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Emporium Hotel South Bank

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Outdoor pool, pool loungers
Creator video - submitted by timetraveller
Frangipani Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk
Interior
Frangipani Suite with Free Wifi | Living area | 55-inch flat-screen TV with digital channels, TV, pay films

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
267 Grey St, South Brisbane, QLD, 4101
  • Place, South Bank Parklands
    ‪1 min walk‬
  • Place, Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, Queensland Performing Arts Centre
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Exquisite Suite with Free Wifi

Exquisite Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk

Exquisite Suite with Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Vista Twin Suite with Free Wifi

Vista Twin Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk

Vista Twin Suite with Free Wifi

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Vista King Suite with Free Wifi

Vista King Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk

Vista King Suite with Free Wifi

9.6 out of 10
Exceptional
(32 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for River City King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite with Free Wifi

9.8 out of 10
Exceptional
(18 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for River City Twin Suite with Free Wifi

River City Twin Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk

River City Twin Suite with Free Wifi

10.0 out of 10
Exceptional
(11 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Emporium Suite with Free Wifi

Emporium Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk

Emporium Suite with Free Wifi

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Vista King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite With Free Wifi

  • Sleeps 2
  • Free Wi-Fi

View all photos for Vista Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite With Free Wifi

  • Sleeps 2
  • Free Wi-Fi

View all photos for River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite With Free Wifi

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium River City King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite with Free Wifi

10.0 out of 10
Exceptional
(20 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Urban Vista King Suite with Free Wifi

Urban Vista King Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk

Urban Vista King Suite with Free Wifi

9.8 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Poolside Cabana Suite Free Wi-Fi

Poolside Cabana Suite Free Wi-Fi | 1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite Free Wi-Fi

10.0 out of 10
Exceptional
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Frangipani Suite with Free Wifi

Frangipani Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk

Frangipani Suite with Free Wifi

  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Emporium Hotel South Bank

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness centre and a sauna.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the pool at Emporium Hotel South Bank. During your stay, you're just a quick walk from South Bank Parklands. You'll find features such as free WiFi in public areas, plus 2 restaurants and 4 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from South Bank Parklands and 9 minutes on foot from Brisbane Convention and Exhibition Centre
  • Airport shuttle service available for a fee
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Cots (infant beds) are available for AUD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 45 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site. Maximum attendees: 20
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporium Hotel South Bank offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
The listed parties/events policy applies to Frangipani Suite bookings only.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 826 out of 1000 reviews
Rating 8 - Good. 113 out of 1000 reviews
Rating 6 - Okay. 31 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Crystal

Stayed 4 nights in Feb 2026

6/10 Okay

Lachlan

Stayed 1 night in Feb 2026

10/10 Excellent

NICOLA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great comfortable room with all the amenities needed. My only complaint is on our checkout day we had access to the pool and shower rooms on the top floor. I was shocked that the doors to the toilet/shower room were ill fitting and you could see through the edges of the door, giving no privacy whatsoever.
Stayed 2 nights in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The entire experience was flawless! We opted to Valet Park which was cheap considering local parking rates. The bags were taken from the car and although our room wasn’t ready we were given access to the Pool and Sauna. Once we actually checked in we were welcomed with a greeting card and some bubbles… they obviously read the notes about our anniversary! We went out to a concert, came back late and noticed actual turndown service with a little chocolate and water. The next morning ordered room service Benedict and was a nice snack for two and excellent coffee. Called for car and bags. Left blown away at the professionalism and genuine interest from ALL staff. We will return. So luxurious
Stayed 1 night in Feb 2026

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful deluxe room it was huge and absolutely spotless. The area was stunning and immaculate, the pool was perfectly heated to take the chill off and had lovely views over the city. There were also plenty of umbrellas as it was very hot. Towels and sunscreen as well as free bottled water was a bonus. It was great having a QR code on the table next to loungers so you could order food and drinks which were very good and came promptly. The rooftop restaurant is awesome, very buzzy, loved the big screen with the Australian tennis open showing and the restaurant was cleverly decorated with huge cactus with tennis balls adhered to them. The food was delicious, highly recommend the prawn roll and the Cocktail list was spot on. The Italian restaurant was the only letdown, I had to send back my morten bay pasta dish. It was so chewy that it couldn’t be eaten. To the staffs credit they gave me a snack until a new different dish was served. The food was very average. While the restaurant is nicely decorated, we had a table facing a circular beige wall so all I could see was this wall while dining. This was definitely a design fault as it didn’t make for a good ambiance., it felt like I was dining alone as you had to turn completely around to see anything. We had room service 2 of the nights we stayed as we really busy days and was pleasantly surprised how good the food was. Would definitely stay again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeffrey

Stayed 2 nights in Feb 2026

10/10 Excellent

Sara-jayne

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time... I must say brisbane needs tp smile and love life a little more... However the hotel itself was amazing great staff, great sauna great room. Will definitely be back 🤗
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Was clean and fresh. Loved our stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and efficient staff, great facilities.
Stayed 3 nights in Feb 2026

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courteous, quick check-in and check out. Clean spacious rooms. Trippy lifts. Good selection of eateries.
Stayed 2 nights in Feb 2026

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Whole stay was fantastic. Great location and lovely room
Stayed 4 nights in Feb 2026

10/10 Excellent

Jordan

Stayed 2 nights in Jan 2026

10/10 Excellent

Belinda

Stayed 1 night in Feb 2026

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were outstanding! Going out of their way to help you.
Stayed 2 nights in Feb 2026

8/10 Good

Brent

Stayed 1 night in Feb 2026

6/10 Okay

Kam

Stayed 1 night in Feb 2026

10/10 Excellent

Viren Indubhai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room overlooking Brisbane. Very cool, chic hotel we loved it. All the staff from front desk, housekeeping & Rooftop exceptional. The views from the pool & rooftop bar was amazing.
Stayed 4 nights in Feb 2026

10/10 Excellent

NATALIE

Liked: Cleanliness, staff & service, amenities
Great location, close walking distance to main attractions. Great room and wonderful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Rhianne

Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Staff were super helpful, room was amazing the views were fantastic definitely recommended.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities
Beautiful pool
Stayed 2 nights in Jan 2026

10/10 Excellent

Cherilyn

Liked: Cleanliness, staff & service, amenities
Room was gorgeous, amazing view and staff were super accommodating. We were able to check in early and the location was great
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness
Room was large in size Bathroom was huge with compliments toiletries available Bar fridge & wine fridge and selection of glasses to use The bed was comfortable and the room had good blackout curtains Pool area was lively with plenty of pool towels and sunscreen
Stayed 1 night in Jan 2026