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Homewood Suites by Hilton Charlotte Ballantyne, NC

3.0 star property

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Photo gallery for Homewood Suites by Hilton Charlotte Ballantyne, NC

Lobby
Lobby lounge
BBQ/picnic Area
Restaurant
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12030 Copper Way, Charlotte, NC, 28277
  • Place, Ballantyne's Backyard
    ‪13 min walk‬
  • Place, The Amp Ballantyne
    ‪19 min walk‬
  • Place, Reclining Bulls Statue
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for King Suite, Studio

In-room safe, desk, laptop workspace, iron/ironing board

King Suite, Studio

9.2 out of 10
Wonderful
(32 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

40-inch LED TV with cable channels, TV

Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

40-inch LED TV with cable channels, TV

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Accessible, Non Smoking

40-inch LED TV with cable channels, TV

Suite, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

2Queen Mobilty/Hearing Access Tub Studio Nosm

  • Sleeps 6
  • Free Wi-Fi

Mobility Hearing Access Two Queen Suite with Tub

  • Sleeps 6
  • Free Wi-Fi

Mobility Hearing Access King Studio with tub

  • Sleeps 4
  • Free Wi-Fi

Mobility Hearing Access King Studio with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

Mobility Hearing Access King Suite with Roll in Shower

  • Sleeps 4
  • Free Wi-Fi

1 King Mobilty/Hearing Access Tub Suite Nosmk

  • Sleeps 4
  • Free Wi-Fi

Studio with 2 Queen Beds-Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

One Bedroom Suite with 2 Queen Beds-Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

One-Bedroom King Suite-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

King Studio-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

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About this property

Homewood Suites by Hilton Charlotte Ballantyne, NC

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a business centre, dry cleaning and laundry facilities.
Homewood Suites by Hilton Charlotte Ballantyne, NC offers 117 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Charlotte Ballantyne, NC. During your stay, you'll be within walking distance of The Amp Ballantyne. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Quail Hollow Club and 13 minutes from SouthPark Mall
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Charlotte Ballantyne, NC offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A free area shuttle within 3 miles is available. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Homewood Suites by Hilton Charlotte Ballantyne, NC. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM.
A complimentary food shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Ballantyne
Homewood Suites Hilton Ballantyne
Homewood Suites Hilton Ballantyne Hotel
Homewood Suites Hilton Ballantyne Hotel Charlotte Area NC
Homewood Suites Hilton Charlotte Ballantyne Area NC
Homewood Suites Hilton Charlotte Ballantyne NC Hotel
Homewood Suites Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne Area NC
Homewood Suites by Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne, NC Hotel
Homewood Suites by Hilton Charlotte Ballantyne, NC Charlotte

Homewood Suites by Hilton Charlotte Ballantyne, NC Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 949 reviews
Rating 8 - Good. 156 out of 949 reviews
Rating 6 - Okay. 47 out of 949 reviews
Rating 4 - Poor. 26 out of 949 reviews
Rating 2 - Terrible. 36 out of 949 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious. Staff was friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms
Stayed 1 night in Oct 2025

6/10 Okay

Jyotishka, Fayetteville

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, amenities
I stayed here twice very recently, December 15-16 and January 16-17, and the second booking was made through Orbitz, and my ratings reflect the overall impression from these two stays. The primary reason to choose this hotel was that it's close to CLT airport as well as other shops we like (Trader Joe's, Amelies' bakery, etc.), and it is pet friendly (with a 75 dollars extra fee.) However, my experience on Dec 15 and Jan 16 were very different. Though I made sure that I booked the same type of room (King/Studio) on both the occasions, the size/layout and the quality of the two rooms were vastly different. The room that we were given the second time were smaller, without the clear separation of bed and couch like the first time, and the bathroom door wouldn't stay shut. We did let the front desk know, but I guess once they assign you a room, it's too late to change. Everything else were good: breakfast is standard, location is good, no noise, rooms are clean, etc. Anyway, my overall impression is that the location works very well for us and the actual lived experience depends on what room we end up getting. It's also a bit expensive, to be completely fair.
Stayed 1 night in Jan 2026

10/10 Excellent

BARRY

Liked: Cleanliness, amenities, property conditions & facilities
Friendly employees, good service, clean room, convenient location
Stayed 2 nights in Jan 2026

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was overall pretty good. My wife though found the bed linens a bit itchy.
Stayed 4 nights in Dec 2025

10/10 Excellent

Synthia, McGaheysville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, and the young lady at the front desk was very professional yet cheerry, courteous, helpful, and polite despiseall that she had to do.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 3 nights in Dec 2025

10/10 Excellent

Peggy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable! Good breakfast and loved having the additional space for our family.
Stayed 1 night in Dec 2025

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was fine, except the young lady at check-in, the staff was very nice. The pet fee was finally changed from $125 down to $76. I'm not happy tat i wasn't informed about the pet fee up-front ggre
Stayed 3 nights in Dec 2025

10/10 Excellent

BARRY

Liked: Cleanliness, amenities, property conditions & facilities
Room and grounds very clean, as usual. Sfaff always very friendly. Very convenient location
Stayed 2 nights in Dec 2025

10/10 Excellent

Eric

Stayed 3 nights in Dec 2025

10/10 Excellent

sherris

Liked: Cleanliness, staff & service, amenities
Everything from front desk to food to the room and location.
Stayed 1 night in Dec 2025

10/10 Excellent

Seba

Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca, SAN ANTONIO

Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean
Stayed 1 night in Nov 2025

10/10 Excellent

Casey

Stayed 1 night in Nov 2025

10/10 Excellent

Jaclyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Will stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Blake

Stayed 1 night in Nov 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service
Yes!
Stayed 1 night in Nov 2025

10/10 Excellent

BARRY

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room very clean and comfortable. The staff, as always, was amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good. Great staff.
Stayed 3 nights in Nov 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Ok hotel. Ok breakfast. Ok area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tamica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was absolutely amazing. Lots of shopping centers and restaurants in the area very nice and quiet location I will most definitely be back.
Stayed 1 night in Nov 2025