Hampton Inn & Suites Grand Rapids Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Grand Rapids Downtown

Terrace/patio
Indoor pool
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Housekeeping
  • Pet-friendly

Explore the area

Map
433 Dudley Place NE, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪3 min drive‬
  • Van Andel Arena
    ‪3 min drive‬
  • Downtown Market
    ‪3 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

King, Studio, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

King, Studio, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

King, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Grand Rapids Downtown

Hotel with free breakfast, near DeVos Performance Hall
An indoor pool, a fitness centre and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Hampton Inn & Suites Grand Rapids Downtown offers 142 accommodations with a safe and free newspapers. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes and hairdryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Grand Rapids Downtown. During your stay, you're just a quick walk from Heritage Hill Historic District. You'll find features such as free breakfast, free WiFi in public areas and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from DeVos Performance Hall and a few minutes from Van Andel Arena
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Grand Rapids Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A free area shuttle within 1 miles is available. A rooftop terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Grand Rapids Downtown. For a fee, parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1 miles
  • Covered parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (127 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hampton Inn & Suites Grand Rapids Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Responsive staff

There was an issue with a barking dog in the room next to me that was quickly resolved by staff! Room was clean and staff was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Kanya

Stayed 2 nights in Feb 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel!

Amazing hotel local to many restaurants and sites. Breakfast was hot and yummy. The beds were comfortable, shampoo, conditioner and body wash provided. Staff are friendly. Didn’t get a chance to use the hot tub but hopefully next time. Love this place! Makes you feel special with tv greeting!
Makes you feel special!
Stayed 1 night in Feb 2025

10/10 Excellent

Sensei-Alexandre

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with safe parking and plenty of restaurants near by. Certainly within walking distance of downtown yet far away enough to escape the congestion.
Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Lindsley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in a downtown area I expected some challenges but was never informed as to the $18.00 per day additional parking fee. This of course, added to the cost of my stay. I just wish this charge was "up front" instead of a "by the way". Caught me off guard. Overall, my stay was good... a clean, comfortable room is always appreciated. Rick B
Stayed 3 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checkin was great. Rooms clean and quiet.

Stayed 1 night in Feb 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveiniate
Stayed 1 night in Feb 2025

10/10 Excellent

Tyson, LAS VEGAS

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Stayed 1 night in Feb 2025

4/10 Poor

Kami

Disliked: Staff & service, property conditions & facilities
The walkable areas for dining was great! However, the room wasn’t clean. There were wash clothes with makeup on them left by the sink. No hand soap. Gum left on the night stand. We went to the front desk and all she did was come and grab the items left out and said “Sorry the cleaning people must have left early”
Stayed 1 night in Feb 2025

4/10 Poor

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Did not receive the room I booked, was dismissed and told there nothing they could do and I was out of luck and was still charged for the wrong room.
Stayed 1 night in Feb 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service
The shuttle service very friendly and knowledgeable. Enjoyed
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, clean rooms, great pool/hot tub, and the breakfast was good.
Stayed 2 nights in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I wish the parking would have been included in the price instead of a surprise when we got there
Stayed 2 nights in Feb 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Felt welcomed. Left a water bottle and headphones in my room when I left. Called in to report this and Parker helped me locate and retrieve the lost items. First class.
Stayed 1 night in Feb 2025

6/10 Okay

Luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself was updated, spacious and I felt well laid out. The area around seemed a bit depressed but close to downtown. The pool was cold, and the hot tub had way too much foam for it to have been property maintained. The most frustrating thing was that the pool was always out of towels and when I asked for bath towels as a replacement the front desk couldn’t provide those either. That was a killer for my kids.
Stayed 2 nights in Feb 2025

6/10 Okay

Haleigh

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff

The room was great, my only suggestion would be for curtains that actually close. You couldn't change in the room because the highway right outside could see right in. Service was lacking. Front desk personal were alright, but definitely not as friendly as you would expect. I was very very unimpressed by the staff doing the continental breakfast. First of all, they were all either dressed in pajamas, sweat suits from Victoria's secret and one was wearing a crop top and booty shorts. That's just not appropriate! And there was a woman who was so rude to me. I asked as they were closing up the doors if I could quick grab a glass of juice, (there were still guests in there finishing up getting their food) and she stared at me like I was stupid and said nothing. So I said" if not, that's okay", since it seemed like she didn't like that question. Then she said "c'mon!" Super rudely to me. I honestly was shocked and speechless at their behavior and instantly wanted to leave.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff. Would stay here again if needed.
Stayed 1 night in Feb 2025

8/10 Good

Kate

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025