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Mercure Bristol North The Grange Hotel

4.0 star property

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Photo gallery for Mercure Bristol North The Grange Hotel

Exterior
Exterior
Bar (on property)
Exterior
Superior Double Room, 1 Double Bed, Garden View | Garden

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Old Gloucester Road, Northwoods Winterbourne, Bristol, England, BS36 1RP
  • Aztec West Business Park
    ‪4 min drive‬
  • The Mall at Cribbs Causeway
    ‪8 min drive‬
  • Cabot Circus Shopping Centre
    ‪10 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Double Room, 1 Double Bed

7.2 out of 10
Good
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room (Classic)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, 1 Double Bed, Garden View

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Double Room, 1 Double Bed, Garden View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Bristol North The Grange Hotel

Hotel with free parking, in the vicinity of The Mall at Cribbs Causeway
This smoke-free hotel features a restaurant, a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Bristol North The Grange Hotel offers 68 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Bristol North The Grange Hotel. During your stay, you'll be close to The Mall at Cribbs Causeway. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 8 minutes by car from Bristol Zoo Project and 10 minutes from Cabot Circus Shopping Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Mercure Bristol North The Grange Hotel also features multilingual staff, a garden, and a picnic area. Free self parking is available.

This 4-star Bristol hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
The Brasserie – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1851
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Dogs are not allowed in the restaurant.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bristol North Grange Hotel
Mercure Bristol North
Mercure Bristol North Grange
Mercure Bristol North Grange Hotel
Mercure Bristol North Hotel
Mercure Grange
Mercure Grange Hotel
Mercure Grange Hotel Bristol North
Mercure Hotel Bristol North
Ramada Bristol
Bristol Ramada
Ramada Hotel Grange
Mercure Bristol North The Grange Hotel Hotel
Mercure Bristol North The Grange Hotel Bristol
Mercure Bristol North The Grange Hotel Hotel Bristol

Mercure Bristol North The Grange Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 212 out of 730 reviews
Rating 8 - Good. 266 out of 730 reviews
Rating 6 - Okay. 142 out of 730 reviews
Rating 4 - Poor. 71 out of 730 reviews
Rating 2 - Terrible. 39 out of 730 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Vicky

Business traveller
Stayed 1 night in May 2025

10/10 Excellent

Nicola rose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Robin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and clean

Amazing helpful staff, clean and comfortable. A lot of noise on the Saturday evening due to a wedding reception near our room
Stayed 3 nights in May 2025

10/10 Excellent

Mike

Stayed 1 night in May 2025

8/10 Good

Judith

Business traveller
Liked: Cleanliness
Disliked: Amenities
Expedia Site says there is a Gym at the property. Which is why I booked this reasonably priced hotel. There is no Gym and the apology I received was inadequate. The hotel is set in lovely grounds, Minimal efforts made to conserve energy or reduce plastic.
Stayed 1 night in May 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

A very well maintained and comfortable room. The reception staff were friendly and helpful. I really enjoyed my stay.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for motorway

Listing says they have a gym but this is closed and has been for some time. This should be updated. The room also wasn’t cleaned properly- I had a two night stay and the rubbish bag was taken out of the bin and then left on the side, not very hygienic. The double bed was two singles pushed together. The breakfast was excellent. The service was friendly and welcoming. Easy free parking. Lovely setting.
Stayed 2 nights in Apr 2025

8/10 Good

William

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

In desperate need of a face lift

The grounds and surrounding area are beautiful but inside the hotel is tired and feels unclean. The bathroom taps were falling apart, light switches weren’t working and the carpets and furniture in the room were very old and worn. Staff were good and attentive but it wasn’t a great stay. I’ll look for alternatives in future.
Stayed 1 night in Apr 2025

8/10 Good

Alan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Location and grounds. Breakfast was very good. Comgortable stay but the hotel is in need of some rennovation. Tired and scruffy in some places. Our room had peeling wallpaper and water stained surfaces
Stayed 1 night in Apr 2025

8/10 Good

Mrs S

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely family get together for a birthday. Had a spacious private room, food was great, as was the staff. Very friendly and efficient
Stayed 1 night in Apr 2025

10/10 Excellent

Vidura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, clean, cosy and hygienic facilities. Restaurant was amazing where we had dinner and food was delicious. Surrounded by a lot of nature and wonderful sceneries
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great stay!

We had a good overall experience, we were slightly let down by the cleaners over the duration of our stay however customer service was amazing and they sorted everything out instantly! Shae the lady behind the front desk deserves a pay rise or managerial status, she was amazing!
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Stayed 2 nights in Mar 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem of a hotel. Beautiful building, lovely surroundings. My only reason for not giving it a 5 across the board was that there was a private party in one of the function rooms. Not an issue in itself, however I felt the staff were stretched quite thin as a result and the service was quite slow at dinner, to the point that we had to keep trying to find someone to serve, get the bill etc. Other than that, we had a great time and it wouldn’t deter me from coming back
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

4/10 Poor

Dave

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kim

Business traveller
Disliked: Property conditions & facilities
Tired rooms, but clean and tidy. No hot water due to boiler failure!
Stayed 1 night in Mar 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Not so good housekeeping

Checked in Thursday for a wedding over the weekend. Room very clean to start with but housekeeping over the next few days had to go to reception as only bins emptied and bed made. Nothing else was done and tea and coffee not topped up cups and glasses not cleaned or changed. Had to ask for toilet rolls and more towels. Stayed in an upgraded room but the service was way below what I expected. The night time bar service was poor. One girl doing her very best and suits just coming and going doing their own thing even though at one stage 4 people were waiting to be served and were ignored by a man from management who didn't even acknowledge their existence. Will not stay again . Access road leading to hotel in dire need of having all the potholes fixed and signage for hotel entrance and car park really poor if you arrive after dark
Stayed 3 nights in Feb 2025