Holiday Inn Express Suites Charleston by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Suites Charleston by IHG

Free daily continental breakfast
1 bedroom, desk, laptop workspace, iron/ironing board
Terrace/patio
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
95 Rhl Blvd, Charleston, WV, 25309
  • Southridge Center
    ‪15 min walk‬
  • Charleston Coliseum & Convention Center
    ‪9 min drive‬
  • Charleston Town Center
    ‪10 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪13 min drive‬

Room options

Suite, 1 King Bed, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Suites Charleston by IHG

Hotel in Charleston with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express Suites Charleston by IHG offers 84 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Suites Charleston by IHG. During your stay, you're just a quick walk from Little Creek Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include convenience store, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Little Creek Park and 12 minutes on foot from Memorial Ice Arena
  • Cats and dogs welcome for a fee
Holiday Inn Express Suites Charleston by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Holiday Inn Express Suites Charleston by IHG also features barbecue grills, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 37.10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 37.10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Charleston
Holiday Inn Express Suites Hotel Charleston
Holiday Inn Express Suites Charleston Hotel

Holiday Inn Express Suites Charleston by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 150 out of 373 reviews
Rating 8 - Good. 88 out of 373 reviews
Rating 6 - Okay. 53 out of 373 reviews
Rating 4 - Poor. 45 out of 373 reviews
Rating 2 - Terrible. 37 out of 373 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vickie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was nice the front desk was extremely nice and I appreciate the extra time in the pool after all little kids were in their rooms and she let me go in for a few minutes to relax without all the screaming. It was much appreciated.
Stayed 1 night in Mar 2025

10/10 Excellent

rebecca

Stayed 1 night in Mar 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Katie

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
When we checked in, we were told the type of room that we asked for was given to someone else and we were left with a single king size bed for 4 people. All rooms in the hotel were taken. We were offered a full refund, which is why the customer service was given a high stars but them not saving our reservation is insane. Derek, the man who was working, did his best to make it nice for us by giving trying to give us the blankets and pillows we needed (which they ran out of!) and we made the best of what we were given, but it shouldn’t have been that way. I paid ahead to have this reservation. I will not make reservations through Expedia again or Holiday Inn.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daryl at the front desk was so nice when we checled in. Very welcoming.
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, little upset the pool was closed.
Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Kids coming out of the pool had the whole lobby floor covered in water, all weekend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about my stay. The staff was really kind
Stayed 1 night in Mar 2025

8/10 Good

Lynn

Stayed 1 night in Mar 2025

2/10 Terrible

Etola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

There was a bathing suit left in the bathroom, stuff on the walls and the ceilings
Stayed 1 night in Mar 2025

4/10 Poor

Renee

Liked: Cleanliness, staff & service, property conditions & facilities

Cold shower

Positives:friendly staff, slept well. Things to work on: room didn’t have towels or toilet paper. Had to ask for it. Shower had handicap limits on hot water so was not able to take a shower as the water was cold. Had to wash my hair in the sink.
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa, Glen Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort

Okay!

We booked a room with two beds. The key card would not unlock our door. The receptionist was very nice and got a new room for us. However, it was one bed and not two. The bathroom still had someones hair in the shower so it was not the cleanest.
Stayed 1 night in Mar 2025

2/10 Terrible

Derrick

Don’t use Hotels.com

I had to find a different hotel as there was a disconnect
Stayed 2 nights in Mar 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible policy and no reaching out

They tried to charge my card before arriving and it was declined so they cancelled our reservation without even calling. We were forced to a different hotel and had to pay over double the price for 2 nights
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Billie Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They were renovating, but not too much of a problem. It snowed and the parking lot was not cleared. Ice machines were not working other than the first floor. You could hear everything going on in the hallway or around you, so not great for privacy. But the staff were all pleasant the the breakfast was really good.
Stayed 3 nights in Jan 2025

6/10 Okay

Kristal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Dont go swimming!

Overall the hotel was okay, the room was clean. The staff is friendly, and the breakfast was good. My only complaint was the pool area- alot of mold all over the walls, ceiling, and chairs- along with a visivle ring of dirt aroud the pool, it was very disappointing as the was the inly reason we stayed there. Wont ever stay here again!
Stayed 1 night in Jan 2025

6/10 Okay

Heather

Stayed 2 nights in Jan 2025

10/10 Excellent

LoriAnn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under a snow state of emergency the staff was amazing. They should get a raise!
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2025