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Willows Motel Goulburn

4.0 star property

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Photo gallery for Willows Motel Goulburn

Gazebo
Reception
Standard Two Room Suite | Private kitchenette | Fridge, microwave, cookware/dishes/utensils
Lobby
Executive Spa Room | Living area | TV

Popular amenities

  • Kitchen
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
1 Day Street, Goulburn, NSW, 2580
  • New South Wales Police College
    ‪3 min drive‬
  • Goulburn Visitor Information Centre
    ‪4 min drive‬
  • Goulburn Base Hospital
    ‪4 min drive‬

Room options

View all photos for Deluxe Twin Studio

Deluxe Twin Studio | Premium bedding, minibar, soundproofing, iron/ironing board

Deluxe Twin Studio

9.0 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Spa Room

Executive Spa Room | Premium bedding, minibar, soundproofing, iron/ironing board

Executive Spa Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Private kitchenette | Fridge, microwave, cookware/dishes/utensils

Deluxe Family Room

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Executive Two Room Suite

Executive Two Room Suite | Private kitchenette | Fridge, microwave, cookware/dishes/utensils

Executive Two Room Suite

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bed and 1 Double Sofa Bed

View all photos for Executive Queen Room

Executive Queen Room | Premium bedding, minibar, soundproofing, iron/ironing board

Executive Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Private kitchenette | Fridge, microwave, cookware/dishes/utensils

Deluxe Queen Room

9.0 out of 10
Wonderful
(37 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive King Room

Executive King Room | Premium bedding, minibar, soundproofing, iron/ironing board

Executive King Room

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Room Suite

Standard Two Room Suite | Premium bedding, minibar, soundproofing, iron/ironing board

Standard Two Room Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

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4.4 out of 5, Excellent, (755)
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includes taxes & fees
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About this property

Willows Motel Goulburn

Suburban motel in Goulburn with free parking
Along with a snack bar/deli, this smoke-free motel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a garden.
Willows Motel Goulburn offers 20 air-conditioned accommodations with minibars and a hairdryer. Beds feature premium bedding. Accommodation at this 4-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Willows Motel Goulburn. During your stay, you'll be within walking distance of Riversdale. Features include free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Goulburn Golf Club and a few minutes from Belmore Park
There's a snack bar/deli on site. Public spaces have free WiFi. Willows Motel Goulburn also features barbecue grills, a garden, and laundry facilities. Free self parking is available.

This 4-star Goulburn motel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 8 AM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 8 AM for a fee: AUD 7 to 18 per person
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden

More

  • 1 building
  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 7 to 18 per person
  • Crib (infant bed) fee: AUD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Willows Motel Golden Chain Goulburn
Willows Motel Golden Chain
Willows Golden Chain Goulburn
Willows Golden Chain
Williows Motel Goulburn
Willows Motel Goulburn Motel
Willows Motel Goulburn Goulburn
Willows Motel Goulburn Motel Goulburn

Willows Motel Goulburn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 389 out of 795 reviews
Rating 8 - Good. 306 out of 795 reviews
Rating 6 - Okay. 67 out of 795 reviews
Rating 4 - Poor. 18 out of 795 reviews
Rating 2 - Terrible. 15 out of 795 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sebastian

Business traveller
Liked: Cleanliness, amenities
Would highly recommend stayed there for 2 days and was great. Only loud by other guests but can’t do anything about that
Stayed 2 nights in Apr 2025

2/10 Terrible

Ashley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place to stay, one of the worst places I have stayed
Stayed 1 night in Apr 2025

8/10 Good

sandip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goulburn stay

Nice motel good location, room spacious and clean. Parking spots outside rooms a bit haphazard, could do with numbering spots so you know which one is alloc aged to your room.recommend.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
WE simply wanted a rest.
Stayed 1 night in Mar 2025

6/10 Okay

Victor

Liked: Staff & service, property conditions & facilities
My only advice is fit and fix the correct shape toilet seat to suit, I assume this is why the floor smells stale. Otherwise the room is great
Stayed 1 night in Mar 2025

2/10 Terrible

Robena

Travelled with group
Disliked: Amenities
The place stank like sewage there were stains on lounge and carpets I got excited when the told us I got upgraded worst motel ever
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic option for your trip to Goulburn. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Annette

It was clean and comfortable! Had everything you need for an overnight stay! Very quiet had a great sleep
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Lyn

Stayed 1 night in Mar 2025

2/10 Terrible

Benjamin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Weren't helpful at all in retrieving a watch we left in the room. Non-responsive to messages.

2/10 Terrible

Ruth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could leave a negative star, I would. Completely disgusting with our room cleanliness. Dog treat beef ear was left under the bed, and there were heaps of dead cockroaches around the room and a moth that was still alive. The floor was not even vacuumed. We first noticed it when we went to charge our mobile phones on the bedside tables. There was even food on the wall tiles in the bathroom and on the wall near the tv. At checkout, my husband dealt with reception as I was too angry. My husband asked the reception when was the room last vacuumed. The reception informed him yesterday prior to check-in. Excuse me but how could it have been when it was left filthy. My husband even took up a clear plastic see through container of all the disgusting things that was picked up off of our floor to show the people at the reception. The reception didn't seem to care and said that the manager would need to look into it. Excuse me but what the. My husband asked for a full refund or at least a partial discount on the room, but was denied that. How does the Willows Motel Goulburn Accommodation Cancellation Policy apply to us when we didn't even cancel our room in the first place. The motel asked if we had inspected the room 24 hours before making our booking. How can that be when we had made our booking reservation on February 18th for February 21st and we weren't even at Goulburn at the time until the day of the booked night. When has a motel ever required an inspection of the room 24 ho
Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Stayed 1 night in Feb 2025

8/10 Good

Penney

Business traveller
Liked: Cleanliness, staff & service, amenities
A nice quiet, clean property.
Stayed 1 night in Feb 2025

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet traditional motel
Stayed 2 nights in Jan 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
clean very quite very nice staff tv great receptiion internet easy and quick
Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Basic accommodation
Stayed 1 night in Jan 2025

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice for the night thanks
Stayed 1 night in Jan 2025

4/10 Poor

Graeme

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great, out off the highway so noise wasn’t a problem. The room was roomy but not in very good condition with stains in the carpet, yellow stains on the hand towels and water in the fridge.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024