The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

4.0 star property

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Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Down duvets, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 King Beds, Balcony, Partial View (Partial View)

Down duvets, in-room safe, desk, iron/ironing board

Room, 2 King Beds, Balcony, Partial View (Partial View)

8.6 out of 10
Excellent
(158 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Two King Beds, Non Smoking, City View

Down duvets, in-room safe, desk, iron/ironing board

Room, Two King Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(42 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Two King Beds, Non Smoking, Mountain View

Down duvets, in-room safe, desk, iron/ironing board

Room, Two King Beds, Non Smoking, Mountain View

8.8 out of 10
Excellent
(101 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(24 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Partial View)

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony (Partial View)

9.2 out of 10
Wonderful
(38 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(58 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Down duvets, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(33 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Down duvets, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Down duvets, in-room safe, desk, iron/ironing board

Family Room, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed

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About this property

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Family-friendly hotel with 2 restaurants and fitness centre
Along with 2 restaurants, this hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, Access to hot tub and self parking.
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers 300 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature down duvets. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg's great location. During your stay, you'll be within walking distance of Great Smoky Mountains National Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
  • Dogs welcome for a fee (restrictions apply)
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A fitness centre, a terrace, and gift shops/newsstands are also featured at the family-friendly The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Gatlinburg hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 22.95 for adults and USD 11.95 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 25,000 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 22.95 for adults and from USD 11.95 for children
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gatlinburg Park Vista
Gatlinburg Park Vista DoubleTree
Hilton Gatlinburg Park Vista
Park Vista DoubleTree Hilton
Park Vista DoubleTree Hilton Gatlinburg Hotel
Vista DoubleTree Hilton
Vista DoubleTree Hilton Hotel
Park Vista DoubleTree Hilton Hotel Gatlinburg
Park Vista DoubleTree Hilton Gatlinburg
The Park Vista a DoubleTree by Hilton Gatlinburg
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotel

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1249 out of 1930 reviews
Rating 8 - Good. 396 out of 1930 reviews
Rating 6 - Okay. 177 out of 1930 reviews
Rating 4 - Poor. 68 out of 1930 reviews
Rating 2 - Terrible. 40 out of 1930 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Erin

Travelled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth, VERSAILLES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Park Vista. It was quiet and clean. The rooms was spacious. The bed seemed old and a little broken down so it was not the best bed. We slept okay. The parking fee was $15/night. It used to be $10/night so that disappointed us.
View from the balcony
Stayed 2 nights in Aug 2025

2/10 Terrible

Rocio

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We had an unpleasant experience at that hotel, we checked in and they gave us an occupied room, when we opened the room a couple was lying in bed and we immediately left, we went to the front desk to report what happened and they changed our room without saying an apology, finally we arrived at the new assigned room and 5 minutes later another family arrived at the same room that had the same room number and we sent them to the front desk, at midnight we heard that someone wanted to open the room, the truth is, I had never had an experience like that, that hotel is not safe for families, anyone can come in and interrupt your privacy, I will not return
Stayed 1 night in Aug 2025

4/10 Poor

Thikra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am very disappointed with my stay. At check-in, the front desk staff was not professional—no warm welcome, no attention, and no effort to make guests feel valued. The room had a strong moldy smell, the AC was noisy and didn’t work properly, and the balcony was full of stagnant water with leaks from above. It was dirty, covered in mold, and impossible to use. The sheets and towels had stains, there was hair in the shower and on the bed, and I had to use my own towels just to sleep with my children. I paid $470 expecting clean and comfortable rooms, but I was shocked to find the complete opposite. When I called to request an extra blanket, the lady at the front desk was rude, made me feel like I was bothering her, and hung up on me after saying “okay.” I was shocked and honestly could not believe such poor treatment from staff. The pool was overcrowded with children, with no proper space for adults, making it very noisy and unpleasant. Overall, this was a terrible experience and I did not enjoy my weekend here. I will never return, and I do not recommend this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel , we came to gatlinburg to see the bears and we did at the hotel more than anywhere in the park! Very close to the park and all of the main attractions and restaurants. Perfect place to stay , clean and welcoming. Will book here again without a doubt:)
Stayed 5 nights in Aug 2025

10/10 Excellent

Tiera

Stayed 1 night in Aug 2025

10/10 Excellent

J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our trip was amazing ! First time visiting and couldn’t have asked for more, the Mountain View was another added treat we can’t wait to come back
Stayed 2 nights in Aug 2025

4/10 Poor

Collin

Stayed 1 night in Aug 2025

10/10 Excellent

Phil

Travelled with family
Liked: Amenities
Out of shampoo
Stayed 7 nights in Aug 2025

10/10 Excellent

Dion, Taupo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with views over Gatlinburg and the Great Smokey Mountains. The Gatlinburg Trolley comes right up to the hotel regularly. The barista in the hotel knew how to make a great flat white - happy kiwi :-)
Stayed 4 nights in Jul 2025

8/10 Good

Carole, ROCKLEDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, views, beds, and pillows. Staff was great. The room was a bit dated but otherwise great.
Stayed 2 nights in Aug 2025

8/10 Good

Sire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel that really takes advantage of its location with the views from the room. Only issue I had was that I could hear people hanging out near the front of the building fairly late into the night since I was on the first floor. Otherwise was a comfortable and issue free stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Zah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandeep, Westford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got has an excellent Mountain View, overall it was a pleasant experience staying at the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica, fort Madison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great 👍
Stayed 3 nights in Aug 2025

10/10 Excellent

brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Howard

Travelled with family
Disliked: Property conditions & facilities
The room had a foul odor coming from the bathroom. It smelled like something had died in the walls. There was NO complimentary coffee or breakfast downstairs. The pool water smelled bad as well. Overall it was a horrible place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheyenne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful charming place to stay was very clean and had very kind staff! We loved all the amenities the place provides such as a great pool area, restaurant, bar and more!
Stayed 5 nights in Aug 2025

6/10 Okay

Samantha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was clean but extremely run down. The air con unit was older than me. The air conditioner was so old it leaked out onto our balcony and the balcony has purpose built holes so the water would drain out. The air conditioner would keep me up all night and the room was so hot that it actually made me feel sick. I left the hotel more tired and not relaxed. Would I stay again, I doubt it. The hotel really needs to be brought into 2025. Don’t get me started with the artex ceilings.
Stayed 2 nights in Aug 2025

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 4 nights in Aug 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What they dont tell you is they charge 15.00 a day for parking. I booked thru Expedia so maybe that is why…
Stayed 4 nights in Aug 2025

10/10 Excellent

John, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of both the mountains and/or Gatlinburg. Super clean property and friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent! The only downside was the parking fee, as some hotels do not charge for parking. Additionally, finding a parking spot can be difficult if the hotel is full. Other than that, everything was great! The rooms are clean, the staff is friendly and helpful. We really enjoyed our stay!
Stayed 4 nights in Aug 2025