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Quality Inn & Suites Columbus West - Hilliard

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn & Suites Columbus West - Hilliard

Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior
Free daily on-the-go breakfast
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2340 Westbelt Dr, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪1 min drive‬
  • Place, Greater Columbus Convention Center
    ‪9 min drive‬
  • Place, Ohio State University
    ‪12 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Exterior

Suite, 1 King Bed, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Exterior

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(26 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

Quality Inn & Suites Columbus West - Hilliard

Hotel in Columbus with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Quality Inn & Suites Columbus West - Hilliard offers 51 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn & Suites Columbus West - Hilliard, you'll be close to Hollywood Casino. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 11 minutes by car from Greater Columbus Convention Center and 11 minutes from Ohio State University
Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is available daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Columbus West - Hilliard. Self parking is free.

This Columbus hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Columbus
Quality Inn Columbus
Days Inn & Suites Worthington Hotel Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel
Quality Inn And Suites North/Polaris Columbus, Ohio
Quality Inn & Suites Columbus West - Hilliard Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel Columbus

Quality Inn & Suites Columbus West - Hilliard Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 180 out of 530 reviews
Rating 8 - Good. 187 out of 530 reviews
Rating 6 - Okay. 80 out of 530 reviews
Rating 4 - Poor. 47 out of 530 reviews
Rating 2 - Terrible. 36 out of 530 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hailie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a very nice experience.
Stayed 2 nights in Sep 2025

8/10 Good

Grace Efua

Stayed 3 nights in Sep 2025

6/10 Okay

Dennis

Travelled with family
Disliked: Property conditions & facilities

Unfortunately, not a place we would stay again.

Room was in poor repair. There was a hole in the bathroom door, the toilet paper holder was broken off. There was a drawer missing from the dresser and there was no chair at the desk. Staff brought a chair but seemed indifferent about the other problems.
Stayed 1 night in Sep 2025

6/10 Okay

Foster

Liked: Cleanliness, staff & service
Had a non disclosed $100 incidental fee and the tolite paper holder was broken on check in had to inform staff to hopefully prefent holding of the fee we only chose this over other properties as there was no fee listed on this one
Stayed 1 night in Sep 2025

6/10 Okay

C

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Goood place to stay with free breakfast!
Stayed 1 night in Sep 2025

8/10 Good

Heather H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were comfortable and clean, reasonably priced, would stay here again
Stayed 1 night in Jun 2025

4/10 Poor

Betty, windermere

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Emina

Stayed 2 nights in Aug 2025

6/10 Okay

Justin

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities

Meh Quality Inn

Beds and bedding were new and updated but the bathroom was falling apart. Missing tile, chunks out of the tub, and the door was SO sticky that me, a 225lb pretty strong man thought I was stuck inside until I really put my shoulder into it to pop it open.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Stayed 3 nights in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Liked: Property conditions & facilities
I liked bed comfort.
Stayed 2 nights in Aug 2025

10/10 Excellent

Islande

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean
Stayed 1 night in Aug 2025

2/10 Terrible

Linda

Disliked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Donna

Liked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Mike

Stayed 2 nights in Jul 2025

4/10 Poor

cody

Business traveller
Disliked: Cleanliness

Eww

Room was dirty and theyvwalked in on us
Stayed 1 night in Jul 2025

2/10 Terrible

Nathaniel

Stayed 1 night in Jul 2025

4/10 Poor

Nathaniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were not clean, obvious blood/mold stains were present. Ceiling in bathroom was peeling/literally falling off. Multiple brown liquid stains on walls, hotel room doors did not close all the way even when locked/latched.
Stayed 2 nights in Jul 2025

4/10 Poor

Christina

Stayed 2 nights in Jun 2025

10/10 Excellent

Taylor

Liked: Staff & service, amenities
The room was great, the room could have been a little cleaner but nothing serious to worry about. The staff was very friendly and helpful 🙂
Stayed 1 night in Jul 2025

10/10 Excellent

Marques

Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Janet

Travelled with partner
Liked: Staff & service, amenities
Was in an industrial area
Stayed 1 night in Jun 2025