6/10 Okay
Karen
Travelled with group
9 Jun 2025
Disliked: Cleanliness, amenities
The staff at the Delevan were the best part of our stay. Everyone was friendly and helpful.
Things we didn't like were...... the lack of cleanliness...there was a bloody bandaid on the shower wall in our room.....another guest left a broken plastic hanger in the closet, clear for housekeeping to see.....some of the carpet tiles were replaced and never secured so they were just laid on the hallway floor loose.....the main door we entered and exited to the parking lock was locked and broken so our keys didn't work.....there was a rock there instead to keep it open. The walls are paper thin and it sounded like an elephant was in the room above us....the day before we left, we were locked out of our rooms and had to get new keys made....the Expedia website says they have free breakfast. They don't. When we asked about it, we were told, "that's a mistake on their website". They need to contact Expedia to change it because anyone booking through Expedia is expecting free breakfast.....the rooms were very average....our coffee maker didn't work. The rooms had a musty smell. Overall I'd say this hotel is a 3 star at best. I wouldn't stay again.
Karen
Stayed 3 nights in Jun 2025
