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Holiday Inn Ellesmere Port by IHG

3.0 star property

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Photo gallery for Holiday Inn Ellesmere Port by IHG

Exterior
Point of interest
Reception
Indoor pool
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Pool
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • Cheshire Oaks Designer Outlet
    ‪2 min drive‬
  • Blue Planet Aquarium
    ‪3 min drive‬
  • Chester Zoo
    ‪7 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds, View (Canal View)

9.2 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed, View (Canal View)

7.2 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, Multiple Beds, View (Canal View)

9.2 out of 10
Wonderful
(15 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, View (Canal View)

8.8 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Canal View)

1 bedroom, hypo-allergenic bedding, desk, iron/ironing board

Premium Room, 1 King Bed, View (Canal View)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Ellesmere Port by IHG

Hotel in Ellesmere Port with health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ellesmere Port by IHG. During your stay, you'll be close to Cheshire Oaks Designer Outlet. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Cheshire Oaks Designer Outlet and 7 minutes from Chester Zoo
Holiday Inn Ellesmere Port by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Ellesmere Port by IHG. Free self parking is available.

This 3-star Ellesmere Port hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Handrails in stairways (104 centimetre high)
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1012 reviews
Rating 8 - Good. 305 out of 1012 reviews
Rating 6 - Okay. 63 out of 1012 reviews
Rating 4 - Poor. 16 out of 1012 reviews
Rating 2 - Terrible. 11 out of 1012 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice and Pleasant Stay

Had a very nice one night at this hotel and am very pleased with our stay. Very nice and clean place and the staff were very friendly polite. Would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Exemplary customer service. All staff very friendly and helpful. Very warm welcome and went out of their way to help us with queries.
Stayed 1 night in May 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a lovely location and very convenient for Chester Soon and Chester Oaks although we had a hire car. Very clean, comfortable room with 2 double beds and views over the canal. The blackout curtains are great and we both slept very well both nights. Very easy checkin and checkout.
Stayed 2 nights in May 2025

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location
Stayed 1 night in May 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected near where I wanted to be. Wish I was here for longer
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay Thankyou
Stayed 3 nights in May 2025

10/10 Excellent

miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovley

Lolvey staff. Carpet could do with changing and windows cleaned . Starbucks is a great addition but should be discounted for guests. Outdoor area to sir and have a drink is so nice right next to the water and the beds are top tier
Stayed 2 nights in May 2025

8/10 Good

Philip, SUGAR LAND

Stayed 6 nights in May 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Afamefuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the window blind which was not well fitted making the room not to be dark at night and it was summer. I will definitely visit again but won't stay in that room
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved my time at the hotel. I stayed with my fiance, for a short stay over the bank holiday. The staff were pleasant, the breakfast had a wide variety, and the room was immaculate. I also forgot my expensive headphones, which were kindly handed in! very rare to find such honesty. 5*
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient location for us. Friendly and helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay and excellent service

Excellent service from the moment we arrived till we departed, the reception staff were very efficient and the restaurant staff were so helpful and friendly at dinner and breakfast 😊 the room was very comfortable and clean and the views of the canal were very entertaining watching the wildlife and boats. Would definitely recommend, we really enjoyed our stay.
View from the restaurant
View from the restaurant
Dinner menu items
Stayed 1 night in May 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and scenery, rooms were clean and everything provided. Breakfast was fairly priced at £11, dinner was a bit disappointing however. Wetherspoons quality food for 10x the price.
Stayed 1 night in May 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in lovely staff well equipped room and parking
Stayed 1 night in May 2025

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mudit

Liked: Cleanliness, staff & service, amenities
Really good stay
Stayed 4 nights in Apr 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a wedding, excellent service, food and all staff very pleasant.
Stayed 1 night in Apr 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time at this hotel very big and comfy ,I attended this hotel for a wedding very this was great plenty of staff around and clean a comfy rooms ,the only thing that was not good was the windows at the back of the hotel canal side was very dirty can’t look out very well at the view room 127
Stayed 1 night in Apr 2025