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Holiday Inn Express Augusta Downtown by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Augusta Downtown by IHG

A hotel with a modern design, featuring a prominent entrance with a covered area and a flagpole with the American flag.
A spacious lobby with a modern design, featuring a seating area with sofas and armchairs, a reception desk, and a clear pathway leading to other areas.
A refrigerated display case with various food items and a beverage dispenser.
A coffee station with two coffee machines, a coffee press, and various coffee-related items on a wooden counter.
A gym with treadmills, elliptical machines, and a stationary bike.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
444 Broad St, Augusta, GA, 30901
  • Place, Augusta Riverwalk
    ‪4 min walk‬
  • Place, Miller Theater
    ‪9 min walk‬
  • Place, Bell Auditorium
    ‪12 min walk‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A modern bathroom with a white bathtub, grab bars, and a hand-held showerhead.

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Leisure)

A modern bathroom with a bathtub, toilet, vanity with a mirror, and a towel rack.

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(50 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a large bed, a small desk, a chair, and a kitchenette area.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A modern bathroom with a bathtub, toilet, vanity with a mirror, and a towel rack.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(46 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, a wardrobe, a television, and a window with a view.

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Augusta Downtown by IHG

An outdoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Augusta Downtown by IHG offers 117 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn Express Augusta Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Augusta Museum of History. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and mini golf
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Augusta Museum of History and 4 minutes on foot from Marion Hatcher Center
  • Free local-area shuttle service
Holiday Inn Express Augusta Downtown by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Augusta Downtown by IHG. Self parking is free.

This Augusta hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1965
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Augusta Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Augusta East
Holiday Inn Express Augusta East
Holiday Inn Express Augusta East Hotel
Holiday Inn Express Augusta Downtown Hotel

Holiday Inn Express Augusta Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, and the rooms were clean and cool.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, lots of choices, room was very new and modern
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room, comfortable king bed. Choice of hot and cold breakfast’s plentiful. Easy to find in historic area.
Stayed 1 night in May 2026
Verified review

8/10 Good

Austin

Liked: Cleanliness, staff & service, amenities
Overall a good experience at a good hotel
Stayed 1 night in May 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good breakfast
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities
Food was fine.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Linda J

Liked: Staff & service
Disliked: Amenities
Breakfast was fresh, AC good, staff was great but bathroom was not very clean, very noisy area of downtown with bar close by.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jennifer Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Easy access to everything. Comfy beds and Breakfast was great too.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was spotless. I’ve never seen a hotel cleaned so much. Bed was so comfortable and pillows were great. Breakfast was wonderful and plentiful. Ms Dee at check-in was a delight and the kind of person we should all strive to be. Next time in Augusta we will definitely be there.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Maria

Liked: Staff & service
Professional and friendly staff. Be patient because there is a plethora of construction near the hotel. We loved the Riverfront event on Saturday.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to a concert we were going to, walking distance. Close to a nice restaurant too, even though the area was very depressed. Looks like the city is revitalizing that area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and delivered clerk very helpful.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
This was a quick walk to the Bell Auditorium and the river walk. The property was clean and quiet and the staff was friendly.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Felipe

Liked: Staff & service
The pool was closed the whole time I stayed there, and the elctric blinds didn’t work and I was changed the room
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Virgil

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, parking and staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Very courteous staff. Room was very clean, roomy, and comfortable. I will be staying there again
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities
The room was very clean. We loved the Dove soap that was provided, and the staff was very helpful and friendly.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, the BR was also clean with enough room for all our toiletries. The shower was refreshing and the vent worked so no steamed up mirror. The breakfast had many offerings to a variety of tastes. The selection of teas was perfect, both with and without caffeine. Front desk staff were professional and attentive. The location was very near the Riverwalk and to Nort Augusta.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Xi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

cari

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Brock

Liked: Cleanliness, staff & service, amenities
Check in was easy and the staff were very nice and helpful. Our room was spacious and clean. However, the air conditioner was much louder than normal and the bed had a terrible creaking sound when getting on or off the bed. This made it difficult to get a good nights sleep. Breakfast was good and there was plenty of space in the dining area. The area around the hotel is not the greatest as there is quite a bit of construction happening. Nearby are some good eateries as well as a river walk along the Savanna River.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great both days and the service in the dining area was exceptional. Couldn’t ask for better southern hospitality!!!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel had the most comfortable bed that I've ever slept in. Very cute decor. The Location was a 15 minutes walk to Bell Auditorium where my concert was located. Also a close walk to the Riverwalk. I will definitely stay here again.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Breakfast was little behind , staff was working on it but not keeping up .
Stayed 1 night in Apr 2026