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Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

Exterior
Fitness facility
Flat-screen TV, video game console, pay films
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1831 Austinburg Rd, Austinburg, OH, 44010
  • Place, Austinburg Township Park
    ‪2 min drive‬
  • Place, Maple Ridge Golf Course
    ‪3 min drive‬
  • Place, Geneva State Park
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Communications Accessible)

Room, 2 Double Beds, Accessible (Communications Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Communications Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications Accessible)

Room, 1 Queen Bed, Accessible (Communications Accessible) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG

Hotel in Austinburg with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a sauna are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG offers 77 air-conditioned accommodations with video game consoles and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Austinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG. During your stay, you'll be within walking distance of Maple Ridge Golf Course. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Austinburg Township Park and a few minutes from Maple Ridge Golf Course
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG. Free self parking is available.

This Austinburg hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 16 2025 to December 31 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 3 February to 13 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ashtabula-Geneva
Holiday Inn Express Hotel Ashtabula-Geneva
Holiday Inn Express Ashtabula-Geneva
Hotel Holiday Inn Express Hotel & Suites Ashtabula-Geneva
Holiday Inn Express Hotel & Suites Ashtabula-Geneva Ashtabula
Holiday Inn Express Hotel Suites Ashtabula Geneva
Holiday Inn Express Hotel
Holiday Inn Express
Express Ashtabula Geneva
Holiday Inn Express Hotel Suites Ashtabula Geneva
Holiday Inn Express Hotel Suites Ashtabula Geneva by IHG
Holiday Inn Express Hotel Suites Ashtabula Geneva an IHG Hotel
Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG Hotel

Holiday Inn Express Hotel & Suites Ashtabula-Geneva by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 774 reviews
Rating 8 - Good. 224 out of 774 reviews
Rating 6 - Okay. 73 out of 774 reviews
Rating 4 - Poor. 34 out of 774 reviews
Rating 2 - Terrible. 23 out of 774 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Walton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff dinner dining option printout provided great breakfast
Stayed 1 night in Oct 2025

8/10 Good

Maxine

Stayed 1 night in Oct 2025

8/10 Good

Debra

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Loved the beds- very comfortable. Comforters -cozy & warm. Pillows were outstanding comfort. Mold/ mildew in the shower. Tables, desk- beverage stains. Something round & brown in floor, under head end of bed by window- didn't investigate that.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room super clean! Parking lot also clean and safe! Staff was wonderful, very friendly and helpful! Would recommend to everyone, loved my stay. Was heading home from Rome, Ny. to Mt.Carmel, Illinois. Best place I have stayed at in a very long time….
Stayed 1 night in Oct 2025

10/10 Excellent

Molly

Liked: Cleanliness, amenities
Everything was as it should be. Good value.
Stayed 1 night in Sep 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a good selection at breakfast and food was good. Need to put a more neutral channel on the TV in the cafe like the Travel channel or HGTV, etc. Don't want to hear controversial news first thing in the morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the parking was easy and secure, the breakfast was generous and the coffee machine excellent!
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

4/10 Poor

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2025

10/10 Excellent

Eutikey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always clean and nice. And the staff is very friendly and helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Gary

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

eleanor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty dirty room and bathrooms , my bed was almost like broken and felt slanted . i never saw a staff member at the front desk except when i checked in . they never clean my room while im here . it always has a bad smell here won’t be staying again . the extra drive from the Madison location is way better
Stayed 2 nights in Sep 2025

6/10 Okay

Melissa

Travelled with group
Disliked: Cleanliness
Stayed two days and they didn’t clean the room. They could have taken the trash out and taken the dirty towels and gave us clean towels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin, Carthage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and will again
Stayed 2 nights in Jul 2025

8/10 Good

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and professional. Room and facilities were clean. Hot and cold breakfast choices.
Stayed 1 night in Sep 2025

8/10 Good

William, Watertown

Liked: Cleanliness, staff & service
Convenient to highway, gas stations nearby. Reasonable value for convenience in transit.
Stayed 1 night in Sep 2025

8/10 Good

Samantha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Review

Clean enough room, somewhat lazy front check in person.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and a good breakfast. Convenient location. Would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Lisa

Business traveller, Travelled with partner
3 star . Not as clean as I would have liked
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent very friendly will definitely come back
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at this hotel and always an enjoyable experience
Stayed 2 nights in Sep 2025