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Candlewood Suites Elmira Horseheads by IHG

2.5 star property

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Photo gallery for Candlewood Suites Elmira Horseheads by IHG

1 bedroom, desk, blackout curtains, iron/ironing board
Property amenity
Interior
Interior
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
198 Colonial Drive, Horseheads, NY, 14845
  • Place, Regal Arnot Mall
    ‪8 min walk‬
  • Place, Corning Airport and National Wartime Museum
    ‪4 min drive‬
  • Place, Elmira College
    ‪11 min drive‬
  • Airport, Elmira, NY (ELM-Elmira - Corning Regional)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (1 King Bed)

Suite, 1 Bedroom (1 King Bed) | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (1 King Bed)

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed) | 1 bedroom, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Room amenity

Studio Suite

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | 1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(34 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites Elmira Horseheads by IHG

Hotel in Horseheads with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Candlewood Suites Elmira Horseheads by IHG offers 83 air-conditioned accommodations with DVD players and coffee/tea makers. 40-inch LED televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Elmira Horseheads by IHG. During your stay, you're just a quick walk from Regal Arnot Mall. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Regal Arnot Mall and 15 minutes from Corning Museum of Glass
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Elmira Horseheads by IHG. Self parking is free. A complete renovation of Candlewood Suites Elmira Horseheads by IHG was completed in March 2023.

This Horseheads hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Elmira
Candlewood Suites Elmira Horseheads
Candlewood Suites Elmira Hotel
Candlewood Suites Elmira Hotel Horseheads
Candlewood Suites Horseheads
Candlewood Suites Elmira Horseheads Hotel

Candlewood Suites Elmira Horseheads by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 969 reviews
Rating 8 - Good. 235 out of 969 reviews
Rating 6 - Okay. 64 out of 969 reviews
Rating 4 - Poor. 18 out of 969 reviews
Rating 2 - Terrible. 14 out of 969 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice outdoor area
Stayed 1 night in Aug 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom was pretty gross - trash hadn’t been emptied after last guest.
Stayed 4 nights in Jul 2025

6/10 Okay

George

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bhaskar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean.
Stayed 1 night in Jul 2025

6/10 Okay

Robert L

Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Livia

Liked: Cleanliness
Stayed 7 nights in Jul 2025

10/10 Excellent

Edward, Marquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Only one complaint the bathroom sink was extremely slow about draining. Told staff when I check out said thank you they would take care of it.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty

Seemed like it would be nice at check in. Lobby clean. However room was large but not clean. Bathroom had sugar packet wrappers on the floor and when I went to pick them up I grabbed a handful of hair. Bathroom floor had clearly not been swept let alone mopped. Would not stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Zhi Chao

Stayed 2 nights in Jul 2025

4/10 Poor

Diane

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Won’t stay here again

I had 3 simple requests. Top floor, close to elevators and grab bars in bathroom because we are both disabled, my hubby requiring a walker. Didn’t get any of the above. We were put on bottom floor with an inconsiderate person above us, who’s kids jumped off the bed steadily from 7- after midnight! We were out in the next to last room down the hallway which made my walking unbearable pain and there was 1 grab bar positioned to get in the tub, basically worthless to someone who has zero leg muscle. The room needed a good deep cleansing. Walls dirty, baseboards dirty. My bed was lumpy and uncomfortable. I will not recommend this hotel to anyone. We will never stay there again. Too many other hotels in area that hopefully accommodate disabled people.
Stayed 2 nights in Jun 2025

10/10 Excellent

SOLANGE

Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

Tanisha

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

TAMMY

Liked: Staff & service, room comfort
Rug was sticky, toilet paper holder falling off wall. Large cockroach on bathroom floor. Manager was great in dealing with it.
Stayed 1 night in Apr 2025

10/10 Excellent

Ellis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Doreen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the room and the comfort of having my pet around was very appreciated.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarina

Stayed 1 night in Mar 2025

10/10 Excellent

kevin

Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2025

6/10 Okay

Therese

Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing, room was extremely clean!!
Stayed 7 nights in Jan 2025