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Homewood Suites by Hilton Charlotte Ballantyne, NC

3.0 star property

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Photo gallery for Homewood Suites by Hilton Charlotte Ballantyne, NC

Reception
Lobby lounge
Outdoor pool
Microwave, coffee/tea maker, cookware/dishes/utensils
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
12030 Copper Way, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪19 min walk‬
  • Quail Hollow Club
    ‪11 min drive‬
  • Carowinds Theme Park
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for King Suite, Studio

In-room safe, desk, laptop workspace, iron/ironing board

King Suite, Studio

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

40-inch LED TV with cable channels, TV

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

40-inch LED TV with cable channels, TV

Suite, 2 Queen Beds

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

40-inch LED TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Homewood Suites by Hilton Charlotte Ballantyne, NC

Hotel in Charlotte with free breakfast and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a business centre, dry cleaning and laundry facilities.
Homewood Suites by Hilton Charlotte Ballantyne, NC offers 117 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Charlotte Ballantyne, NC. During your stay, you'll be within walking distance of The Amp Ballantyne. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Quail Hollow Club and 13 minutes from SouthPark Mall
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Charlotte Ballantyne, NC offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A free area shuttle within 3 miles is available. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Homewood Suites by Hilton Charlotte Ballantyne, NC. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM.
A complimentary food shopping service is offered and room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Ballantyne
Homewood Suites Hilton Ballantyne
Homewood Suites Hilton Ballantyne Hotel
Homewood Suites Hilton Ballantyne Hotel Charlotte Area NC
Homewood Suites Hilton Charlotte Ballantyne Area NC
Homewood Suites Hilton Charlotte Ballantyne NC Hotel
Homewood Suites Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne Area NC
Homewood Suites by Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne, NC Hotel
Homewood Suites by Hilton Charlotte Ballantyne, NC Charlotte

Homewood Suites by Hilton Charlotte Ballantyne, NC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 823 reviews
Rating 8 - Good. 146 out of 823 reviews
Rating 6 - Okay. 39 out of 823 reviews
Rating 4 - Poor. 25 out of 823 reviews
Rating 2 - Terrible. 31 out of 823 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the spacious suites offered and the ability to cook. Management (Dax) at the hotel was did not represent the Hilton Brand with his lack of concern regarding the broken car window that occurred on the property. There were several vandalized cars(smashed windows). Essentially his attitude was it wasn't his responsibility. Either Dax need additional training or removed as a Manager and believe me I don't want anyone to lose their job but his lack of not even providing a resolution to ensure guests are comfortable to return this property wasn't non-existent. It's my understanding that this type of vandalism has occurred on this property before. The guest who was standing outside with me stated that this was the 2nd time this has happened to him on this very property.
Stayed 1 night in Mar 2025

10/10 Excellent

Ivana

Stayed 2 nights in Mar 2025

10/10 Excellent

Felicia

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed was terrible, breakfast was horrible. They don’t disclose they charge an additional pet fee of $75 on top of the room fee they sneak it in on incidental hold
Stayed 1 night in Feb 2025

4/10 Poor

Jacqueline

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I liked the location, close to many stores. I didn’t like, that we found a hoodie on tv stand from previous guests. Beds were creaking badly, thought they were going to fall apart. Pillows were almost flat. Shower head was leaking between tubing and the thread causing the bathroom floor to get soaked. The bathtub spout was loose, thought it was going to fall off. Booked for 4 and was provided 3 towels.
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 3 nights in Feb 2025

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Just excelent!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were great young lady (Brittany) was superb friendly and willing to help.
Stayed 4 nights in Jan 2025

10/10 Excellent

sherry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was modern I loved the decor , staff were efficient and welcoming. I would definitely come again and highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property multiple times and will again when we are in the area. Great location. Staff was friendly and great. Definitely would recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about this property
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Leonard, Ocoee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet property. When I checked in the room was not ready which bothered me a bit. However, the staff offered me a complimentary bottle of wine for my trouble which helped ease the pain ;). Overall I had a great stay and would come back if ever in the area again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eugene

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. No complaints. Change nothing. Room was full size, clean, comfortable. Breakfast buffet was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Stayed 1 night in Nov 2024

10/10 Excellent

Dedriane, Greer

Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Absolute best room ever for my wheelchair and Hoyer lift!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, would stay again
Stayed 1 night in Dec 2024

8/10 Good

Miya

Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near main roads and restaurants. Easy parking. Everyone was friendly. Clean rooms with kitchenettes, good for families or extended stays. Will be back.
Stayed 3 nights in Nov 2024

8/10 Good

Kenesha

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 6 nights in Nov 2024

4/10 Poor

Harold

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

carlton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024