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Hotel Imperial Casablanca

4.0 star property

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Photo gallery for Hotel Imperial Casablanca

Indoor pool
Exterior
Sauna, steam room, Turkish bath/hammam, body treatments, mud baths
Lobby
Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Casablanca, 20110
  • Central Market of Casablanca
    ‪8 min walk‬
  • Port of Casablanca
    ‪2 min drive‬
  • Hassan II Mosque
    ‪4 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪34 min drive‬

Room options

View all photos for Suite (Imperial)

Suite (Imperial) | Living area | Plasma TV

Suite (Imperial)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Single Room, 1 Bedroom

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Campanile Casablanca Centre Ville

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (459)
The price is €41
for 1 room
includes taxes & fees
15 Jun - 16 Jun
Hotel Campanile Casablanca Centre Ville

About this property

Hotel Imperial Casablanca

Luxury hotel connected to a shopping centre in Casablanca with a full-service spa
This hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Hotel Imperial Casablanca offers 105 accommodations with a safe and designer toiletries. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include body wraps, body scrubs, detox wraps and body treatments. The spa is equipped with a mud bath, a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Imperial Casablanca. During your stay, you'll be connected to a shopping centre and just a quick walk from Central Market of Casablanca. Free WiFi in public areas, free valet parking and a full-service spa are available.
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy Mediterranean cuisine while dining at Le Marius
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to detox wraps, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 15-minute walk of Central Market of Casablanca and Ecole Assimil-Formation
  • Airport and local-area shuttle service available for a fee
Hotel Imperial Casablanca offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A library, a terrace, and multilingual staff are also featured at the luxury Hotel Imperial Casablanca. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Casablanca hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Le Marius – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MAD 100 for adults and MAD 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Marius

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1935
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MAD 380 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 100 for adults and from MAD 100 for children
  • Airport shuttle fee: MAD 400 per vehicle (one way)
  • Rollaway bed fee: MAD 380 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Hotel Imperial Casablanca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Imperial
Hotel Casablanca Imperial
Hotel Imperial Casablanca
Imperial Casablanca
Imperial Casablanca Hotel
Imperial Hotel Casablanca
Imperial Casablanca Casablanca
Hotel Imperial Casablanca Hotel
Hotel Imperial Casablanca Casablanca
Hotel Imperial Casablanca Hotel Casablanca

Hotel Imperial Casablanca Reviews

Reviews

6.6
Rating 10 - Excellent. 104 out of 622 reviews
Rating 8 - Good. 212 out of 622 reviews
Rating 6 - Okay. 134 out of 622 reviews
Rating 4 - Poor. 87 out of 622 reviews
Rating 2 - Terrible. 85 out of 622 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gamaleddine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience. When we first entered the room, there was a bad smell until we opened the window. The bathroom door does not have a lock. Furthermore, there is visible moisture on the wall, there were no towels and the toilet was a little loose! bad service. Not recommended at all!!!!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Trevor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Poor in every respect. The room was dirty (especially the bathroom). The swimming pool was inoperative throughout our stay. The Wi-Fi was inoperative in all the rooms. It was always going to be repaired "tomorrow". The room key card failed on multiple occasions necessitating constant visits to reception and much waiting for the card to be re-set. There was never an apology. One member of staff was extremely aggressive and rude. Certainly a property to avoid.
Stayed 4 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Worst Hotel Experience

There were no indication that we had to pay an extra fee per night that we ended up paying. Towels that were supposed to be in the room came the next night. The room looks bigger in the advertisement than when you enter it. It was dirty as well. There was another attempt at trying to charge another fee but had to be reminded that it was paid the first night. Worst hotel experience I've ever had.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brandon M

Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t recommend dealing with them

Stayed 3 nights in Jan 2025

4/10 Poor

Volker

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room missing towels and paper. They offered to change my room but I was to tired and they never came to replenish the paper or towels. In the shower was an opened soap container which might indicate that the bathroom was not properly cleaned.
Stayed 1 night in Jan 2025

8/10 Good

Verdali

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

Igor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DISASTER

I spend over 100 nights a year in hotels worldwide, this is probably the worst I have been to. Forget the 4 stars (maybe 20 years ago). Breakfast is unpresentable, the room absolutely dirty, the reception useless. I payed 3 nights and escaped after 2. I was promised a new room twice. They were renovating the floor (which is not a fault unless you let guests leaving in the rooms and occupy the corridors). look at the pics I took and avoid this hotel. Ah: the gym opens at 10:00 and closes at 6:00. If you are a business traveller, forget about it.
corridor couch
suite bathroom
suite bathroom
in front of my room's door
Stayed 3 nights in Oct 2024

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cheikh

Stayed 6 nights in Nov 2024

4/10 Poor

AZIZ

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Amina

Stayed 2 nights in Nov 2024

2/10 Terrible

Maxime

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à fuir!!!! Aucun confort, l’ambiance froide, les murs insalubres, rien ne va dans ce hôtel, quand on a demandé à ce qu’on nous change de chambre il se foutaient de nous, on était obligé de passer les deux jours dans cette chambre horrible. Cet hôtel ne mérite même pas une étoile, c’est une vraie arnaque je vous le déconseille fortement.
Stayed 2 nights in Nov 2024

6/10 Okay

Falilou

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was flood.Staff did taker well . Never again what they say its différent how they trait the customer.Im very unhappy to stay there
Stayed 7 nights in Nov 2024

4/10 Poor

Alex

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't recommend to someone... The shower was broken, TV not working, no hairdryer, no towel, very noisy at night, which you can not sleep 😴
Stayed 2 nights in Nov 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! Good value for money and comfy beds
Stayed 1 night in Oct 2024

2/10 Terrible

Monica, Naples

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dirty, staff not friendly. Arrived at the hotel late afternoon and room was not ready, needed to wait for towels for more than an hour. Shower was broken. Cockcrach at the restaurant during breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful
Stayed 6 nights in Oct 2024

6/10 Okay

Andrzej

Stayed 2 nights in Sep 2024

6/10 Okay

Kamal

Disliked: Property conditions & facilities, room comfort

Room has no towels

There was not a single towel in my room, they changed my room instead of sending me towels, the second room had no towels either, only on the third day they sent a towel that was in a bad shape.by the way I heard other guests complain about the same problem at the front desk.
Stayed 3 nights in Oct 2024

4/10 Poor

claudia, ansonia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is advertised as 4 stars and on their website it says "luxury hotel". Nothing luxurious about this hotel. Run down, dirty, carpets were stained, our room had no towels and we had to hunt the reception people to get 3 towels for 2 people ( 2 medium, one small) 2 days after check-in. The pillows were small and uncomfortable, not to mention the pillow cases looked dirty. Thanks God we travelled with our own bedding set. The furniture outdated, the door for the bathroom was off track and my husband fixed it and the shelves inside the closet had so much dust on them. The reception people just not cared and seemed annoyed by us or the other guests. None asked if they can help us with the luggages upstairs.I hope management sees this review and maybe takes a quick walk to Radisson hotel 2 minutes down the street to see what means to be in the hospitality business. It's like a difference from sky to earth. From accomodation to cleaness to restaurant /food & service. This hotel will not even qualify for 2 stars per US standards.
Stayed 2 nights in Sep 2024

4/10 Poor

Adeyinka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On balance, well below average. Never again.
Stayed 7 nights in Sep 2024

2/10 Terrible

sanu

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with the aspect that the hotis being advertised being 4 stars which i think is not right. The room we had the shower head was broken, the tissue holder broken, cracks in the bathroom and walls, nothing much to do around the area you have to travel out of casablanca to enjoy your time, the spa has a pool but no shower available which is ridiculous. Theres not much to do in the area its best to stay in agadir or marrakech.
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were great, the hotel is fairly worn down and I think it might just look dirty because of that.
Stayed 9 nights in Sep 2024

2/10 Terrible

Hannah Damilola

Disliked: Cleanliness, staff & service, amenities
They ask you to pay city taxes numerous times on your stay even though it has already been paid on your invoice, staff stole my Dior perfume. Keep all your valuable items with you at all times.
Stayed 4 nights in Sep 2024