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Aparthotel First Flatotel International

Property class: 3.5

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Pool
Deluxe Studio Suite, 1 Bedroom, Sea View | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Executive Suite, Terrace, Sea View (Presidential ) | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Superior Apartment, 1 Bedroom, Ocean View (4 people) | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing
Deluxe Studio Suite, 1 Bedroom, Sea View | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Ronda del Golf Oeste 75, Urb.Torrequebr, Benalmádena, Malaga, 29630
  • Place, Malaga Province Beaches
    ‪5 min walk‬
  • Place, Casino Torrequebrada
    ‪13 min walk‬
  • Place, Torrequebrada Golf Club
    ‪13 min walk‬
  • Airport, Málaga (AGP)
    ‪18 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Terrace, Sea View (2 people)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Apartment, 1 Bedroom, Terrace, Sea View (2 people)

  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Queen Sofa Bed OR 2 Single Beds and 1 Queen Sofa Bed

View all photos for Apartment, 2 Bedrooms, Terrace, Sea View (5 people)

In-room dining

Apartment, 2 Bedrooms, Terrace, Sea View (5 people)

  • Sea view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Large Single Beds and 1 Queen Sofa Bed OR 2 Single Beds, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Terrace, Sea View (6 people)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Apartment, 2 Bedrooms, Terrace, Sea View (6 people)

  • Sea view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Large Single Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Queen Sofa Bed

View all photos for Apartment, 3 Bedrooms, Terrace, Sea View (7 people)

32-inch flat-screen TV with satellite channels, TV

Apartment, 3 Bedrooms, Terrace, Sea View (7 people)

  • Sea view
  • 150 sq m
  • 3 bedrooms
  • Sleeps 7
  • 6 Large Single Beds and 1 Queen Sofa Bed OR 6 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms, Terrace, Sea View (8 people)

32-inch flat-screen TV with satellite channels, TV

Apartment, 3 Bedrooms, Terrace, Sea View (8 people)

  • Sea view
  • 150 sq m
  • 3 bedrooms
  • Sleeps 8
  • 6 Large Single Beds and 1 Queen Sofa Bed OR 6 Single Beds and 1 Double Sofa Bed

View all photos for Premium Studio, Terrace, Sea View (2 people)

Premium Studio, Terrace, Sea View (2 people) | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Premium Studio, Terrace, Sea View (2 people)

  • Sea view
  • 50 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, Terrace, Ocean View

Double Room, Terrace, Ocean View | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Double Room, Terrace, Ocean View

  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 2 Single Beds

View all photos for Executive Suite, Terrace, Sea View (Presidential )

Executive Suite, Terrace, Sea View (Presidential ) | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Executive Suite, Terrace, Sea View (Presidential )

  • Sea view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Terrace, Ocean View (4 people)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Apartment, 2 Bedrooms, Terrace, Ocean View (4 people)

  • Partial sea view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Apartment, 1 Bedroom, Terrace, Sea View (3 people)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Apartment, 1 Bedroom, Terrace, Sea View (3 people)

  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Queen Sofa Bed OR 2 Single Beds and 1 Queen Sofa Bed

View all photos for Apartment, 1 Bedroom, Terrace, Ocean View (4 people)

32-inch flat-screen TV with satellite channels, TV

Apartment, 1 Bedroom, Terrace, Ocean View (4 people)

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Queen Sofa Bed OR 2 Single Beds and 1 Queen Sofa Bed

View all photos for Apartment, 3 Bedrooms, Terrace, Sea View (6 people)

Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Apartment, 3 Bedrooms, Terrace, Sea View (6 people)

  • Sea view
  • 147 sq m
  • 3 bedrooms
  • Sleeps 6
  • 6 Large Single Beds and 1 Queen Sofa Bed OR 6 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Bedroom, Sea View

Deluxe Studio Suite, 1 Bedroom, Sea View | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Deluxe Studio Suite, 1 Bedroom, Sea View

  • Sea view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment, 1 Bedroom, Ocean View (4 people)

Superior Apartment, 1 Bedroom, Ocean View (4 people) | Hypo-allergenic bedding, in-room safe, blackout curtains, soundproofing

Superior Apartment, 1 Bedroom, Ocean View (4 people)

  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Queen Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

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About this property

Aparthotel First Flatotel International

Guests at this beach aparthotel will appreciate convenient on-site amenities such as a complimentary children's club and a children's pool. Each apartment boasts a deep soaking tub and offers free WiFi and a flat-screen TV. Guests can appreciate conveniences, such as a fridge and a coffee/tea maker, and other amenities include room service and a rainfall shower. Limited housekeeping is available.
Aparthotel First Flatotel International offers 156 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers. This Benalmádena aparthotel provides complimentary wireless Internet access. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Aparthotel First Flatotel International, you're just a quick walk from Las Yucas Beach. Features include free WiFi in public areas and free self-parking, plus a restaurant. This comfortable aparthotel has 156 apartments over 12 floors. Each apartment includes amenities such as free WiFi and a deep-soaking bath.
  • Each apartment offers a deep-soaking bath, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a free children's club, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a golf driving range and golf lessons
  • 6 minutes by car from Benalmadena Marina and 9 minutes from Aqualand Torremolinos
  • Pets welcome for a fee (restrictions apply)
Aparthotel First Flatotel International offers its guests a fitness centre and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this aparthotel measures 861 square feet (80 square metres) and includes conference space. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Aparthotel First Flatotel International. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
On-site venue – This buffet restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Beach

  • On the beach

Pool/Spa

  • In-room massages
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Car hire
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Cot: EUR 10 per day
  • Free children's club
  • Free supervised activities for children
  • Playground

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Griddle
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: EUR 16 per night

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 861 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Up to 15 kg per pet
  • Fee: EUR 17 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Golf caddies
  • Iron/ironing board on request
  • Limited housekeeping
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a village
  • Near the boardwalk/promenade
  • Near the ocean
  • Next to a golf course
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Optional golf privileges
  • Pro golf shop
  • Fishing nearby
  • Golfing nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 floors
  • 156 units
  • Banquet hall
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 17 per pet, per night
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 16 per night.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 60.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.00 for adults and from EUR 8.00 for children
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 16 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

First Flatotel International
First Flatotel International Apartment
First Flatotel International Apartment Benalmadena
First Flatotel International Benalmadena
Flatotel International
First Flatotel International Aparthotel Benalmadena
First Flatotel International Aparthotel
First Flatotel Internacional Benalmadena Costa Del Sol Spain
Flatotel Internacional Hotel Benalmadena
Flatotel Benalmadena
First Flatotel Apartment

Aparthotel First Flatotel International Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 186 out of 792 reviews
Rating 8 - Good. 334 out of 792 reviews
Rating 6 - Okay. 154 out of 792 reviews
Rating 4 - Poor. 73 out of 792 reviews
Rating 2 - Terrible. 45 out of 792 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Viktor

Stayed 1 night in Jan 2026

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Mouldy shower, photos different from reality

The apartment was spacious, but the shower was mouldy. The sofa bed was ripped. The door separating the bedroom kept banging if the window was open, we blocked it shut with our trolley bag which then got a thick layer of dust. There was no soap in the toilet when we arrived. Whilst it was spacious, it looked very different from the pictures on hotels.com and for me personally had a depressing feel to it. Upon informing the hotel, they said they would clean the shower, they refilled the soap promptly. Then they realised it was mould in the shower and said they would send a technician. I asked to swap rooms and they refused. I asked for a refund for the remaining time, and they said i need to deal with hotels.com. they said if i wanted to move hotels i needed to checkout by 12pm. Then they allowed for 1pm as the technicians to look at the mould hadnt arrived. I contacted hotels.coml who tried contacting the hotel and couldnt get thriugh to the approving manager. Mould is not safe, by this time I was fed up and wanted to move. I was unable to take a shower. Hotels.com eventually agreed to giving me credit to move to another hotel. Flatotel only apologised when i checked out. Ive noticed that when there are issues to do with money, the hotels are not interested in dealing with the customers and point us towards hotels.com. Technicians came to assess the situation. What they ended up doing i dont know, as by that time i was so frustrated id left. no ETA for fix given.
Stayed 4 nights in Aug 2025

10/10 Excellent

Elias

Liked: Cleanliness, amenities, property conditions & facilities
Nice place with an amazing location, the beach is across the street and many restaurants close by, we took an appartement with 2 bedrooms and it was huge with a big leaving room and 2 bathrooms.
Stayed 4 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Daniela

Travelled with family
Liked: Cleanliness, room comfort

Wouldn’t stay there again unfortunately…

This hotel is nice in a way, but it’s missing so much stuff, when you read reviews about the pictures being different than the room BELIEVE THEM! It’s definitely different, the pictures must be from another hotel. I didn’t complain about this as I was only there for 2 nights so I didn’t want to get stressed out but every time we went downstairs near reception we heard someone arguing about different missing things… The food was good, what you would probably expect from half board, the service was excellent, the servers really went out their way to help you out, Patricia, Maria, and the Bar guy, amazing people! They definitely make the hotel a better place! Unfortunately we were there while there was a student participation/sports week and it was FULL of high schoolers and they were not polite, to be honest that they were there wasn’t what bother me , what bother me was that I couldn’t get to the ice cream or had no eggs in the morning because they were taking everything and getting in front of you at the queue and the elevators were taking forever because this kids were playing in them, literally no one was stopping them, if I would have know this would have happened I would have NOT paid to stay there, because you go for relaxation and not to be run down by a bunch of high school rude students. I suggest next time you organise your selves and let the kids eat at a certain time and in a certain area, so everyone is happy…
Stayed 2 nights in Apr 2025

2/10 Terrible

David

Liked: Cleanliness

Shocking experience

Building works to main entrance so had to walk round to a side door, shop closed, pool bar not open, hotel full of kids running and shouting through corridors at night= shocking experience no manager available to complain too
Shop closed
Building work on main entrance
Building work on main entrance
Stayed 7 nights in Apr 2025

6/10 Okay

Roger

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room good, inside and staff good. Extensive Work going on outside and signage for hotel and parking was totally inadequate making it really difficult to find and park in. Entrance was temporary and hidden from road. Otherwise inside good and staff friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Marc

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Mohsin

Travelled with family
Disliked: Room comfort
Flatotel International didn't meet my expectations. While the location was good and the hotel had some basic amenities, the outdated rooms, average service, and lack of comfort made it feel more like a 2-star experience than a 3- or 4-star hotel. If you’re looking for something simple and budget-friendly, it might work, but don’t expect much luxury or attention to detail.
Stayed 1 night in Nov 2024

8/10 Good

Marjorie

Travelled with family
Liked: Cleanliness, amenities
It seems this property is being renewed, convenient location in front a bus stop and good restaurants in a walking distance. If you are renting a flat bring the soap to do your dishes and your eag to dry them.
Stayed 12 nights in Oct 2024

10/10 Excellent

kathleen, Federal Way

Stayed 1 night in Sep 2024

6/10 Okay

Wing Shuen, Warrington

Disliked: Cleanliness
Stayed 7 nights in Aug 2024

2/10 Terrible

Samia

The property seems to have a continuing contract with schools to host school age children on their property which they should declare this fact on their advertisement . It was a nightmare , the noise , screaming children , the yelling of their teachers, and exhausting staff day and night . I would not recommend this property for anyone looking for a relaxing vacation .
Stayed 14 nights in May 2024

10/10 Excellent

Carina Andrea

Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Buena locacion
Stayed 4 nights in Jun 2024

4/10 Poor

Eri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good point : Very nice view, big room, free parking Not good : supermarket closed, nothing around this area can't buy anything
Stayed 1 night in May 2024

8/10 Good

Dany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and large appartement, could use a bit of updating of some of the furniture lile broken chairs on patio, but did not report it, Îm sure they would have addressed if mentioned!-).
Stayed 12 nights in Apr 2024

4/10 Poor

Gaurav

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We didnt had good experiance, WIFI was so poor it would only connect at some places in flat, wouldnt't connect in balcony, every morning they start some building work making so much noise. Pool was closed for couple of days, supermarket in building was closed for entire stay and games/archade room was also closed. Rooms are quite tired with bathrooms extremely in poor condition. Not sure how they are getting good ratings, perhaps from before few years. Only good thing we liked was cleaning every alternate days and location of property is good with sea views and close to bus stops. You are stuck for shopping as their supermarket is closed and opens only peak season.
Stayed 7 nights in Apr 2024

10/10 Excellent

Sharing

Liked: Cleanliness
Very free, affordable and approachable hotel, close to bus stop to airport and 5 min walking distance to nudist beach Benalnatura.
Stayed 5 nights in Mar 2024

10/10 Excellent

Kashif

Travelled with family
Liked: Cleanliness, room comfort

Location and comfort

Good location. Easy access. Clean and comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Alistair

Liked: Cleanliness

Excellent value for money

This property is excellent value for money. It is near Xanit hospital where we need to visit regularly and we always stay here. Apartments are spacious. Amenities are good including a laundry room.
Stayed 1 night in Jan 2024

8/10 Good

BARTLOMIEJ

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Gloria

Liked: Cleanliness, property conditions & facilities
Great location! Beach front view was breathtaking
Stayed 5 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort

Broken Bed and Toilet .

4 ladies l stayed in Flatotel We had a 2 bedroom appt. 1 bed was broken.. 1 toilet of the 2 we had was broken and leaked and we were told there was a problem with it before our stay. We were not offered another appt as the hotel was busy. So it ruined our holida. The manager said there was a problem with the toilet. We were offered a free night if we ever stayed there again.
Broken base of bed
Towels to soak up water fro. Leaking toilet
Water on floor
Wet floor of bathroom
Stayed 3 nights in Sep 2023

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