11 Apr 2018 by Public Relations Manager at Nirwana Gardens
Dear guest, we are pleased to know that you enjoyed your stay with us. We strive to be a great hotel guest’s love and we are glad that we met your expectations during your stay. We look forward to welcoming you back soon.
7 Aug 2017 by Public Relations Manager at Nirwana Gardens
Dear guest, thank you for your kind review, we truly appreciate your positive comments about our facilities and beach location. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the ferry terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.
Nirwana Resort Hotel offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
