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Sheraton Dubai Creek Hotel & Towers

5.0 star property

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4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium bedding, minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
4 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Baniyas Street, Po Box 4250, Dubai
  • Place, Al Seef
    ‪9 min walk‬
  • Place, Al Ghurair Centre
    ‪10 min walk‬
  • Place, Dubai Creek
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (View)

10.0 out of 10
Exceptional
(5 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Club lounge access

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Club lounge access

8.8 out of 10
Excellent
(5 reviews)
  • Canal view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (View), Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (View), Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Club lounge access

Executive Room, 1 Double Bed, Club lounge access | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed, Club lounge access

  • Canal view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, 1 bedroom, Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, 1 bedroom, Club lounge access

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds, Club lounge access

Premium bedding, minibar, in-room safe, desk

Executive Suite, 2 Twin Beds, Club lounge access

  • Canal view
  • 58 sq m
  • Sleeps 4
  • 2 Single Beds

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About this property

Sheraton Dubai Creek Hotel & Towers

Luxury hotel with 4 restaurants, near Gold Souk
4 restaurants, 2 outdoor pools and 2 bars/lounges are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a sauna are on-site. Housekeeping is available on request.
Sheraton Dubai Creek Hotel & Towers offers 268 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 43-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Dubai Creek Hotel & Towers. During your stay, you'll be within walking distance of Gold Souk. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at Vivaldi, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 3-minute drive from City Centre Deira and a few minutes from BurJuman Mall
Sheraton Dubai Creek Hotel & Towers offers its guests 2 outdoor swimming pools, a sauna, a 24-hour fitness centre, and a children's pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Sheraton Dubai Creek Hotel & Towers. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Vivaldi – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Kimura-Ya – This restaurant specialises in Japanese cuisine and serves brunch, lunch and dinner. Open daily.
By The Bay – This poolside bar serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Chelsea Arms Pub – This pub specialises in international cuisine and only serves dinner. Open daily.
The Lobby Café – This café specialises in Cajun/Creole cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 129 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • By The Bay
  • Chelsea Arms Pub
  • Kimura-Ya
  • The Lobby Café
  • Vivaldi

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycles
  • Children's pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 323 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (109 centimetre wide door)
  • Low-height counter and sink (84 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat (46 centimetre high)
  • Roll-in shower (89 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (61 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Private check-in at Club Lounge for Club room reservations available 7 AM-2 AM.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Dubai Creek Hotel & Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 129 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Creek Sheraton
Dubai Towers Hotel
Hotel Creek
Sheraton Creek
Sheraton Creek Hotel
Sheraton Dubai Creek Hotel & Towers
Sheraton Dubai Creek Towers
Sheraton Hotel Creek
Dubai Sheraton
Sheraton Dubai Creek Hotel Towers
Sheraton Creek Hotel Towers
Sheraton Creek Towers
Sheraton Dubai Creek & Towers
Sheraton Dubai Creek Hotel & Towers Hotel
Sheraton Dubai Creek Hotel & Towers Dubai
Sheraton Dubai Creek Hotel & Towers Hotel Dubai

Sheraton Dubai Creek Hotel & Towers Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Irvan

Stayed 3 nights in Nov 2025

10/10 Excellent

Emilio

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel's location close to old dubai and gold souk. Nice view of the city and staff is very friendly. Only downside this seems to be a business oriented hotel rather than family or friends vacation type hotel. The security and privacy is too high, if your rooms are in different floors you have to ask security to let you access other floors that are not your own.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Stayed 4 nights in Oct 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and clean with windows by the creek. The only area that I do not like is the bathroom. The vanity area is so small that it is not enough to put your changing clothes. The bath area is high to get in and not suitable for me.
Stayed 4 nights in Oct 2025

10/10 Excellent

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have regularly stayed at this hotel over the last 12 years for business purposes. I have always found the facilities and the team to be very professional. Its a very relaxed hotel and caters for all needs regarding choice of restaurants. Easy access to the exhibition halls and business areas, and great views of the creek from the creek-side rooms.
Stayed 7 nights in Oct 2025

10/10 Excellent

Deo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Sheraton Dubai Creek Hotel, and I must say, it was an unforgettable experience! From the moment I stepped into the lobby, I was greeted with warm hospitality and impeccable service. The rooms were spacious, elegant, and perfectly appointed with all the amenities I needed. The views of the Dubai Creek were simply stunning, and I loved watching the sunset over the water. The hotel's staff were friendly, attentive, and went above and beyond to ensure my stay was nothing short of exceptional. The breakfast buffet was incredible, with a wide selection of delicious dishes to suit every palate. Staff such as Ramesh and Joyshi went above and beyond to assist us. The location was perfect for exploring Dubai's historic sites, and the hotel's proximity to the creek made it easy to take a traditional abra ride or stroll along the waterfront. The Hotel need to do more to accommodate early check ins as a lot of flights arrive in Dubai early in the morning. Overall, I would highly recommend the Sheraton Dubai Creek Hotel to anyone looking for a luxurious and memorable stay in Dubai. Five stars isn't enough – I'd give it ten stars if I could!
Stayed 5 nights in Oct 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the old Dubai Creek area close to airport and ferries to markets. Room was clean but had a stale musty smell of old cigarette. Some air freshener would fix this
Stayed 3 nights in Oct 2025

10/10 Excellent

Berhane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is a nice hotel to stay in
Stayed 4 nights in Sep 2025

10/10 Excellent

Priyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

gilad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kostiantyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older 5 star hotel but with good breakfast option and promenade walking
Stayed 2 nights in Jun 2025

4/10 Poor

KIBREAB

Stayed 5 nights in Sep 2025

10/10 Excellent

Fatemeh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was perfect: clean rooms, fantastic food,etc. Best of all, every employee we encountered was cheerful, knowledgeable, and empathetic. A fantastic experience. Will definitely return.
Stayed 5 nights in Sep 2025

10/10 Excellent

LUTFUR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

ALBERT

Stayed 8 nights in Aug 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities
we like reception service is very co operative madam sneha,she is very co opertative and very kind. also your staff for room service also very good. property neet and cleaing. thank yuo very much. thanks & best regrds,room no.724 karim hudani
Stayed 4 nights in Aug 2025

10/10 Excellent

Aklilu Berhanu, addis abeba

Stayed 1 night in Aug 2025

10/10 Excellent

Adnanur

Liked: Cleanliness
One of the oldest 5 stars hotel In Dubai.
Stayed 1 night in Jul 2025

8/10 Good

javad

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in bas district
Stayed 2 nights in Jul 2025

10/10 Excellent

aly

Travelled with family
Liked: Amenities, property conditions & facilities
Super friendly and service oriented staff great views thank u Mohsin Saurabh Zahir ,Anees and Sibi also the breakfast crew were awesome i would love to visit again
Stayed 9 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and great restaurants!

A wonderful hotel that is a 10 min ride to downtown. Great restaurant and bar options and the breakfast buffet in the morning was impressive. Shiiani at rhe buffet was incredibly helpful!
Stayed 3 nights in Jul 2025

2/10 Terrible

Boula

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Excellent staff, friendly and helpful. We had a great time and service was excellent. Planning a return trip.
Stayed 4 nights in Jun 2025