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Bsea Cancun Plaza Hotel

3.0 star property

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Photo gallery for Bsea Cancun Plaza Hotel

Private beach, white sand, sun-loungers, beach umbrellas
Property video
2 outdoor pools, pool umbrellas, pool loungers
Terrace/patio
Superior Suite, Ocean View (Master) | Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500
  • Place, El Rey Ruins
    ‪18 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪19 min walk‬
  • Place, Delfines Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Ocean View

7.0 out of 10
Good
(44 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View

8.4 out of 10
Very good
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite, Ocean View (Master)

Superior Suite, Ocean View (Master) | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Suite, Ocean View (Master)

7.8 out of 10
Good
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard With Sea View

  • 32 sq m
  • Sleeps 4

View all photos for Quadruple Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Suite Junior With Sea View

  • 36 sq m
  • Sleeps 4

View all photos for Family Suite -6 Guests- Master With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite -6 Guests- Master With Sea View

  • 42 sq m
  • Sleeps 6

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About this property

Bsea Cancun Plaza Hotel

Beach hotel with 2 outdoor pools and private beach
Spend the day on Bsea Cancun Plaza Hotel's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools.
Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 38-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes and complimentary toiletries. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at Bsea Cancun Plaza Hotel. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy ocean views while dining at Casa del Mar
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, supervised childcare and a concierge
  • On-site recreation includes a private beach
  • Just a 1-minute drive from Iberostar Cancun Golf Course and 11 minutes from Cancun Convention Center
  • Local-area shuttle service available for a fee
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Bsea Cancun Plaza Hotel for summer fun including 2 outdoor swimming pools and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Casa del Mar – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Casa del Mar – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa del Mar
  • Casa del Mar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 steps to reach entrance
  • Handrails in stairways (122 centimetre high)
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair-width doorways (165 centimetre wide)

More

  • 1 building
  • 5 floors
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Cleaning fee: MXN 40 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bsea Cancún Plaza
Bsea Cancún Plaza Cancun
Bsea Cancún Plaza Hotel
Bsea Cancún Plaza Hotel Cancun
Cancun Plaza
Bsea Cancún Plaza Hotel
Bsea Cancun Plaza Hotel Hotel
Bsea Cancun Plaza Hotel Cancun
Bsea Cancun Plaza Hotel Hotel Cancun

Bsea Cancun Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 335 out of 1007 reviews
Rating 8 - Good. 262 out of 1007 reviews
Rating 6 - Okay. 183 out of 1007 reviews
Rating 4 - Poor. 100 out of 1007 reviews
Rating 2 - Terrible. 127 out of 1007 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Josefina, Deltona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures online were a total lie very disappointing experience
Stayed 4 nights in Aug 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good service
Stayed 8 nights in Jul 2025

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities
easy access to the pool and beach.
Stayed 6 nights in Jul 2025

2/10 Terrible

Laiwah

Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures online are deceiving. Front desk service was not good. The beds are hard and small not for two people. No chair to sit in the room, floor wa dirty all the time i was there, microwave as so rusty inside and had electrical issue. No comforter on the bad, i was cold all the time. No phone to call the receptionist. You had to leave your id for towels which is not safe to do. If you lost a towel they charge you. The little cabanas in the pool area were bad shape. The ATM was not working. This was the worst place i have stayed and I was very dissatisfied. I left like i couldn't do anything because you will get in trouble. Customer should not feel this way while on vacation.
Stayed 4 nights in Aug 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Wey rude cleaning crew with the exception of Edith very nice lady
Stayed 6 nights in Jul 2025

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Jul 2025

6/10 Okay

Angela

Character hotel love the look but could hear alot of noise from rooms. Wish it had a gym. Glad it had a fridge.
Stayed 14 nights in Jul 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la estadía volvería si fuera posible y los voy a recomendar gracias
Stayed 3 nights in Jul 2025

8/10 Good

Vi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking!
Stayed 5 nights in Jul 2025

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
this was a great little stopover place. Pool and area was great. Room was a bit difficult to get to as had to climb tiny stairs up to the room.
Stayed 1 night in Jul 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, my only problem was the first day I got there I went to eat at the restaurant on site and for some reason that day they only accepted cash. So when I got my change in return I was short changed. I asked to speak to the manager but according to the server there was no manager on site.
Stayed 5 nights in Jun 2025

10/10 Excellent

Bibiana Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very friendly
Stayed 5 nights in Jul 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a great experience, very budget-friendly, and offers excellent amenities for the price.
Stayed 5 nights in Jun 2025

4/10 Poor

PAUL

Liked: Cleanliness
Disliked: Staff & service
There’s no mus
Stayed 2 nights in Jul 2025

8/10 Good

Rosa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
El hotel tiene Muy bonitas vista hacia el mar y la piscina, tienen area de acceso A la playa . El restaurante que tienen ayi mismo está bueno y muy amables el personal . Lo único que notamos es que no dejan estar sentados ni el la orilla de la alberca con bebidas . Hay mucho transporte siempre accesible pasando enfrente, el hotel esta a 20 mnts de playa delfines y puedes caminar hacia esa area . O tomar un camioncito, todo esta cerca de ayi el mall , los antros y los mercados para comprar souvenirs o comer .
Stayed 4 nights in Jul 2025

10/10 Excellent

Kereny, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I keep coming back every year. I like the location and to be able to admire the sunrise from the hotel beach. The ocean views from balcony are my favorite. And Dolores the front desk she is always very nice with excelent costumer service!
They protect the turtles eggs!!
Stayed 1 night in Jul 2025

6/10 Okay

Carlos, Springfield

Travelled with family
Disliked: Property conditions & facilities
Esta bien ubicado y la piscina está bonita pero el restaurante no acepta tarjeta cuando fui piden un depósito como si fuera un carro es el primer hotel q yo lo hago , después me quedé e. Otro y todo normal fue mucho más rápido El check in, bsea debe actualizar su servicio es todo
Stayed 2 nights in Jul 2025

4/10 Poor

Blanca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all what is in the description very outdated. Unsafe areas and the smell of gas in one of the buildings, no smoke detectors. Had to request clean towels at the entrance of the condo Not a hotel or resort. Nothing close by it’s affordable but nothing like the description.
Stayed 5 nights in Jun 2025

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities
TODO EXCELENTE YA VAN 3 AÑOS QUE ME HOSPEDO AHI Y NUEVAMENTE QUE REGRESE ME HOSPEDARE CON USTEDES
Stayed 6 nights in Jul 2025

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This the second time I go to this hotel for the same reason love the view the area the service the food in the in-house restaurant
Stayed 5 nights in Jul 2025

2/10 Terrible

Maribel

Disliked: Amenities
Not very friendly staff. You cannot have your own music at the pool, you cannot drink by the pool or have a beer in a can container or a plastic container while you were in the pool very strict rules. Staff do not make you feel welcome at all.
Stayed 1 night in Jul 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service
El hotel me pareció cómodo, bien ubicado cercano al áeropuerto y el muchacho de recepción sumamente amable y claro con las instrucciones. La habitación estaba muy limpia y bonita, como las fotos. Carece de enchufes para conectar aparatos.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeffrey, Bradenton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the 3 pools two of them are connected but separated by a small wall so should be considered one. Hair on shower wall. Can’t get towels past 3pm and was told that it is not their problem at that point. Hot upon arrival. Poor shower pressure. Pool, bar, and restaurant close at 9. Pool was cloudy last day there. Flickering light so made it hard to sleep. No tv upstairs and tiny screen downstairs in main area. Their internet was down so couldn’t pay for breakfast without finding and atm that would take visa. Overall, extremely unimpressed.
PVC pipe table
Mirrors had black spots. Windows looking into both bathroom and in front of sink are visible from outside and have no blinds.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The hotel is old, it’s need lots of maintenance. When you reserve on the website, the picture of the hotel and the rooms are completely different. They need to update the pictures on the website.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ahira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They left my room open and the hotel is full of cockroaches
Stayed 1 night in Jul 2025