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Homewood Suites by Hilton Charlotte Ballantyne, NC

3.0 star property

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Photo gallery for Homewood Suites by Hilton Charlotte Ballantyne, NC

Restaurant
Microwave, coffee/tea maker, cookware/dishes/utensils
Reception
Outdoor pool
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Kitchen
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
12030 Copper Way, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪19 min walk‬
  • Place, Quail Hollow Club
    ‪10 min drive‬
  • Place, Carowinds Theme Park
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for King Suite, Studio

In-room safe, desk, laptop workspace, iron/ironing board

King Suite, Studio

9.2 out of 10
Wonderful
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

40-inch LED TV with cable channels, TV

Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

40-inch LED TV with cable channels, TV

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

40-inch LED TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,005 reviews
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includes taxes & fees
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About this property

Homewood Suites by Hilton Charlotte Ballantyne, NC

Hotel in Charlotte with free breakfast and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a business centre, dry cleaning and laundry facilities.
Homewood Suites by Hilton Charlotte Ballantyne, NC offers 117 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Charlotte Ballantyne, NC. During your stay, you'll be within walking distance of The Amp Ballantyne. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from The Amp Ballantyne and 13 minutes from SouthPark Mall
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Charlotte Ballantyne, NC offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A free area shuttle within 3 miles is available. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Homewood Suites by Hilton Charlotte Ballantyne, NC. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM.
A complimentary food shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Ballantyne
Homewood Suites Hilton Ballantyne
Homewood Suites Hilton Ballantyne Hotel
Homewood Suites Hilton Ballantyne Hotel Charlotte Area NC
Homewood Suites Hilton Charlotte Ballantyne Area NC
Homewood Suites Hilton Charlotte Ballantyne NC Hotel
Homewood Suites Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne Area NC
Homewood Suites by Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne, NC Hotel
Homewood Suites by Hilton Charlotte Ballantyne, NC Charlotte

Reviews

Homewood Suites by Hilton Charlotte Ballantyne, NC Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 639 out of 898 reviews
Rating 8 - Good. 154 out of 898 reviews
Rating 6 - Okay. 45 out of 898 reviews
Rating 4 - Poor. 26 out of 898 reviews
Rating 2 - Terrible. 34 out of 898 reviews

Reviews

10/10 Excellent

Miriam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms space employees were great and kind very helpful
Stayed 2 nights in Aug 2025

6/10 Okay

Dawn, ROANOKE

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I absolutely loved the location many restaurants in a 3 minute walk. Staff was great as well. The only bad part was the room. We booked a suite to give us plenty of space but there were food stains on the ottoman and the drawers on the tv stand were broken scratched up and crooked.
Stayed 3 nights in Aug 2025

6/10 Okay

Katie

Travelled with family and small children
Disliked: Staff & service
We arrived very late & they're nothing like not being able to sleep until your alarm - Housekeeping knocked early which is unacceptable at any hotel chain. When I brought the kids to get breakfast at 10:30, not only was the traffic flow through the buffet area crazy congested it was not stocked. No fruit or yogurt and a line deep for waffles. This was also our second property try and I'm not a fan of the mattress that looks to be standard for the chain. I think this is our last time at a Homewood.
Stayed 1 night in Aug 2025

2/10 Terrible

Maria

Stayed 2 nights in Aug 2025

10/10 Excellent

Lorie, Palos Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size and cleanliness of the rooms. Location was perfect.
Stayed 10 nights in Jul 2025

8/10 Good

Anil

Stayed 2 nights in Aug 2025

8/10 Good

Niasha

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Paige

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room smelled like dead rat& mildew coming from air conditioning unit. When I called the front desk they said they couldn’t switch our rooms because we were in a suite and none were available that they could only send someone to spray something. The basketball court had wasps that they needed to be sprayed for and no room service ever came to our room. The trash can in the suite is very small and never emptied.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and comfortable

Great location and well-maintained hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
The room was so nice! We loved the spaciousness and the bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

10/10 Excellent

Kandice

Travelled with family
Liked: Amenities
We were very pleased with the room set up and amenities. The pool temperature was perfect and a great area
Stayed 1 night in Jul 2025

10/10 Excellent

Roslyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice housekeepers
Stayed 3 nights in Jul 2025

10/10 Excellent

Sameer

Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
It was a good stay. Had what we needed.
Stayed 6 nights in Jul 2025

10/10 Excellent

william

Stayed 3 nights in Jul 2025

10/10 Excellent

Lawrence

Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Stayed 2 nights in Jun 2025

6/10 Okay

wayne

Liked: Staff & service
Disliked: Property conditions & facilities
Drains in the room, hardly drained. Homewood suites used to be our favorite place to stay with the family, but it’s starting to fall down the list now.
Stayed 4 nights in Jun 2025

10/10 Excellent

Vivian, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive!
Stayed 3 nights in Jun 2025

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service, room comfort
Hotel itself was OK, but be very careful with parking. My truck and another Ram truck got broken into. Driver side rear windows were smashed. No security cameras to catch act and we were both parked under lights.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025