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Helena Hotel

3.0 star property

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Photo gallery for Helena Hotel

Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace
Standard Triple Room | Individually decorated, individually furnished, desk, laptop workspace
Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace
Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace
Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Sali Helidonaki 14, Old Town, Chania, Greece, 73131
  • Place, Old Venetian Harbor
    ‪2 min walk‬
  • Place, Maritime Museum of Crete
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪7 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Sea View

Superior Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace

Superior Double Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Individually decorated, individually furnished, desk, laptop workspace

Double Room, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Sea View

Individually decorated, individually furnished, desk, laptop workspace

Single Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sea view
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

Front of property
Centro Storico
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
4.7 out of 5, Exceptional, 39 reviews
The price is €67
includes taxes & fees
14 Jan - 15 Jan
Centro Storico

About this property

Helena Hotel

Hotel with free parking, steps from Old Venetian Harbor
Express check-out, tour/ticket assistance and a TV in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and multilingual staff assistance.
Helena Hotel offers 7 accommodations with espresso makers and coffee/tea makers. This individually decorated and furnished accommodation includes desks. LCD televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Chania hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at Helena Hotel, you're just a quick walk from Old Venetian Harbor. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, multilingual staff and a communal living room
  • Steps from Old Venetian Harbor and 13 minutes on foot from Nea Chora Beach
Helena Hotel offers its guests multilingual staff, tour/ticket assistance, and express check-out. WiFi is free in public spaces. Helena Hotel also features a front desk safe and a communal living room. Self parking is free.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Communal living room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 20-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Helena Hotel Chania
Helena Chania
Helena Hotel Hotel
Helena Hotel Chania
Helena Hotel Hotel Chania

Helena Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 73 reviews
Rating 8 - Good. 24 out of 73 reviews
Rating 6 - Okay. 1 out of 73 reviews
Rating 4 - Poor. 1 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view of the sea and the Venetian Port from my room was excellent. The location in the old town is convenient and charming, as is the hotel itself. My only caveat about the Helena is its lack of an elevator - it's a rare hotel in the old town that has one. The same is true in the old towns in other Cretan cities. If mobility is an issue request a room on a lower floor. If you have a car parking is a beast, but that's true of everywhere in Chania, especially the old town. That's just one of the very few downsides to Chania and it's a small price to pay for what one gets in return for the charm of the place and this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, great view. Will be back.
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Travelled with partner
Liked: Amenities
Lovely staff and cute little hotel right in the middle of the old town. In a very picturesque walk way. It’s a little dated and has very tiny rooms with even tinier bathrooms with a little personal shower. Not ideal for two. If you have a large suitcase good luck finding space for it
Stayed 2 nights in Sep 2025

10/10 Excellent

Selena Di

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely amazing! George gave us great recommendations and was always ready to help us out. The hotel location is perfect, situated in Old Town Chania, walkable at night, clean room, and very safe. Thank you so much George we will definitely be back Selena and Jonathan
Stayed 4 nights in Sep 2025

10/10 Excellent

HARSHWARDHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, close to everything, very nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
George is amazing and gave great recommendations
Stayed 5 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Judy

Travelled with family
Liked: Amenities
George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport. He made the time in Chania very enjoyable
Stayed 2 nights in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tetyana

Stayed 5 nights in Mar 2025

10/10 Excellent

Clare, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Stayed 5 nights in Aug 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Stayed 4 nights in Sep 2023

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

VINCENT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Stayed 3 nights in Apr 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Stayed 4 nights in Sep 2022

10/10 Excellent

Marc-Antoine

Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location The owners are very kind and helpful.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Stayed 3 nights in Apr 2019

10/10 Excellent

Naheem, Wakefield U.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my wife stayed at Helena Hotel during our visit to Chania. It was a great hotel which had a perfect location with everything within walking distance. Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful. Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us. I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel. Thank you for your kindness and assistant.
Stayed 2 nights in Oct 2018