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DoubleTree by Hilton Hotel Chattanooga Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Chattanooga Downtown

Lobby
Exterior
Seasonal outdoor pool
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
407 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪6 min walk‬
  • University of Tennessee at Chattanooga
    ‪12 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪16 min drive‬

Room options

View all photos for Suite, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Down duvets, in-room safe, desk, blackout curtains

Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

DoubleTree by Hilton Hotel Chattanooga Downtown

Hotel with free local shuttle, a short walk to Tennessee Aquarium
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
DoubleTree by Hilton Hotel Chattanooga Downtown offers 186 accommodations with MP3 docking stations and a safe. Beds feature down duvets. 49-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Chattanooga Downtown. During your stay, you're just a quick walk from Tennessee Aquarium. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 15-minute walk of Tennessee Aquarium and University of Tennessee at Chattanooga
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Chattanooga Downtown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 15738 square feet (1462 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Chattanooga Downtown also features concierge services, dry cleaning/laundry services, and a corner/local shop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Chattanooga hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.
DoubleTree by Hilton Hotel Chattanooga Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Secured, uncovered parking on site (USD 25 per night)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; USD 18 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 11 meeting rooms
  • 15,738 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 for adults and from USD 7.95 for children
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 12 April and close on 01 October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chattanooga DoubleTree
DoubleTree Chattanooga
DoubleTree Hilton Chattanooga
DoubleTree Hilton Hotel Chattanooga
Hilton DoubleTree Chattanooga
DoubleTree Hilton Chattanooga Hotel

DoubleTree by Hilton Hotel Chattanooga Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1002 reviews
Rating 8 - Good. 229 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a nice and delicious dinner at the hotel restaurant The Grove. We had the crab cake and salmon, each dinner came with 2 sides and mouth watering little biscuits. The waitress was very nice and gave us time to look around and decide on what our choices would be. When we ordered our delicious meals arrived promptly. We had a jacuzzi room and the jacuzzi was gigantic, so nice to sore muscles. Our experience was fantastic and we will definitely be back.
Stayed 1 night in Feb 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the restaurant and bar closed early for some reason
Stayed 1 night in Feb 2025

8/10 Good

Janet

Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stayed 2 nights in Dec 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice. Only complaint, the water was not very hot for our showers in the am.
Stayed 1 night in Feb 2025

10/10 Excellent

Merri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Beautiful and Immaculate full service hotel. My King Suite was awesome and the restaurant ON SITE was superb.
Stayed 1 night in Jan 2025

8/10 Good

christopher

Stayed 1 night in Jan 2025

8/10 Good

Johana

Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. All employees were kind, courteous and friendly. Great condition
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Stayed 1 night in Dec 2024

6/10 Okay

Manuel

Travelled with partner
Liked: Amenities, property conditions & facilities
Good place to relax, romantic dinner. Very clean and elegant. They need to work on the food availability for dinner , many items on menu not available. Service waiters a bit slow / tad lost.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Missing battery in tv remote was quickly remedied. Shower drain was clogged with hair and wouldn’t drain until i unclogged it and long hairs stuck to side of shower. Was just my son and I so definitely not ours. Indicated the shower had not been cleaned
Stayed 1 night in Dec 2024

10/10 Excellent

Jeannine

Nice and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel stay i’ve ever had!
Stayed 2 nights in Dec 2024

2/10 Terrible

Raghunath

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Double tree in downtown Chatanooga was the worst hotel experience,ever, as this hotel was not well cleaned, carpetting, beds, and rooms smelled of cig smoke, and had non functional thermostats. Most upsetting was Gunner at the front desk, who was very rude and unprofessional with his attitude, starting from our enquiry of water bottles, and he himself suggested full refund, compelling us to look for options, based on above described room issues. He suggested to find options bc we told him this hotel and room mgmt was very unsatisfactory. Once we were on the phone to find nearby options, he refused to refund and waive fees(which he 1st said he would.) Then I asked to speak to his mgr and he said he would refund without penalty but takes 3-5 business days. I have a card with mgr mnber and will call to discuss how inconvenient and embarassing this has been, to find a clean room with working temperature, but also get a hassle, delay, and chaos out of this. Never had this expereince with any other hotel or double tree. Customer Service helped me to find option in another nearby Doubletree, Hamilton Place. This branch is clean, friendly, and the actual expected hilton experience for loyal customers. I want to be refunded with no fees for the downtown DThotel, ans reimbursed for the delay of 2 hours and our inconvenience travelling from Florida. I will definitely write negative reviews if this issue is not refunded fully and reimbused for our inconvenience and hassles today,
Stayed 1 night in Dec 2024

2/10 Terrible

F

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Debricka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and Clean
Stayed 1 night in Dec 2024