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4.2 out of 5

"Great hotel. Very comfortable. Gorgeous sea view. Good value for money. " More

By a verified traveller on Sat 11 Aug 2018

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Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€92* Per night/room 23 May - 24 May

Junior Suite (2adults + 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double Room, Balcony, Sea view (2 Adults + 1 Child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Universal Hotel Castell Royal, you're just a quick walk from Playa de Canyamel. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Playa de Canyamel and 13 minutes on foot from Cuevas de Artà
  • Airport shuttle service available for a fee

Universal Hotel Castell Royal ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Universal Hotel Castell Royal

Everyone (4) Couples (1) Family (1)
5 out of 5

Fantastic location

Great hotel. Very comfortable. Gorgeous sea view. Good value for money.

Posted by , from london on 11 Aug 2018

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Comment from Hotel Management

17 Aug 2018 by Universal Hotel Castell Royal's Team

Good morning, Thank you very much for your good rate! We are happy to see that you ejoyed your stay and that you specially enjoyed the see view that we can see on the pictures. We hope to welcome you back very soon to our hotel.

3 out of 5
Sehr freundliches, hilfsbereites und zuvorkommendes Personal. Zimmerreinigung absolute Spitze. Essen guter Durschnitt mit einigen Highlights und einigen Sachen die qualitativ Luft nach Oben haben. Quantitativ ein sehr breites Angebot. Und ja es stimmt Strandtücher, Liegen am Pool und Zimmersafe werden extra in Rechnung gestellt. Was gar nicht geht und uns, wenn es nicht verbessert wird von einer erneuten Buchung abhalten wird, ist die völlig übertriebene Härte der Matratzen. Ich kann mir nicht vorstellen wie man in.einem solchen.ansonsten Top Haus zu der Entscheidung kommen kann so etwas an zu schaffen. Meine Frau und ich haben keine Nacht durch schlafen können. Wir wachten mit Schmerzen jede Nacht auf. Die Lage des Hotels ist Hervorragend.

Posted by on 23 Jun 2021

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4 out of 5

Posted by on 1 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by Angel del Rio

Thanks for the feedback. Best regards and see you soon.

4 out of 5

Posted by on 6 Aug 2019

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Comment from Hotel Management

10 Aug 2019 by Angel del Rio

Thanks for the review, Best regards from Canyamel and see you soon!

5 out of 5
It was very well organized in all parts and no wishes left definatly come back soon !!

Posted by on 18 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by Angel del Rio

Thanks for the review, see you soon!

4 out of 5

Hotel très accueillant proche de la plage Problème

Très bon accueil personnel très professionnel gentil serviable

Posted by on 2 Sep 2018

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Comment from Hotel Management

14 Sep 2018 by Universal Hotel Castell Royal's Team

Bonjour, Merci beaucoup pour votre commentaire! Nous sommes heureux que vous ayez apprécié votre séjour et en particulier l'attention apportée. C'est avec plaisir que nous transmettons le message à notre personnel! Nous espérons vous accueillir très prochainement dans notre hôtel.

About the Universal Hotel Castell Royal

Location Calle Costa i Llobera, Capdepera, Mallorca 7589

Renovations + Closures

The property is closed between 20 October and 03 May.

All-inclusive Details

All-inclusive room rates at Universal Hotel Castell Royal are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Universal Hotel Castell Royal are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and an arcade/games room are also featured at the business-friendly Universal Hotel Castell Royal. A complete renovation of Universal Hotel Castell Royal was completed in May 2019.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • Conference rooms
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Universal Hotel Castell Royal offers 126 accommodations with a hairdryer and free toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Deep-soaking bath
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Bathtub
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Universal Hotel Castell Royal has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products. Contactless check-in is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Renewable energy source - solar
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per person (one-way)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Universal Hotel Castell Royal Capdepera
  • Universal Hotel Castell Royal
  • Universal Castell Royal Capdepera
  • Universal Castell Royal
  • Universal Castell Royal
  • Universal Hotel Castell Royal Hotel
  • Universal Hotel Castell Royal Capdepera
  • Universal Hotel Castell Royal Hotel Capdepera

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.