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Mercure Bangkok Sukhumvit 11

4.0 star property

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Photo gallery for Mercure Bangkok Sukhumvit 11

Outdoor pool, free pool cabanas, pool umbrellas
Terrace/patio
In-room safe, desk, blackout curtains, soundproofing
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
18 Sukhumvit Soi 11 Nana Khlongtoey, Bangkok, 10110
  • Nana Square
    ‪5 min walk‬
  • Bumrungrad Hospital
    ‪7 min walk‬
  • Terminal 21 Shopping Mall
    ‪9 min walk‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Bathtub

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, 2 Single Beds, Bathtub

  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Privilege, Twin Room, 2 Single Beds

  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Bathtub

View from room

Deluxe Room, 1 King Bed, Bathtub

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, 2 Single Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Family Room, Multiple Beds

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bunk Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Suite, 1 King Bed

  • City view
  • 87 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 King Bed

  • City view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Mercure Bangkok Sukhumvit 11

Eco-certified hotel with fitness centre and sauna
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Bangkok Sukhumvit 11 offers 232 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us they can't get enough of Mercure Bangkok Sukhumvit 11's great location. During your stay, you're just a quick walk from Nana Square. Enjoy features like an outdoor pool, a restaurant and a gym.
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Terminal 21 Shopping Mall and Bumrungrad Hospital
  • Airport shuttle service available for a fee
Mercure Bangkok Sukhumvit 11 offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

You'll find a business centre on site. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Mercure Bangkok Sukhumvit 11. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Mercure Bangkok Sukhumvit 11 has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: THB 412 for adults and THB 206 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Bangkok Sukhumvit 11

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1765.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 412 for adults and from THB 206 for children
  • Airport shuttle fee: THB 2500 per vehicle (one way)
  • Rollaway bed fee: THB 1765.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Bangkok Sukhumvit 11 offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Bangkok Sukhumvit 11 Hotel
Mercure 11 Hotel
Mercure 11
Mercure Bangkok Sukhumvit 11 (opening December 2016)

Mercure Bangkok Sukhumvit 11 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem 💎.

Very comfortable with nice pool and adequate gym. Buffet breakfast is one of the best! Staff is super. Extremely clean throughout the facility. Definitely staying again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mark

Stayed 3 nights in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars
Stayed 4 nights in Feb 2025

10/10 Excellent

vipin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Feher

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Mercure 11 is a pretty decent hotel in the middle of a very busy area. The area it self has seedy element around it, but also tons of food and shopping. The room itself was pretty nice - spacious and well decorated. My issue came from the smoke detector in my room that was blinking all night and made it difficult to sleep. The pool area was really nice and ample warm towels were available. Bombay at the lobby was great and really helped out with getting my room ready early and attending to whatever else I needed. Overall, a pretty good hotel.
Stayed 3 nights in Feb 2025

8/10 Good

DARYL

Liked: Cleanliness, staff & service, property conditions & facilities
My go to hotel on sukumvit soi 11 such a great location..This time I was given a different room, small,small window end room, normally there are some complimentary drinks in the fridge, not this time even tho I booked the exact same room as last time.. Great pool area and great, friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely stay at Mercure Sukhamvit 11. The room was clean and spacious (we had a family room) and the breakfast buffet was fabulous... we particularly liked sitting on the terrace and watching the world go by. Mercure is well located for transport and within an easy walk of the Terminal 21 mall (and its amazing food court). The staff were also brilliant. Particular shout outs to Wan in the cleaning crew and to Addison and Kit at the concierge desk. I'd absolutely stay at Mercure Sukhamvit 11 again, we had a great stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and kind.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

hugh

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey, Fayetteville

Stayed 3 nights in Dec 2024

10/10 Excellent

hugh

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Pallavi

Liked: Cleanliness, staff & service, property conditions & facilities
the massage parlors and loud music made it less classy
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony Carl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

El Elyon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with the most attentive and nicest staff. We arrived after an exhausting 20 hour flight and had surgery at 2pm. They let us use the showers at the pool level and then checked us in early without extra fee - truly saved us. Everything is clean and the room was very spacious, clean and nice. Would definitely recommend anytime
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and beautiful.
Stayed 4 nights in Jan 2025

10/10 Excellent

DARYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel when I stay on Sukumvit, amazing location and amazing pool area
Stayed 1 night in Dec 2024

8/10 Good

diki

Liked: Cleanliness, staff & service, property conditions & facilities
The pool has no sun view making it freezing and impossible to swim during our stay in Jan. If you plan to stay with kids it’s not the right hotel, the pool wasn’t warm at all, the neighborhood is not pleasant for family. It is filled with clubs, bars, girls and cannabis.
Stayed 6 nights in Jan 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Mercure a number of times. A top hotel in a good location for eating and drinking and near a BTS Station Spent many happy afternoons poolside The rooms are clean and large
Stayed 6 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly place. Clean and convenient.
Stayed 3 nights in Dec 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2025 Bangkok

Very comfortable great mattress, Bit noisy neighborhood but otherwise a great place to stay
Stayed 2 nights in Jan 2025

8/10 Good

Quentin

Stayed 1 night in Dec 2024