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West 35 Eco Mountain Resort

3.0 star property

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Photo gallery for West 35 Eco Mountain Resort

A modern building with large windows and a stone facade.
Minibar
Senior Accommodation (Cilantro Room) | Minibar
A hotel room with a bed, a desk with a mirror, a bathroom, and a balcony with curtains.
A reception desk at West 35 eco mountain resort with a nameplate, a clock, and a view of the mountains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
KM 35, Transcentral Highway, Gaas, Balamban, Cebu, 6000
  • Place, Balamban Public Market
    ‪28 min drive‬
  • Place, Mountain View Nature's Park
    ‪42 min drive‬
  • Place, Ayala Center
    ‪59 min drive‬

Room options

Deluxe Room (Mint Room)

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 Queen Bed (Thyme Room)

Executive Room, 1 Queen Bed (Thyme Room) | Minibar

Executive Room, 1 Queen Bed (Thyme Room)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room (Dill Room)

A hotel room with two beds, a sofa, a ceiling fan, and a view of the outdoors.

Executive Room (Dill Room)

  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Basic Suite, 1 King Bed

A hotel room with a large bed, a wooden headboard, a small table, a chair, and a view of the outside.

Basic Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Group Room (Sage Room)

  • Mountain view
  • Sleeps 10
  • 4 Single Beds and 1 Double Bed

View all photos for Group Room (Ginger Room)

Minibar

Group Room (Ginger Room)

  • Mountain view
  • Sleeps 6
  • 4 Double Bunk Beds

View all photos for Premier Group Room (Celery Room)

Minibar

Premier Group Room (Celery Room)

  • Mountain view
  • Sleeps 6
  • 2 Double Bunk Beds and 1 Single Bunk Bed

View all photos for Senior Accommodation (Cilantro Room)

A hotel room with two beds, a ceiling fan, and a large window with curtains.

Senior Accommodation (Cilantro Room)

  • Sleeps 4
  • 2 Double Beds

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About this property

West 35 Eco Mountain Resort

Along with a restaurant, this smoke-free hotel has a garden and gift shops/newsstands. Self parking is free. Other amenities include a banquet hall.
West 35 Eco Mountain Resort offers 8 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
At West 35 Eco Mountain Resort, you'll find features such as free self-parking, plus a restaurant.
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a gift shop
  • 23.7 miles (38.2 km) from Ayala Center and 23 miles (37.1 km) from Waterfront Cebu City Casino
There's a restaurant on site. West 35 Eco Mountain Resort also features gift shops/newsstands, a garden, and room service (during limited hours). Self parking is free.

This 3-star Balamban hotel is smoke free.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 6 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

West 35 Eco Mountain Resort Balamban
West 35 Eco Mountain Balamban
West 35 Eco Mountain
West 35 Eco Mountain Balamban
West 35 Eco Mountain Resort Hotel
West 35 Eco Mountain Resort Balamban
West 35 Eco Mountain Resort Hotel Balamban

West 35 Eco Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 35 reviews
Rating 8 - Good. 12 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The staff made my stay most enjoyable and rememberable. I’m definitely coming back. I really enjoyed the peace and quiet and be beauty surrounding the resort.
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

VICTOR

The hotel is CLOSED for repair work, yet they still accept reservations and CHARGE. I arrived at the hotel and found that I couldn't stay there despite having paid. The owner does not answer my calls or messages.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. The grounds are kept extremely clean. It's a wonderful drive up the highway in one of the most well kept areas of Cebu. The view from the room was incredible. The staff was very accommodating. They delivered breakfast to our room. They called in the morning to ask if we wanted breakfast before they stopped serving it. The grounds workers helped me strap my luggage to the motorcycle. The food was great. Wifi worked great and the shower had an incredible view of the mountains.Will definitely go back when in Cebu.
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

Owen

Disliked: Staff & service, property conditions & facilities
Unfortunately, i felt ill after eating my breakfast (Tapa with egg) not to mention, the meat was so hard. This eco mountain resort is not so safe for small children. You have to keep a close contact with your kids or else they might fell into the ravine, mine almost. The fence isn't safely done, just a single bar. The staff isn't courteous (reception, waiters and guest security) from our arrival up to leaving the resort, except for some housekeeping staff, the guard at the villa entrance seems not trained how to screen the house guest, so everytime we enter into our villa, I got offended by his improper statement of "only for those with room accomodation Maam", bec. it is also the way to the zipline. So, I keep on identifying ourselves that we have a room there. How inappropriate. They have to create something that will identify staying guest from day users.
Stayed 1 night in Feb 2018
Verified

4/10 Poor

Randalf

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Es hat uns dort sehr gefallen, vor allem das Service-Personal ist sehr aufmerksam. Kritikwürdig ist der unprofessionelle Empfang beim Einchecken. Die Rezeptionistin behauptete, ich hätte nur den Preis für die niedrigere Kategorie an Zimmern bezahlt und wies uns deshalb den "Mint-Room" zu. Auch wäre kein Frühstück inbegriffen. Das etwas nicht stimmt, bemerkte ich dann, nachdem unsere Koffer bereits in diesen Raum gebracht worden sind. Die Fotos unserer Buchung entsprachen nicht dem, was wir hier vorgefunden hatten. Ich prüfte meine Buchungsbestätigung und stellte fest, dass wir den Thyme-Raum gebucht und bereits bezahlt hatten, inclusive Frühstück. Erneut versuchten wir das Gespräch mit der Rezeptionistin, die uns das gebuchte Zimmer aber nur gegen Zahlung von zusätzlichen 4000 Pesos frei gab. Am Abend nahm ich Kontakt zu Expedia auf und stellte fest, dass wir den Thyme-Raum gebucht und bezahlt hatten. Das teilte ich am nächsten Morgen der Rezeptionistin mit und verlangte die 4000 Pesos zurück. Sie teilte uns mit, dass Sie sich mit dem Management dazu abstimmen muss. Am Abend erhielten wir dann Nachricht, dass wir die 4000 Pesos zurück erhalten und das Resort will alles andere selbst mit Expedia klären. Das hätte ich von Anfang an so erwartet. Wenn ich etwas buche und im Voraus bezahle, möchte ich das bestellte auch nutzen können. Die Rezeption ist entgegen den offiziellen Angaben täglich von 09:00 Uhr bis 18:00 Uhr besetzt. Nicht ab 7 Uhr!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect. Highly recommended
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect. Good room good view and nice staff.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place, very accommodating, and friendly staff. Everything was super helpful and just an amazing setup.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

SHYJU

Liked: Staff & service

worth or not worth? we just wanted a change.

Local area - has nothing, no option other than what they offer Condition - ok, but we got group room.i booked for 2 adult and 3 kids and got group room of 17 people bedding room. Comfort - walking down and going up was difficult through steep way Clealiness - they cleaned only 3 bed as we were 6; rest of the bes had lizard poos. Our pillows and bed were dusty. My whole family is sensitive to dust and all of us suffered. Service - Ok, nothing to mention great. There were no enough hooks in bathrooms. Should provide internet. This place have no local telephone coverage too if you think of enable your mobike data. Nothing wouldnt work; you are just cut from outside world. No cartoon channels for infants! Restaurent food is just horrible; please improve your teams and change the menu of availble items; no beef soup at all.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were amazing. Great for hikers. Nice place to just switch off and relax as there is no wifi and hard to get phone reception in the rooms.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is wonderful. cold weather and staff were very polite and respectful and very pleasing. The food if excellent. We would love to visit the place again. Thank you very much! We truly enjoyed our stay.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Chriscelle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay. The staff were friendly and the room was clean and spacious. The mountain view through the glass walls while using the bathtub was a definite plus. Airconditioning and wifi would have made our stay perfect.
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Slow check in and check out
Stayed 1 night in May 2019
Verified

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

The hotel is nice and we had nice view of the mountain which was great. Food is okay very limited option for vegetarians. The only thing that I don’t like about the place is the convenience you really need to have a car if you visit this area. They only have motorbikes which is very unsafe to travel around the neighbouring areas. My family had a great time but not for me not a lot of activities to do in this area. It’s better to come here for a day and not stay overnight.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Susan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Adventure

Room was not cery clean as there were many insects in the tub.Bed was not comfortable,saggy,hard to change position
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place is very serene and relaxing, and the weather is cold and almost always raining. better for the hotel to start providing more indoor activities like spa and masaage to entertain guest during rainy days.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful resort. The rooms are big and very clean. The staff go out of their way to make your visit comfortable. I highly recommend West 35 to get away from the busy city life and to relax in peace & beauty.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One word => perfect

Lieu magnifique et on profite un maximum de la nature sans téléphone ou wifi, c’est simple, aucune connection n’est possible. Super propre et très confortable et le service est 10/10
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Cecillie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our stay in West 35 was amazing. We had our own bonfire area and it was quiet romantic at night. We had a good sleep even if there’s no airconditioning on the room. Wish they had one, though. It would also be great if they offer room service for breakfast and dinner.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

No Hot Shower

It was okay, exactly what you would expect. Although, they charge you additional if you want food delivered to your room. And the hot water didn't work.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5star

The service is really good....the room is cozy and nice...overall it was a good stay
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Sheryl

Liked: Cleanliness, property conditions & facilities, room comfort

no early breakfast

Nice and clean. One thing that turned me off was that they don't allow requests for early breakfast. We were joining a race which starts at 7am, they would not consider giving us pre packed breakfast for 5am. even some toast with eggs would have been fine. hard to get phone reception in the rooms. no wifi. otherwise good stay and gave us late check out until 1pm
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Deverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather and view were superb!!! To get to the hotel room you have you stay fit, you will have to walk maybe 50 steps (down)!to get into your room. You must bring your umbrella just in case it rain especially during rainy season. Not advisable for old or senior citizens. Also, you have to close all the screen so that the insects from the outside will not join you in your bed while sleeping. Hahaha
Stayed 1 night in May 2018
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool place to get away from the summer heat.

Great and comfortable stay. Good food. Staff were very accomodating. Spacious room and we had our own fire pit. Our housekeepers, Jason and Adela made sure all our needs were attended to. Jason fixed the minor problem we had with the cable tv while Adela set up the fire pit for us for our marshmallow roasting. Over all it was a wonderful experience, we would definitely go back.
Stayed 1 night in Apr 2018
Verified

8/10 Good

GERRALYN AQUINO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staffs were not so accomodating

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