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Comfort Inn New River

2.5 star property

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Photo gallery for Comfort Inn New River

Premium bedding, desk, iron/ironing board, cots/infant beds
Fitness facility
Meeting facility
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
801 Mall Road, Fayetteville, WV, 25901
  • Place, New River Gorge Bridge
    ‪7 min drive‬
  • Place, Kaymoor Miners Trail
    ‪7 min drive‬
  • Place, Ace Adventure Resort
    ‪11 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪36 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, cots/infant beds

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn New River

Hotel in Fayetteville with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Comfort Inn New River offers 67 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Inn New River gets good marks from our customers. During your stay, you'll be close to New River Gorge Bridge. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Russell Mathews Park and a few minutes from Love Hope Arts
WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn New River. Self parking is free.

This Fayetteville hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn New River
Comfort Inn New River Motel
Comfort Inn New River Motel Oak Hill
Comfort Inn New River Oak Hill
Comfort Inn New River Motel Fayetteville
Comfort Inn New River Fayetteville
Motel Comfort Inn New River Fayetteville
Fayetteville Comfort Inn New River Motel
Motel Comfort Inn New River
Comfort Inn New River Motel
Comfort New River Fayetteville
Comfort Inn New River Hotel
Comfort Inn New River Fayetteville
Comfort Inn New River Hotel Fayetteville

Reviews

Comfort Inn New River Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 1017 reviews
Rating 8 - Good. 346 out of 1017 reviews
Rating 6 - Okay. 130 out of 1017 reviews
Rating 4 - Poor. 60 out of 1017 reviews
Rating 2 - Terrible. 28 out of 1017 reviews

Reviews

4/10 Poor

Teresa

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

They gave us a plunger!

The air conditioning was really loud and luke cool at best. The tub didnt drain so you ended up standing in ankle deep water and the bathroom fan did not work. We did go to the front desk and they gave us a plunger for the tub and told us to turn the AC down to 67! (We already had it set at 68.) We did check out a day early and no refund was given.
Stayed 3 nights in Jul 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Katie

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We decided to break up our drive home from vacation and this was the halfway point. No issues with our stay and e writhing went as expected.
Stayed 1 night in Jul 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room and bathroom too small Beds were comfy We had to move 3 times in 2 nights! Staff was friendly
Stayed 2 nights in Jul 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convienient for New River Gorge. But is not walking distance to any restaurants
Stayed 2 nights in Jul 2025

4/10 Poor

Shirley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, you drive up to pot holes and overgrown weeds. The staff is in street clothes. Not a single staff member had a name tag or anything identifying them as an employee. At check in, there was a sign stating the pool was closed. According to the staff it has been closed for 3 years. The room was ok, but I wouldn't use the hair dryer because the cord was brown. The view from the back was a storage container and shopping carts.
Stayed 3 nights in Jul 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service
Website says there’s an outdoor pool. It has been closed a long time. No plans to reopen The website needs changed to reflect that.
Stayed 1 night in Jul 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities
would go there again
Stayed 1 night in Jul 2025

6/10 Okay

Christina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
There was a Dank mildew smell in the room. I took an oil air freshener out of the hallway and brought it in The room to mask the smell. We only stayed one night and this was the best stay of all our stays in the state. The front desk member was a married younger than me(47) woman and is to be commended for her service and hospitality. She was a delight and glad to advise us on things to do and best ways to get places. Just a very nice woman.
Stayed 1 night in Jul 2025

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and comfortable - close to dining and New River activities.
Stayed 1 night in Jul 2025

4/10 Poor

Megan

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They say the pool is "under construction." But it sure looks run down and like it will never open again. Nice enough hotel for the area, but they should not advertising having a pool.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
The service was good and overall the hotel was generally clean. The inclusion of a pool as an amenity is false - the pool has apparently been closed for maintenance for 3 years. Our room also felt damp and smelled very strange.
Stayed 1 night in Jul 2025

8/10 Good

Matt

Travelled with family
The staff at the front desk goes very, very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth, Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, good price and close to everything we wanted to do. Nice breakfast selection in the morning. Very friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Jeung

Travelled with family
Not bad
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tonya

Travelled with group
Liked: Cleanliness
Rooms were clean and staff was friendly!
Stayed 2 nights in Jul 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have sleep
Stayed 2 nights in Jul 2025

6/10 Okay

Richard

Travelled with family
Liked: Room comfort
The hotel was average. It could use an update, especially in the bathrooms.
Stayed 1 night in Jul 2025

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Chittur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent accommodation close to New River Gorge National Park. The beds were not very comfortable. As vegetarians, we found the buffet breakfast was limited.
Stayed 3 nights in Jul 2025

4/10 Poor

Brittany

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Close to National Park, just an “ok” stay

Our stay was just “okay”. The hotel location was great to see the national park. The staff was super friendly. The room was spacious and we enjoyed the two king size beds. Breakfast needed a few more options.. bagels or a drink machine. The water machine broke while we were there. There were spiders in our room, dust and cobwebs. The pool was broken and the hotel offered NO reimbursement for that. They said the maintenance guy died three years ago and haven’t found another to fix it since! Hotels.com never stated that on the website when booking nor did the hotel offer that info when I called inquiring about our stay. My kids were so disappointed. The tv was a little messed up and blurry. Just a heads up!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Leslie

Stayed 3 nights in Jun 2025