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Hyatt House Chicago West Loop

3.5 star property

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Photo gallery for Hyatt House Chicago West Loop

City view from property
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Pool
  • Laundry
  • Gym

Explore the area

View in a map
105 N MAY STREET, Chicago, IL, 60607
  • United Center
    ‪2 min drive‬
  • Chicago Riverwalk
    ‪3 min drive‬
  • Michigan Avenue
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(15 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (High Floor)

7.6 out of 10
Good
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds (High Floor)

Fridge, coffee/tea maker

Studio, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(15 reviews)
  • 34 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

City view

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Kitchenette (2 Queenbed & 1 Sofabed)

Fridge, coffee/tea maker

Studio, Multiple Beds, Kitchenette (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(23 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Kitchenette

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(34 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(43 reviews)
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room (Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt House Chicago West Loop

Hotel with free breakfast, near United Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt House Chicago West Loop offers 260 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt House Chicago West Loop. During your stay, you're just a quick walk from Union Park. You'll find features such as free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 2-minute drive from United Center and a few minutes from Millennium Park
  • Pets welcome for a fee (restrictions apply)
Hyatt House Chicago West Loop offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A terrace, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt House Chicago West Loop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
On-site venue – bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 68 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 68 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
Property Registration Number 60607
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop CHICAGO
CHICAGO Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop
Hyatt House Chicago West Loop CHICAGO
Hyatt House Hotel
Hyatt House
Hyatt House Chicago West Loop
Hyatt House Chicago West Loop Hotel
Hyatt House Chicago West Loop Chicago
Hyatt House Chicago West Loop Hotel Chicago

Hyatt House Chicago West Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 667 out of 1025 reviews
Rating 8 - Good. 189 out of 1025 reviews
Rating 6 - Okay. 78 out of 1025 reviews
Rating 4 - Poor. 46 out of 1025 reviews
Rating 2 - Terrible. 45 out of 1025 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place for a family in the West Loop! The rooms are very large (especially for Chicago). Easy walk to the trains and lots of restaurants nearby. Bonus? The pool was great for the kiddos to get a little swimming in. The breakfast in the morning was perfect - enough yummy options for everyone. We will definitely stay again!
Stayed 2 nights in May 2025

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Stayed 2 nights in May 2025

10/10 Excellent

Mes

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very calm area and very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff.
Stayed 2 nights in May 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kristina

Stayed 2 nights in Feb 2025

8/10 Good

Madalyn

Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice Hotel but not was we’re used too

They stay was good.Nice quiet location staff semi friendly but seems unbothered. The breakfast could have been better. The only downfall was we thought we were able to park in garage but it’s so small maybe 10 cars can fit. We registered to park but couldn’t, had to park in another garage a block away. While checking out I made sure to ask attendant to double check our parking and to remove it because we didn’t get a chance to park in the garage. While getting on the road to go back home I received and invoice for parking and a transaction on my bank account. I called customer service and she advised I will receive refund in 7-10 business days. I specifically asked if she would send a confirmation and she assured she would. I have made it home 8 hours later and still no confirmation. I will wait to see if my money is refunded in about 7 days and call again. Wasn’t the worst experience but I probably wouldn’t stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean and comfortable
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Online check-in didn't work, no parking, it looks like renovations are underway, it's loud, and room furnishings look cheap. The only good thing is the location.
Stayed 1 night in May 2025

4/10 Poor

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Amenities
Yes
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

8/10 Good

Ruby, Springfield

Liked: Cleanliness
It was closer to the event we were attending.
Stayed 3 nights in Mar 2025

2/10 Terrible

Florence

Travelled with partner
Disliked: Cleanliness, amenities
The room looked ok at first until we open the refrigerator and foul smell and spoiled food found. We had a wedding event to go to right away, so i just re moved all the food and took them to the front desk to dispose of. The hotel was informed but since we had an event to go to, we did not have time to go thru the rest of the room until late in the evening. I was looking for glasses for my water, noticed the diswasher unit just practically unattached when i tried to open the door....which was a surprise (i did inform the hotel as well). Glasses did not look throughly cleaned. Because of the above, i was paying a little more attention when i use the shower, which i notice black molds on the shower curtain! I am extremely disappointed of the room and told to reach out to get a refund for the stay. I hope Expedia will help me to get the compensation. Please contact Roberto Madera AGM regarding to this matter. Thank you! Sincerely, Florence
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy room and friendly staff. Super convenient to restaurants, live music and shopping. Very walkable area.
Stayed 1 night in May 2025

6/10 Okay

Becky

Hotel parking only has 20 spaces for a 14 floor hotel! Plan your parking elsewhere in advance. You'll enter at ground level where the homeless like to hang out and have to take an elevator to the 3rd floor for the lobby/front desk to check in.
Stayed 1 night in May 2025

8/10 Good

Ned

Liked: Cleanliness, staff & service, property conditions & facilities
Worked great for our travel plans.
Stayed 4 nights in May 2025

10/10 Excellent

Arieal

Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 4 nights in Apr 2025

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall a great place, minus the parking situation
Stayed 1 night in Apr 2025

10/10 Excellent

Karen, Airmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I have never seen such service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in West Loop

Perfect place to stay if you need to stay in this area. We stayed here for a concert at Bottom Lounge. Easy walking distance to venue andany food options. Amazing front desk staff.
Stayed 2 nights in Apr 2025

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Maid service once every 4 days…. REALLY? That might be acceptable for a third rate property on the other side of town, but you guys are really cutting the wrong corners!
Stayed 3 nights in Apr 2025