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MainStay Suites Oak Brook Terrace-Chicago

2.5 star property

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Photo gallery for MainStay Suites Oak Brook Terrace-Chicago

Lobby
Suite, 2 Queen Beds, Non Smoking (Efficiency) | Desk, iron/ironing board, rollaway beds, free WiFi
Business centre
Fitness facility
Suite, 2 Queen Beds, Non Smoking (Efficiency) | Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1S666 Midwest Road, Building B, Villa Park, IL, 60181
  • Place, Oakbrook Center Mall
    ‪18 min walk‬
  • Place, Drury Lane Theater
    ‪3 min drive‬
  • Place, Yorktown Shopping Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Efficiency)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Efficiency)

Suite, 2 Queen Beds, Non Smoking (Efficiency) | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (Efficiency)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Staybridge Suites Chicago-Oakbrook Terrace by IHG
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,004 reviews
The price is €96
includes taxes & fees
1 Mar - 2 Mar
Staybridge Suites Chicago-Oakbrook Terrace by IHG

About this property

MainStay Suites Oak Brook Terrace-Chicago

Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site. Weekly housekeeping is available.
MainStay Suites Oak Brook Terrace-Chicago offers 60 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Kitchenettes offer fridges, microwaves and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Oak Brook Terrace-Chicago. During your stay, you'll be within walking distance of Oakbrook Center Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a business centre, meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Oakbrook Center Mall and a few minutes from Drury Lane Theater
Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly MainStay Suites Oak Brook Terrace-Chicago. Self parking is free.

This Art Deco Villa Park hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Art Deco architecture
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

1S666 Midwest Rd Oakbrook Terrace
MainStay Suites Oak Brook Terrace Chicago
MainStay Suites Oak Brook Terrace-Chicago Hotel
MainStay Suites Oak Brook Terrace-Chicago Villa Park
MainStay Suites Oak Brook Terrace-Chicago Hotel Villa Park

MainStay Suites Oak Brook Terrace-Chicago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 311 reviews
Rating 8 - Good. 64 out of 311 reviews
Rating 6 - Okay. 31 out of 311 reviews
Rating 4 - Poor. 17 out of 311 reviews
Rating 2 - Terrible. 24 out of 311 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Markita

Stayed 1 night in Nov 2025

8/10 Good

SABRINA

Liked: Cleanliness, staff & service, amenities
The crack in the window
Stayed 2 nights in Oct 2025

10/10 Excellent

Russell

Stayed 2 nights in Oct 2025

2/10 Terrible

Darla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner here is the absolute worst. He treats his staff and paying customers. Like raw sewage. I would never return to this place.And I don't suggest you go here unless of course you enjoy.Spending money and being treated like garbage
Stayed 4 nights in Sep 2025

2/10 Terrible

Darla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The way you are treated as a paying customer in this place is the absolute worst.They have one staff member by the name of deborah, who is amazing, but everyone else is pure trash.The owner is the absolute worst run from this place
Stayed 2 nights in Oct 2025

8/10 Good

Lanyea

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but would have preferred some Turkey bacon
Stayed 1 night in Oct 2025

10/10 Excellent

coreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean, the bed was so comfortable. I wish I stood an extra day. The breakfast in the morning was terrific. Everything was hot and ready to go including the coffee. I would definitely stay again.
Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Very disappointed with my stay here. We’re not given the room we booked when we arrived. Were downgraded without explanation. When we went in the room, the counters were not wiped (had crumbs and coffee splatter on them). The entire hotel smelled like stale cigarettes. It was disgusting.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ta'Misha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the MainStay Hotel was truly enjoyable! The staff was welcoming, professional, and went out of their way to make sure I felt comfortable. The room was clean, cozy, and well-maintained, with all the little touches that made it feel like home. I also appreciated how peaceful and quiet the atmosphere was—perfect for relaxing after a long day. The location was convenient, and the breakfast was a nice bonus. Overall, it was a wonderful experience, and I would absolutely stay here again!
Stayed 2 nights in Oct 2025

6/10 Okay

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was decent. Sausage, waffles (you can make) some days bacon, oatmeal and other continental breakfast items.
Stayed 3 nights in Oct 2025

6/10 Okay

Fatema

Stayed 2 nights in Oct 2025

8/10 Good

Nada

Stayed 2 nights in Oct 2025

8/10 Good

Xianhong

Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly and helpful staff
Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Disliked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Mary

Disliked: Property conditions & facilities
We did not have the housekeeping staff clean our room and provide us with clean linens for our entire stay. We needed to ask for towels and the emptying of our waste baskets.
Stayed 7 nights in Sep 2025

8/10 Good

James

Stayed 1 night in Oct 2025

4/10 Poor

Cheryl

Disliked: Cleanliness, property conditions & facilities
Unfortunately, I did not feel safe during my visit. There were a lot of issues definitely loitering near the entrances and appears to be inadequate security. It’s very strange considering the area is very nice ( Oak Brook) .The hotel is pretty much vacant, and It is under construction, the loitering was not construction workers. Shortly, after checking in, I encountered an individual in the stairwell who had an open suitcase filled with items that still had store tags on them. The person made several trips from his car to the entrance & did NOT have a room key - waited for me before entering, he mentioned that he knew I just checked in & asked about the floor I stayed on. As A solo traveler, I packed up & LEFT the property. I did not go to the front desk, I chose safety first and left the hotel and stayed elsewhere. This encounter was not good. I notified the property when I returned home, I requested a refund- I was told sorry not our policy & because I didn’t report it to the front desk. Again safety first. Don’t stay here.
Stayed 1 night in Sep 2025

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service, room comfort
Our room was not super clean. You could see dirt and grime in the corners of the room and the bathroom was worse. The duvet covers on the beds definitely need tended to and washed, but pillows and sheets appeared clean.
Stayed 2 nights in Oct 2025

4/10 Poor

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Edita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Emily

Business traveller
Stayed 1 night in Sep 2025

10/10 Excellent

Artit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in process was very simple and accurate! They had a wheelchair that my mom could use because our room was the furthest from the only working elevator. Our room was on the 2nd floor. It was clean and comfortable. The bathroom was nice and updated! However, there was no ice bucket. Minor inconvenience.
Stayed 1 night in Sep 2025

2/10 Terrible

Luis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I cannot believe my kids had to sleep here

My husband and kids were in town attending a funeral. The good reviews were NOT accurate. The ONLY good thing about this hotel was the sweet and helpful lady at the front counter who tried to help my husband and kids find a halfway decent room. Unfortunately, she was not successful. The room was dark and dingy. It was WAY too small to cram two queen beds in. The bathroom did not look like it was cleaned. The shower was stained. There were pubic hairs in the shower door track. The AC didn’t regulate at a comfortable temperature. It kept turning off. The tv would lose connection. The beds did not seem to have clean sheets. There were many strands of hair in one of the beds!! My husband and kids were so tired from traveling all day and did not want to sleep there. My daughter cried because she wanted to leave. They put towels on the pillows because they didn’t trust the cleanliness of the sheets, especially after seeing the hairs. They were all up before 6 am, and couldn’t wait to get out of there. I felt helpless because it was a non refundable room. It was NOT worth $180.
Shower was dirty and stained
Hairs were on the bed
Pubic hair in shower door track. My husband tried to rinse the entire shower to see if it would help, but of course it did not.
Stayed 1 night in Sep 2025

8/10 Good

Stefanie

Stayed 3 nights in Aug 2025

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