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Hyatt Place Buffalo/Amherst

3.0 star property

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Photo gallery for Hyatt Place Buffalo/Amherst

Free self-parking
Exterior
Exterior
Indoor pool
42-inch flat-screen TV with cable channels, TV, MP3 dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5020 Main Street, Buffalo, NY, 14226
  • Place, Daemen College
    ‪20 min walk‬
  • Place, Island Park
    ‪5 min drive‬
  • Place, Glen Falls
    ‪6 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪6 min drive‬

Room options

King Room with Sofa Bed

  • Sleeps 4

High Floor Two Queen Room with Sofa Bed

  • Sleeps 5

High Floor King Room with Sofa Bed

  • Sleeps 4

View all photos for Basic Room, 1 King Bed with Sofa bed

Desk, blackout curtains, soundproofing, iron/ironing board

Basic Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(100 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed

9.2 out of 10
Wonderful
(55 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed (High Floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed (High Floor)

8.8 out of 10
Excellent
(27 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

8.2 out of 10
Very good
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Two Queen Room with Sofa Bed

  • Sleeps 5

Accessible Two Queen Room with Tub and Sofa Bed

  • Sleeps 5

Accessible King Room with Roll-in Shower and Sofa Bed

  • Sleeps 4

Accessible One Bedroom Suite with Roll-In Shower Sofa Bed

  • Sleeps 4

One Bedroom King Suite with Sofa Bed

  • Sleeps 4

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About this property

Hyatt Place Buffalo/Amherst

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Hyatt Place Buffalo/Amherst gets high marks from our customers. During your stay, you'll be within walking distance of Daemen College. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the clean guestrooms
  • 5 minutes by car from University At Buffalo - North Campus and 6 minutes from Walden Galleria Mall
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Buffalo/Amherst offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. The business-friendly Hyatt Place Buffalo/Amherst also features coffee/tea in common area, laundry facilities, and express check-out. Free self parking is available.

This 3-star Buffalo hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Hyatt Place Buffalo/Amherst Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 772 out of 1123 reviews
Rating 8 - Good. 209 out of 1123 reviews
Rating 6 - Okay. 73 out of 1123 reviews
Rating 4 - Poor. 35 out of 1123 reviews
Rating 2 - Terrible. 34 out of 1123 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Burton F

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We would be gone from hotel for 9 and 10 hours come back and room still not made up. Dirty cups left for 2 days. Blanket for sofa bed had big holes in it
Stayed 3 nights in Nov 2025

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
NO Internet connection for the entire stay.
Stayed 1 night in Nov 2025

6/10 Okay

Maria

Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Sevan

Liked: Cleanliness, property conditions & facilities
Breakfast
Stayed 1 night in Nov 2025

8/10 Good

Marcos

Liked: Cleanliness, property conditions & facilities
The room was good, and the staff was friendly. Clean facility. My only complaint is about their restaurant. The food is terrible and overpriced.
Stayed 2 nights in Nov 2025

10/10 Excellent

Colten J

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, friendly staff, clean rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Suzanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and in close proximity to Himark Stadium for game day; Gallaria Mall for shopping and other fun areas to visit. Will definitely stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Starr, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room, staff is always great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Oleksii

Stayed 2 nights in Nov 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, and if you asked for something they were on it.
Stayed 1 night in Nov 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Started horribly - computer issue during check-in. Felt bad for the 2 young women at the desk as they did all they could but had serious issues with Hyatt support. Took well over an hour to check-in. They should have at least been given instructions for what to do in this type of case. There was no excuse for those ladies to go through what they did, nor for the customers that queued up trying to get their rooms also. BTW - I was the first in line when the issue occurred so the hour plus delay wasn't do to being queued... Everything else about the stay was good but that check-in experience was the worst I've ever dealt with - by far.
Stayed 1 night in Nov 2025

6/10 Okay

Mercy

Was ok
Stayed 1 night in Nov 2025

10/10 Excellent

Starqueatia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Shehnaz

Travelled with family
This is a pricey hotel and breakfast was subpar for hotel in this price range. Not enough room to sit during the busy time and food was not refilled fast enough either. Maid service also subpar. We were only there for two nights which means they only had to clean the room once, and that didn’t happen. I had specifically asked for it to be cleaned during the timeframe we would be out and they did not. They came to clean when we were changing so I asked them to come back in half hour (3:00) and they never came back. The evening front desk person was not that helpful and couldn’t have cared less. On the other hand, the front desk person in the mornings was amazing! She was empathetic and did adjust our bill for the inconvenience. I really appreciated that.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Stefan

Stayed 1 night in Nov 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious room (only issue is the bathroom door - too heavy, making it hard to open/ close). Customer service was great. Plenty of options at breakfast. And close to everything (shopping, Bills stadium).
Stayed 1 night in Nov 2025

10/10 Excellent

Riyad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Friendly stuff
Stayed 1 night in Oct 2025

6/10 Okay

Laura

Poor internet, could not connect. Staff was friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

cortney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Large room.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast would have been better if it was available until 11am - we got there at the end and it was void of most.
Stayed 1 night in Oct 2025

10/10 Excellent

Demet

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 2 nights in Oct 2025

4/10 Poor

Timothy

Stayed 1 night in Oct 2025