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Holiday Inn Express Augusta Downtown by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Augusta Downtown by IHG

Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Room amenity
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
444 Broad St, Augusta, GA, 30901
  • Place, Augusta Riverwalk
    ‪4 min walk‬
  • Place, Miller Theater
    ‪9 min walk‬
  • Place, Bell Auditorium
    ‪12 min walk‬
  • Airport, Augusta, GA (AGS-Augusta Regional)
    ‪13 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Standard Room, 1 King Bed, Accessible (Mobility) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

7.2 out of 10
Good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(44 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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4.5 out of 5, Wonderful, 989 reviews
The price is €135
includes taxes & fees
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About this property

Holiday Inn Express Augusta Downtown by IHG

An outdoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Augusta Downtown by IHG offers 117 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holiday Inn Express Augusta Downtown by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Augusta Museum of History. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and mini golf
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Augusta Museum of History and 4 minutes on foot from Marion Hatcher Center
  • Free local-area shuttle service
Holiday Inn Express Augusta Downtown by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Augusta Downtown by IHG. Self parking is free.

This Augusta hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Mini golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Augusta Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Express Augusta East
Holiday Inn Express Augusta East
Holiday Inn Express Augusta East Hotel
Holiday Inn Express Augusta Downtown Hotel

Holiday Inn Express Augusta Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
We had a wonderful experience this weekend. The staff was very friendly and accommodating. Breakfast was very tasty and the gentleman working the bar was so nice and caring. The room and hotel was very clean. We will definitely stay here again when we are in the area.
Stayed 1 night in Jan 2026

6/10 Okay

Tae Yeon

Travelled with family
Liked: Cleanliness, staff & service, amenities
조용하고 친절함
Stayed 1 night in Dec 2025

10/10 Excellent

Sam

Travelled with family
All of the above. Plus a fair price as well.
Stayed 1 night in Dec 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2025

8/10 Good

Charles

Stayed 1 night in Dec 2025

8/10 Good

Phyllis, Marietta

Stayed 1 night in Nov 2025

10/10 Excellent

Kiminee

Stayed 2 nights in Dec 2025

8/10 Good

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good hotel not to noisy, breakfast lacked flavor and eggs were artificial. Staff was friendly and helpful
Stayed 3 nights in Nov 2025

8/10 Good

Eva

Stayed 5 nights in Nov 2025

4/10 Poor

Althea

Liked: Staff & service
Disliked: Cleanliness, amenities
This place did not meet my expectations, I had issues with the first room, it was pet hair on the sofa and there's no light to really see so i used my light on my phone and i wasn't about to sit on that... It was NASTYYYY! So I explained it to the staff and they got me into another suite and it was just as bad, Me being me, checking the sheets and pulling covers back and the young lady she helped me pulled them back, she said she do the same thing and she understood, so come to find out the sheets wasn't clean it was hair and trash and spots on the sheets and hair in the tub.. NEVER EVER AGAIN! I CAN NOT RECOMMENDED THIS HOTEL. BUT THE STAFF WAS AMAZING... VERY PROFESSIONAL. AND THEY HANDLED THEIR BUSINESS AND ACCOMMODATED FOR MY STAY. WAS GOING TO STAY FOR 2 DAYS BUT NO THAT ONE WAS ENOUGH... TO THE SUPERVISOR OVER HOUSECLEANING, PULL THEM HOUSE CLEANERS TO THE SIDE AND LET THEM KNOW HOW UNACCEPTABLE NOT PULLING DIRTY SHEETS FROM THE BEDS.. IT'S NASTY! WHEN THEY DON'T DO THEIR JOB IT MAKES THE WHOLE BUSINESS LOOKS BAD... that was just as bad as the first suite....
Stayed 2 nights in Dec 2025

6/10 Okay

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Stayed 2 nights in Nov 2025

8/10 Good

cem, Decatur

Stayed 1 night in Nov 2025

10/10 Excellent

AYMAN

Travelled with family
All the above
Stayed 2 nights in Nov 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast made the stay! Very clean room, passed the white sock test.
Stayed 1 night in Nov 2025

10/10 Excellent

Dede

Stayed 3 nights in Nov 2025

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you're looking for a quiet stay in Augusta, this is not the place. Loud bar right down the street, open until 2am with booming music. Loud electrical noises all throughout the night. On top of the horrible night, had to fight with the shower in the morning for any ounce of hot water. Terrible stay, save yourself and stay somewhere else!
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly. The happy hour was my best time spent. Javonne is very good at her job and friendly. It was a pleasure meeting her.
Stayed 3 nights in Nov 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
3 stars for the room. It was clean and spacious and the staff was very kind during our stay. However, the breakfast was extremely dissapointing. We chose to stay at a Holiday Inn Express specifically for the breakfast, and this one didn't even have milk in the cooler for cereal. The only hot items were hard boiled eggs and sausage patties. No scrambled eggs, and no pancake batter for the automatic pancake maker (but the syrup and chocolate were plentiful). When another guest asked the woman who was setting out food "Is this it?" she replied with "Well there's eggs and sausage." Every time I walked past the kitchen, the woman putting out food was sitting there on her phone and would occasionally come out to walk to the reception desk, then back to the kitchen. We were looking forward to so much more for us and our toddler!
Stayed 1 night in Nov 2025

10/10 Excellent

Virgil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, parking and staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard chain hotel with huge comfortable rooms and excellent front desk staff.
Stayed 1 night in Nov 2025

10/10 Excellent

laurie, Harbor Springs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Front desk staff check in was good at 8:30 pm.
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Business traveller, Travelled with family
Liked: Staff & service, amenities
Everything was perfect.
Stayed 1 night in Oct 2025

8/10 Good

Milton

Liked: Cleanliness
None
Stayed 2 nights in Oct 2025

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was terrific. The fire alarm had issues during my stay, but the staff handled it well. They were on top of the problem and were extremely apologetic for the disturbance. I was greeted and acknowledged by each staff member I encountered, which made me feel safe as a solo female traveler. I will book again on my next trip.
Stayed 3 nights in Nov 2025

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