great place and walking distance to downtown.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very pleasant staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness
Breakfast menu was fresh and excellent for the value Staff was the friendliest ever Room was dated but clean Cleaning staff did everything just right. Overall great stay for the price. Excellent location downtown. We will be back
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Perry

Liked: Cleanliness, property conditions & facilities
Had a wonderful time here again!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to restaurants, shops, and the Harrah’s Center.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay as always. Love the convenience of free parking. Front desk personnel were five star. Every interaction was extremely friendly and helpful. Will be staying here again next time we visit.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Courteous staff & a clean room. Great pricey& location.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

SHU JU ADA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in everything. There is a restaurant right inside the hotel that provides good breakfast. Close to major attractions. Clean and quiet.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Staff!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service
Excellent staff and the hotel was very clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Nice staff, great location, clean rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mitchel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good. Room was clean. Easy check in and out.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Krysten

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean room and friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way less expensive than staying 500 feet up the road on the main drag, with free parking. Staff is friendly and excellent, room was clean and comfy. Apparently, they will be going through major renovations in the year to come that I would definitely stay here again as is, any day. Not fancy, but easy and perfect.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Jinsoo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff at this hotel were very kind and helpful. Breakfast was excellent for the price. However the hotel name deceives. It’s Four point by Sheraton but the facility itself feels like a cheap local motel.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

JamesandDonna

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, courteous staff, in a very convenient location. We would definitely stay there again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness
Clean room and friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, wonderful location and value. My favorite place to stay in Asheville.
Stayed 2 nights in Dec 2025

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