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Holiday Inn Ellesmere Port by IHG

3.0 star property

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Photo gallery for Holiday Inn Ellesmere Port by IHG

Exterior
Indoor pool
Breakfast, lunch and dinner served
Reception
Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Place, National Waterways Museum
    ‪6 min walk‬
  • Place, Rivacre Country Park
    ‪2 min drive‬
  • Place, Chester Zoo
    ‪7 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Canal View)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Canal View)

8.0 out of 10
Very good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Canal View)

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds (Canal View)

9.2 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Holiday Inn Ellesmere Port by IHG

Hotel in Ellesmere Port with health club and indoor pool
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ellesmere Port by IHG. During your stay, you're just a quick walk from National Waterways Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Cheshire Oaks Designer Outlet and 7 minutes from Chester Zoo
Holiday Inn Ellesmere Port by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Ellesmere Port by IHG. Free self parking is available.

This 3-star Ellesmere Port hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Handrails in stairways (104 centimetre high)
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Melanie Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were friendly and helpful. The hotel had a home from home feel, which was great. Breakfast was really good with friendly and accommodating serving staff. Rooms were good and well furnished. The only a thing I would say is the bed mattress could be more supportive but overall a first class hotel with first class staff. I would definitely visit again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room very clean. Found staff to be lovely and efficient, very kind friendly staff especially Emma Lunn leader of the cleaning rooms and all the breakfast crew!! Would recommend this hotel to anyone five star service!
Stayed 3 nights in Oct 2025

8/10 Good

Jessie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
All the staf were very friendly and efficient, lovely being beside the canals.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic meal last night during our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was spotless and spacious. Great view. Staff was friendly and helpful all areas of the hotel were spotless. Food was amazing.
Stayed 4 nights in Oct 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, location was perfect for what we needed that weekend
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Holiday Inn but it won’t be our last. Everyone made our stay very welcoming (it was my husbands birthday) We couldn’t fault the staff they were so friendly and helpful. We loved Josie in the restaurant for our breakfast!
Stayed 1 night in Oct 2025

8/10 Good

jdtelford

Liked: Staff & service, room comfort
As this room seemed to be a disabled room i found the saftey rail in the shower to be rusty, the air con wasn't at its best & the 2 fans were not much good, although the staff were very welcoming & helpfull, i found the smell from the water outside was rather off putting, the bar was well stocked with good service
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

💥💥💥💥💥

Fabulous place to stay
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, easy check in, clean rooms and nice polite staff
Stayed 1 night in Oct 2025

8/10 Good

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Good view. Great breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Every member of staff were friendly and helpful. The breakfast staff were “on it” clearing tables getting food restocked. Getting drinks. Room was spotless. The swimming pool and sauna not rated at all. This is outside the hotel. Ignore this and I can’t fault the hotel. Looks all modern in breakfast area bar and reception. Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Crismel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff always happy to help.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was great to stay at. Room Was really warm even with fans on..... Good. And. Staff were lovely
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Travelled with partner
Property was well presented and very happy with the room
Stayed 2 nights in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 2 nights in Sep 2025

10/10 Excellent

See Yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room
Stayed 1 night in Sep 2025

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, staff & service
Pros- The staff were great Cons- Banging doors from idots who slam them shut. The cleaning staff are very noisy as well. Not a hotel for a lie in.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, wonderful location
Stayed 4 nights in Sep 2025

6/10 Okay

Imran

Stayed 1 night in Aug 2025

10/10 Excellent

james

Stayed 1 night in Sep 2025