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Bsea Cancun Plaza Hotel

3.0 star property

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Superior Suite, Ocean View (Master) | Minibar, in-room safe, laptop workspace, blackout curtains
Food court
Superior Suite, Ocean View (Master) | Living room | 38-inch flat-screen TV with cable channels, TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Place, El Rey Ruins
    ‪18 min walk‬
  • Place, Delfines Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Room, Ocean View

7.2 out of 10
Good
(55 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View

7.6 out of 10
Good
(9 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite, Ocean View (Master)

Superior Suite, Ocean View (Master) | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Suite, Ocean View (Master)

8.0 out of 10
Very good
(15 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Room, Ocean View

A hotel with a large pool, beach access, and ocean views.

Standard Room, Ocean View

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard With Sea View

  • 32 sq m
  • Sleeps 4

View all photos for Quadruple Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Suite Junior With Sea View

  • 36 sq m
  • Sleeps 4

View all photos for Family Suite -6 Guests- Master With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite -6 Guests- Master With Sea View

  • 42 sq m
  • Sleeps 6

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About this property

Bsea Cancun Plaza Hotel

Spend the day on Bsea Cancun Plaza Hotel's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools.
Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 38-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes and complimentary toiletries. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at Bsea Cancun Plaza Hotel. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy ocean views while dining at Casa del Mar
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, supervised childcare and a concierge
  • On-site recreation includes a private beach
  • Just a 1-minute drive from Iberostar Cancun Golf Course and 11 minutes from Cancun Convention Center
  • Local-area shuttle service available for a fee
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Bsea Cancun Plaza Hotel for summer fun including 2 outdoor swimming pools and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Casa del Mar – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Casa del Mar – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa del Mar
  • Casa del Mar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-width doorways (165 centimetre wide)

More

  • 1 building
  • 5 floors
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bsea Cancun Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • Cleaning fee: MXN 40 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-007-007643/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bsea Cancún Plaza
Bsea Cancún Plaza Cancun
Bsea Cancún Plaza Hotel
Bsea Cancún Plaza Hotel Cancun
Cancun Plaza
Bsea Cancún Plaza Hotel
Bsea Cancun Plaza Hotel Hotel
Bsea Cancun Plaza Hotel Cancun
Bsea Cancun Plaza Hotel Hotel Cancun

Bsea Cancun Plaza Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 360 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 189 out of 1000 reviews
Rating 4 - Poor. 98 out of 1000 reviews
Rating 2 - Terrible. 113 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Gerhard

Stayed 1 night in Jan 2026

2/10 Terrible

kaleigha daniel, edmonton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I expected the room to be a lot nicer like the pictures show online, The building looks nothing like the photos. The rooms are rusty and gross, We had house keeping walk in the door while we were changing without knocking. And everyone at the restaurant by the pool will change the bill everytime you eat to be more expensive that it’s supposed to be. My husband and I left early and do not recommended.
Stayed 7 nights in Jan 2026

8/10 Good

Misgana, Calgary

Travelled with partner
Liked: Cleanliness, amenities
The staff was amazing!! We wish they provided breakfast or lunch that will be better !! Or drinks
Stayed 5 nights in Jan 2026

10/10 Excellent

Jeanne Therese

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Affordable,Room was okay, Clean and tidy, old building ,currently under renovation on some part. they clean the room everyday.It just that on our last day, The air conditioning were dripping with water and the floor was soaking wet. Good thing, staffs were there to clean it.They were friendly and approachable. The hotel have an amazing view of the beach.Easily accessible go there.They have massage area just go up to the restaurant.Can book also some tours but its a third party there office is inside the hotel.
Stayed 3 nights in Jan 2026

8/10 Good

Eloisa

Liked: Cleanliness
It have a good location.
Stayed 2 nights in Jan 2026

10/10 Excellent

jose iban Arroyo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grate place i took excellent pictures at night on the playa with the moon 🌙
Stayed 3 nights in Jan 2026

10/10 Excellent

Gustavo

Stayed 6 nights in Jan 2026

4/10 Poor

Hiroshi

Travelled with family
Disliked: Amenities, property conditions & facilities
This Hotel's facility, amenity is very poor. Hot water doesn't come out from shower, we took shower with cold water, also no Hair dryer, no tissue, no coffee maker, Door lock sometime doesn't work, Bathroom doorknob is too close to wall, I smashed my finger, evator is always out of service. Also it passed more than 2 weeks from check out, but I still don't get refund. even reception staff checked our room when check out and he said ok. Only one good thing is reception staff is nice and kindly. He tried help us. If there is no staff like him, this is one star Hotel. Highly recommend to use other Hotel .
Bathroom doorknob is too close to wall
Stayed 7 nights in Dec 2025

10/10 Excellent

Eli

Liked: Cleanliness, amenities
nice
Stayed 4 nights in Jan 2026

8/10 Good

Kassandra

Liked: Cleanliness
Clean room and polite staff
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Love this hotel will come back
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Stayed 6 nights in Nov 2025

6/10 Okay

irina

Stayed 2 nights in Jan 2026

8/10 Good

irina

Travelled with family
Liked: Cleanliness, amenities
It is OK, but I do not think I will be back.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Liked it
Stayed 14 nights in Dec 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. We had a balcony with a view of the beach and pool. House keeping was prompt. The facility is secure. There is a restaurant on site overlooking the ocean. It is on the bus route so you have affordable access to all of Cancun. There are several other restaurants within walking distance.
Stayed 8 nights in Jan 2026

4/10 Poor

Jessica

I’ll start off with the bad. First night I was greeted by cockroaches in my room, there is only one restaurant and it’s overpriced for what they serve, No complementary water, the excursion packages were outrageous , I though we would get a better deal booking through the hotel and ended up paying $200 usd more then booking myself online ,the hotel didn’t reply to my shuttle questions so I had to book a private shuttle from the airport and the showers are cold. On the plus side I liked the old architecture of the hotel, the beach is right beside the pool, they let us lounge around the pool after checkout to wait for my shuttle. I definitely wouldn’t book again but it was ok for four days.
Stayed 4 nights in Jan 2026

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

2/10 Terrible

Carmen Vazquez

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They have cockroaches in their room. Don’t go there it’s nasty and dirty nothing compared to the pictures you see on line
Stayed 7 nights in Dec 2025

10/10 Excellent

Richa

Stayed 5 nights in Dec 2025

8/10 Good

Elisabeth

Stayed 8 nights in Dec 2025

6/10 Okay

Guillermo

Travelled with family
El lugar esta en un estado decente para su precio en general todo muy bien lo recomiendo
Stayed 2 nights in Dec 2025

4/10 Poor

Kaddour

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Big thank to Gustavo and kudos to Francisco and Sanjay for really making this place going. We where checked in by young Gustavo who is a student, He is extremely competent and got the art of hospitality in his blood. We would have not stayed if not for his welcoming and handling all issues in a professional manner. Other than that, this hotel needs a real transformation beyond a face lift. Great location but no amenities, one restaurant only not that great and almost nothing except for AXXO convenience store close by. My advice to the hotel owners is to drop at least two stars changing it to one or two star apartment hotel only. Very misleading title.
Stayed 5 nights in Dec 2025

10/10 Excellent

Christine Angel

Stayed 3 nights in Dec 2025

10/10 Excellent

franklin

nice and good experience
Stayed 4 nights in Nov 2025

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