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Hotel Acacia

4.0 star property

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Photo gallery for Hotel Acacia

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains
Front of property
Comfort Single Room | Terrace/patio
Daily buffet breakfast for a fee
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Korte Zilverstraat 5, Bruges, 8000
  • Place, Bruges Market Square
    ‪3 min walk‬
  • Place, Bruges Christmas Market
    ‪3 min walk‬
  • Place, Bruges Belfry
    ‪4 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Family Room

Superior Family Room | Minibar, in-room safe, desk, blackout curtains

Superior Family Room

9.4 out of 10
Exceptional
(10 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Single Room

Comfort Single Room | Terrace/patio

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with a large bed, a desk, two chairs, and a small table.

Standard Twin Room

8.0 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Acacia

This smoke-free hotel features a bar/lounge, self parking and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Acacia offers 38 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Acacia's great location gets high marks from our customers. During your stay, you're just a quick walk from Bruges Christmas Market. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bruges Christmas Market and Bruges Market Square
Hotel Acacia offers its guests a terrace, multilingual staff, and a garden. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Acacia also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Parking is available for a fee.

This 4-star Bruges hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 22 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12 for children
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.00 per night.
  • Cots (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12 for children
  • Self-parking fee: EUR 22 per night
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Best Western Acacia
Best Western Acacia Bruges
Best Western Hotel Acacia
Best Western Hotel Acacia Bruges
Best Western Bruges
Best Western Hotel Bruges
Best Western Premier Acacia Hotel Bruges
Bruges Best Western
Hotel Acacia Bruges
Acacia Bruges
Hotel Acacia
Hotel Acacia Hotel
Hotel Acacia Bruges
Hotel Acacia Hotel Bruges

Hotel Acacia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 627 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, amenities
Room was bigger than i expected and staff were very helpfull
Stayed 1 night in Jan 2026

8/10 Good

Tilly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. The room was clean and felt like a true break away. Hotel location and parking couldn’t be better. Really happy with our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jusin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff and great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great. The Hotel in located near to the Underground which make everything convenient. The only warning is that the shoer we had was extremely small.
Stayed 2 nights in Dec 2025

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to everything you need in Brugge, the staff are friendly, and the room was spacious.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room small, but clean. Staff very helpful. Location is excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Scot

Liked: Cleanliness, amenities, property conditions & facilities
Central location for exploring all that Bruge hazy offer. Clean rooms and helpful staff! Delicious breakfast too!
Stayed 1 night in Dec 2025

10/10 Excellent

Joaquin

Stayed 2 nights in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenny and Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and convenience

A very comfortable and clean room, with a couple of chairs and a small table. Convenient to the old town, and a great launching place to explore the city. Easy walk (about 20 mins) from the train station. As with many old buildings, there is noise transfer from other rooms, however it was very minimal and people seemed to be very respectful of others. Check in was smooth, and baggage storage was convenient also.
Stayed 2 nights in Oct 2025

6/10 Okay

Mrs Sarah-Jane

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location

Best thing about hotel was the location. Room was tired, towels were fraying, too much furniture in room. Bar area was relaxed, staff were pleasant. We did feel the hotel was 4 star at all.
Stayed 2 nights in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
staff here was really amazing and made my stay really great! Great hotel!
Stayed 2 nights in Oct 2025

10/10 Excellent

douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and beautifully decorated. We were able to check in early which was very accommodating. The breakfast was very nice. The hotel was off the busy streets but close enough to shop and dine. We thought it a great place to stay and it was very reasonable
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little boutique hotel in an ideal location. Everyone was friendly and helpful. Bed was comfortable. Breakfast had nice quality ingredients. I would definitely recommend for a stay in Lyon
Stayed 3 nights in Sep 2025

10/10 Excellent

Gaylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great! Rooms 5, 6 and 7 were right on the street and incredibly noisy. Breakfast was expensive.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close to centre that you can nip back at any time
Stayed 4 nights in Sep 2025

8/10 Good

Amrutha

Liked: Cleanliness, staff & service, property conditions & facilities
convenient and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Roslina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient and easy to get around. Helpful and friendly staff, breakfast was good too.
Stayed 2 nights in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rodica

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Lovely Stay

We enjoyed the location of this hotel and the service. The gentleman that worked in the breakfast area every morning was so helpful and kind. He also did many other things at the hotel as well. He always had a smile on his face and wanted to please. He is a great asset to your hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sriram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stay. Great location near tons of restaurants and walking distance from Bruges historic sites.
Stayed 1 night in Aug 2025

4/10 Poor

Adrian

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

What a shame ..

What a shame .. when we first arrived we was really impressed with the Acacia Hotel, however, during our time there, the luxury was diminished by the unfriendly attitude of two slightly older men on Reception, both of whom had a rude and stand offish attitude. The corridor outside our room smelt unpleasant, there was dirt and stained grout in the bathroom, a shockingly dirty bathroom bin (see photos), an unpleasant smell coming from the air conditioning unit in the room, a towel with a hole in it, yellow stains on one of the duvet covers, and when we flushed the toilet, water consistently spilled out all over the floor. One of the men on Reception left me standing at the bar for nearly 20 minutes and when I asked for his help, you would think I had asked him for a kidney! It's a shame that all the customer facing staff weren't as nice and as helpful as the member of staff at breakfast, who was great. In short, a grand piano looks great in the front of the hotel but it does nothing to hide bad attitudes or poor cleanliness.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gillian

Stayed 3 nights in Aug 2025