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TownePlace Suites Boston Logan Airport/Chelsea

3.0 star property

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Photo gallery for TownePlace Suites Boston Logan Airport/Chelsea

Lobby
Indoor pool
Reception
Business centre
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
30 Eastern Avenue, Chelsea, MA, 02150
  • Place, Bellingham Square Historic District
    ‪7 min walk‬
  • Place, Naval Hospital Boston Historic District
    ‪18 min walk‬
  • Place, Suffolk University
    ‪3 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(19 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(133 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

7.0 out of 10
Good
(2 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.0 out of 10
Wonderful
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Residence Inn Boston Logan Airport/Chelsea
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,002 reviews
The price is €101
includes taxes & fees
19 Jan - 20 Jan
Residence Inn Boston Logan Airport/Chelsea

About this property

TownePlace Suites Boston Logan Airport/Chelsea

Riverside hotel with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a fitness centre and self parking. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Housekeeping is available on request.
TownePlace Suites Boston Logan Airport/Chelsea offers 140 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. This accommodation is furnished with queen sofa beds. 39-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Chelsea hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites Boston Logan Airport/Chelsea. During your stay, you'll be close to New England Aquarium. Free breakfast, free WiFi in public areas and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Encore Boston Harbor and 6 minutes from TD Garden
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites Boston Logan Airport/Chelsea offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. The business-friendly TownePlace Suites Boston Logan Airport/Chelsea also features coffee/tea in common area, laundry facilities, and express check-out. Parking is available for a fee.

This 3-star Chelsea hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 8:30 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013340570
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
Hotel TownePlace Suites Boston Logan Airport/Chelsea Chelsea
Chelsea TownePlace Suites Boston Logan Airport/Chelsea Hotel
Hotel TownePlace Suites Boston Logan Airport/Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea

TownePlace Suites Boston Logan Airport/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Romie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a pleasant experience with this property. The pros: super clean, renovated rooms, friendly staff, and good offerings for the hot breakfast. The cons: no one answered the phone when I called for the complimentary shuttle, so I had to take an uber. The hotel sits at an intersection that is extremely noisy, and since my room’s window faced the intersection, I couldn’t sleep due to all of the noise from the trucks.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, comfortable, centrally located, good value
Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Long Beach

Stayed 5 nights in Sep 2025

2/10 Terrible

Cindy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We were given a ohone number to call for pickup from the rental car center. I called but no one would answer the phone. My husband also called, but he was hung up on two times. I was left on hold for 45 minutes before i could speak to someone to request pickup, and then another 15 minutes to be picked up. This was totally unacceptable service. Additionally, when we contacted Marriott corporate, we were told they would not intervene because the booking was with Expedia. As a result, i will not be booking with Expedia for hotels in the future. I will book directly with the hotel and airlines.
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Travelled with family
Liked: Amenities, property conditions & facilities
Such a great experience
Stayed 10 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Had to pay $25 per day to park.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Didn’t use
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron Julius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great as was the breakfast!
Stayed 4 nights in Sep 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided a good base to stay with very convenient public transport close by. The room did have facilities to enable you to prepare your own meals but local shops were limited as were restaurants
Stayed 8 nights in Sep 2025

10/10 Excellent

patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shuttles great, Brian was awesome, thinner man at night check-in, has serious problems, Dean in morning more than made up for sucky night dude. A few issues with plumbing, that Dean wrote down to address, no deal breakers. Met Mike at the bar, also accommodating. House keeper very helpful as well! Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

sharon

Stayed 1 night in Aug 2025

6/10 Okay

Ron

Travelled with family
Liked: Cleanliness, room comfort
Hotel was way too expensive for the condition of the room. Breakfast was cold. Eggs sausage and potatoes. Had finger food for dinner and was way over priced and service was terrible. One person to do it all
Stayed 1 night in Oct 2025

6/10 Okay

Loretta

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is in an industrial area. Its clean and convenient for Logan but thats it. There is lots of road noise from heavy vehicles. Clearly its an issue as the hotel leave ear plugs on the bed side table! First time I've ever seen that. I had a poor experience with the airport shuttle. I waited for 45minutes outside Terminal E arrivals at the courtesy bus stop but it didnt arrive. Nowhere when I booked did it say you had to call for a ride. I had also messaged the hotel a few days before to ask if i should call for pick up on arrival. I never got a response. I called the hotel and was told to go up to departures to be picked up and the bus would be 20mins. Pick up at departures made no sense. All the other hotel shuttles were picking up at arrivals which makes sense!! At the departure pickup I waited 30mins and called the hotel again who were a little vague and after leaving me on hold for a while said the driver would be with me soon. Not a great service. I would suggest stating on your website location of pickup and if a client needs to call for pickup.
Stayed 1 night in Sep 2025

2/10 Terrible

Jervario

Stayed 1 night in Sep 2025

6/10 Okay

Vicki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Elliot, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked breakfast, transport availability and STAFF.
Stayed 6 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great rooms and handy shuttle service!
Stayed 1 night in Sep 2025

8/10 Good

Sherri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but loud.

The room was lovely and the bed was very comfortable. However….if you find hotel-provided ear plugs on your bedside table, expect the night to be loud. And it was. The traffic outside our room was LOUD, throughout the whole night.
Stayed 1 night in Sep 2025

2/10 Terrible

Pamela

Disliked: Cleanliness
Not happy
Stayed 1 night in Sep 2025

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