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Prime Plaza Hotel Sanur - Bali

4.0 star property
VIP Access

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Photo gallery for Prime Plaza Hotel Sanur - Bali

Outdoor pool, pool loungers
Creator video
Lobby
2 bars/lounges, poolside bar
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

Map
Jl. Hang Tuah, No. 46, Sanur, Denpasar, Bali, 80228
  • Sanur Port
    ‪7 min walk‬
  • Sanur Beach
    ‪15 min walk‬
  • Sanur Night Market
    ‪16 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Courtyard Pool Access Room

Courtyard Pool Access Room | Minibar, in-room safe, desk, free WiFi

Courtyard Pool Access Room

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Pool Access

Room, Pool Access | Minibar, in-room safe, desk, free WiFi

Room, Pool Access

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Room, Pool View

Room, Pool View | Minibar, in-room safe, desk, free WiFi

Room, Pool View

8.4 out of 10
Very good
(12 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Room

Premier Room | Minibar, in-room safe, desk, free WiFi

Premier Room

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Premier Room, Balcony (No Children)

Premier Room, Balcony (No Children) | Minibar, in-room safe, desk, free WiFi

Premier Room, Balcony (No Children)

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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Grand Palace Hotel Sanur - Bali

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4.6 out of 5, Wonderful, (607)
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About this property

Prime Plaza Hotel Sanur - Bali

Family-friendly resort connected to the convention centre in Denpasar with 2 restaurants
This smoke-free resort features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Prime Plaza Hotel Sanur - Bali offers 329 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms.
Our customers tell us that they can't get enough of the pool at Prime Plaza Hotel Sanur - Bali. During your stay, you'll be connected to the convention centre and just a quick walk from Sanur Marina. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • Just a 4-minute drive from Sanur Beach and 14 minutes from Kuta Beach
  • Free local-area shuttle service
Prime Plaza Hotel Sanur - Bali offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Prime Plaza Hotel Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Denpasar resort is smoke free.

Prime Plaza Hotel Sanur - Bali has 2 restaurants serving breakfast and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used to for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Prime Plaza Hotel Sanur - Bali

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 500000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 500000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prime Plaza Hotel Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8120009833215
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sanur Plaza
Hotel Sanur Plaza Paradise
Sanur Paradise Plaza
Prime Plaza Hotel Sanur Bali Denpasar
Sanur Plaza Hotel
Sanur Plaza Paradise
Sanur Plaza Paradise Hotel
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Paradise Plaza Hotel
Sanur Paradise Plaza Hotel Bali
Paradise Plaza
Prime Plaza Hotel Sanur Bali
Prime Plaza Sanur Bali
Sanur Paradise Plaza Hotel
Prime Plaza ur Bali npasar

Prime Plaza Hotel Sanur - Bali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 215 out of 538 reviews
Rating 8 - Good. 216 out of 538 reviews
Rating 6 - Okay. 81 out of 538 reviews
Rating 4 - Poor. 13 out of 538 reviews
Rating 2 - Terrible. 13 out of 538 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Halle

Stayed 2 nights in Apr 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like the gym and smoothie bar, sauna and cold plunge that was available…pretty extensive for a property. The buffet had a good assortment of local Balinesian and western food choices. The rooms were well appointed, I wish they had outside balconies on the upper floors, yet that is the design of the building, vs the property itself
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fablouse full equip GYM. Excellent breakfast, Beautiful pool,king size bed, big room, welcoming Beautiful lobby.
Stayed 21 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ai Na

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the breakfast with variety of different foods. And the staff are very friendly & respectful.
Stayed 2 nights in Mar 2025

8/10 Good

Stephen, Wembley Downs

Liked: Cleanliness, staff & service, property conditions & facilities
Big hotel, ~300 bedrooms and many meeting/conference facilities. Some of the bedroom fixtures and fittings needed attention. Probably a 400m walk from the street entrance to my room. Well-equipped and well-attended gym. No Indonesian food restaurant options due (I was told) to March being a quiet month. Good breakfast buffet. Very friendly and helpful staff throughout. Big pool between 200m long accommodation blocks, not used because of wet weather. This is a good hotel for business and conference guests, but is too far from good quality tourist prerequisites such as shopping, range of eateries, massage/spa services, etc.
Stayed 3 nights in Mar 2025

8/10 Good

JOANNE

Travelled with family
Liked: Staff & service
Loved the people first night got bedbugs got moved to another room but not that clean
Stayed 6 nights in Mar 2025

6/10 Okay

Heather, Perth

Travelled with partner
Liked: Staff & service, amenities
Not much in close proximity
Stayed 7 nights in Mar 2025

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Pool

Their pool is really nice. They’re close to dining options and shopping.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay

The place is great! Beautiful pool and surroundings. Staff are very accommodating. It’s very close to Icon Mall and beach is walking distance. We had a great stay and I highly recommend this place in Sanur
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with group
I cannot say enough good things. The staff really made our stay. So friendly and welcoming. Especially Wai Yan (sp?) who made delicious happy hour drinks at the poolside bar. I feel like I made a new friend as we had several great discussions! The pool is beautiful and very quiet (we were there in low season - Feb) the breakfast was also incredible and so was room service. There was construction going on for a couple of hours every day which was very noisy at the pool. I wish I had known that but we were usually out and about and the staff apologized for it personally more than once. I understand people have to work and you can’t close down a whole hotel for a little bit of Reno. No big deal. Just ask about it if you plan to stay here in the next little while. But such good value for money, superb service and the kindest staff I have ever encountered.
Stayed 5 nights in Feb 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, well worth the money.
Stayed 9 nights in Jan 2025

4/10 Poor

Brad

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, big rooms, very mannered staff, great full gym,
Stayed 23 nights in Dec 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, friendly staff. Property is undergoing some maintenance so there is construction noise from time to time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

6/10 Okay

audra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is very old and dated, had to change rooms as room given was directly across a garbage storage so in the heat the smell was unbearable
Stayed 3 nights in Jan 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and would recommend to everyone

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not recommend

Mediocre at best. Check in and breakfast was terrible. They also charge 100,000 per hour for late check out. Asked how my stay was on check out, I explained poor and received ‘okay, thanks see you next time’ as a response.
Stayed 1 night in Dec 2024

10/10 Excellent

Jens

Great location, very nice Hotel
Stayed 6 nights in Dec 2024

10/10 Excellent

Mary Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the night and it was amazing! The staff is great, helpful and friendly. Make sure you bring extra cash for expenses and tips.
Stayed 1 night in Dec 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property close to the beach marina. Friendly staff and we loved the sauna and hot tub and pool. Definately recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Joyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Likely returning

Nice breakfast! Convenient location.
Stayed 3 nights in Nov 2024