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Quality Inn & Suites Columbus West - Hilliard

2.5 star property

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Photo gallery for Quality Inn & Suites Columbus West - Hilliard

Lobby
Exterior
Free daily on-the-go breakfast
Exterior
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2340 Westbelt Dr, Columbus, OH, 43228
  • Place, Anthony Thomas Chocolates
    ‪2 min drive‬
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, The Mall at Tuttle Crossing
    ‪5 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Exterior

Suite, 1 King Bed, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Exterior

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(27 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, each with green bedding and wooden headboards. There is a nightstand with a lamp and a telephone between the beds.

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

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About this property

Quality Inn & Suites Columbus West - Hilliard

Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Quality Inn & Suites Columbus West - Hilliard offers 51 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn & Suites Columbus West - Hilliard, you'll be close to Spindler Dog Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 11 minutes by car from Greater Columbus Convention Center and 11 minutes from Ohio State University
Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is available daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Columbus West - Hilliard. Self parking is free.

This Columbus hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Columbus

Quality Inn Columbus

Days Inn & Suites Worthington Hotel Columbus

Quality Inn & Suites Columbus West - Hilliard Hotel

Quality Inn And Suites North/Polaris Columbus, Ohio

Quality Inn & Suites Columbus West - Hilliard Columbus

Quality Inn & Suites Columbus West - Hilliard Hotel Columbus

Quality Inn & Suites Columbus West - Hilliard Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 187 out of 556 reviews
Rating 8 - Good. 194 out of 556 reviews
Rating 6 - Okay. 87 out of 556 reviews
Rating 4 - Poor. 50 out of 556 reviews
Rating 2 - Terrible. 38 out of 556 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Kasey

Disliked: Cleanliness, property conditions & facilities
Room was just kinda gross. Stains on towels. That kinda stuff.
Stayed 4 nights in Feb 2026

6/10 Okay

Luther, Calmar

Travelled with family
We have stayed multiple times before, close to our family and grandkids. This visit was below par. I was told before traveling that we would have a ground floor room. One in the party was using a walker and mobility challenged. With the elevator that workout okay. A request was made in the morning after our first night's stay to tighten a very loose toilet seat and to bring in a desk chair for the workstation in the room. Neither happened. The next day I took out my multi tool and fixed the loose toilet seat in less than a minute. No chair through the 3 nights. On the second day the waffle mix was drained out. We asked to have it refilled but got a blank look and nada. Later in the morning some else came and refilled it but we were done. The property is well located and quiet. The bed was great!!! This ice machine was not working. The vending machine was empty. There had been a major snowfall a week before but most of the parking spaces still had half a foot of snow in them. There was a car parked blocking part of the space in front of the main entry from Thursday evening when we checked in, until Sunday morning when we checked out and it was gone. We will not be staying here again.
Stayed 3 nights in Feb 2026

6/10 Okay

Samantha

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Eric

Stayed 2 nights in Jan 2026

10/10 Excellent

Kathleen

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

6/10 Okay

Daryle, Harker Heights

Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was bagels, cereal, waffles and juice. It's clean and free. Definitely like that The Waffle House is in the next parking lot. Room was clesn and comfortable. 10/10.
Stayed 1 night in Dec 2025

4/10 Poor

Riley

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heater in my room was broken and it was very cold at night. Was not fixed after the first night so had to sleep with my jacket on since it was so cold.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room convenient and safe location
Stayed 3 nights in Nov 2025

10/10 Excellent

Phil

Stayed 1 night in Oct 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities
The room was horrible the dresser was missing drawers the wifi barley worked the walls was missing paint it smelled....also they said room came with a couch and there was no couch overall i wiuld nevwr go there again
Stayed 1 night in Nov 2025

2/10 Terrible

Bridget, Evanston

Stayed 1 night in Oct 2025

6/10 Okay

Katrina

Travelled with family
Liked: Staff & service
Disliked: Amenities
Curtains would not close all the way and bright lights from the trucking depot across the street were shining thru the window all night. Fan in bathroom was extremely loud.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

6/10 Okay

Eric

Disliked: Property conditions & facilities
The security deposit might be more than you pay for the room, which is odd.
Stayed 1 night in Oct 2025

4/10 Poor

Carol

Liked: Cleanliness, room comfort
Fake eggs. Sausage not cooked well and not hot
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Travelled with partner
Liked: Staff & service, amenities
Staff was nice & friendly. Room was clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
We loved it!!
Stayed 1 night in Sep 2025

10/10 Excellent

Nora

Stayed 1 night in Sep 2025

4/10 Poor

Stephen Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

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