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Holiday Inn Express Hotel & Suites Grants - Milan by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Grants - Milan by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Property amenity
Meeting facility
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Kitchen
  • Pool
  • Gym
  • Laundry

Explore the area

View in a map
1512 E Santa Fe Ave, Grants, NM, 87020
  • Northwest New Mexico Visitor Center
    ‪1 min drive‬
  • New Mexico State University Grants
    ‪7 min drive‬
  • New Mexico State University-Grants Library
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Low Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Low Floor)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Access Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Additional Living Area)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Hotel & Suites Grants - Milan by IHG

Hotel in Grants with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Holiday Inn Express Hotel & Suites Grants - Milan by IHG offers 76 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Kitchenettes offer fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Grants - Milan by IHG. During your stay, you're just a quick walk from El Malpais National Conservation Area. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 10 minutes on foot from El Malpais National Conservation Area and a 2-minute drive from Northwest New Mexico Visitor Center
Holiday Inn Express Hotel & Suites Grants - Milan by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Grants - Milan by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Grants hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express GRANTS MILAN
Holiday Inn Express Hotel GRANTS MILAN
Holiday Inn Express Hotel And Suites Grants-Milan
Holiday Inn Express Hotel Milan
Holiday Inn Express Hotel Grants Milan
Holiday Inn Express Grants Milan
Hotel Holiday Inn Express Hotel & Suites Grants - Milan Grants
Grants Holiday Inn Express Hotel & Suites Grants - Milan Hotel
Hotel Holiday Inn Express Hotel & Suites Grants - Milan
Holiday Inn Express Hotel & Suites Grants - Milan Grants
Holiday Inn Express Hotel Suites Grants Milan
Holiday Inn Express Hotel Milan
Holiday Inn Express Milan
Holiday Express Grants Milan

Holiday Inn Express Hotel & Suites Grants - Milan by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 310 out of 738 reviews
Rating 8 - Good. 211 out of 738 reviews
Rating 6 - Okay. 108 out of 738 reviews
Rating 4 - Poor. 59 out of 738 reviews
Rating 2 - Terrible. 50 out of 738 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Carlos

Stayed 1 night in Jun 2025

6/10 Okay

Danny Silva

Travelled with family and small children
Really noisy
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and staff was friendly
Stayed 1 night in Jun 2025

6/10 Okay

Becky

Travelled with family
It was okay. TV didn't work. First room was dirty and after complaining to 3 different people they finally upgraded us to a different room.
Stayed 2 nights in May 2025

2/10 Terrible

Carlos, Tempe

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is horrible. Not as advertised, so beware. Elevator had exposed wires hanging out. The 3rd floor hallway walls and carpert were stained. The bed was uncomfortable. There was a very small old mounted tv. The shower water was not hot. You can hear everything outside. The breakfest was horrendous. They must put out leftovers because the foot looked and tasted old. Just an horrible experience.
Stayed 1 night in May 2025

4/10 Poor

Rachel

Travelled with family
Disliked: Cleanliness
Our room was thankful renovated so we slept comfortably and it was quiet. In the morning there was a very strong chemical or gas like smell in the breakfast area so it was hard to even eat. The eggs white omelettes were overcooked, the tables were so wobbly our drinks almosts spilled everywhere, and the coffee
Stayed 1 night in May 2025

10/10 Excellent

Sean

Stayed 1 night in May 2025

4/10 Poor

Thomas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Lots of hair in the shower! Breakfast was good. Very helpful staff.
Stayed 1 night in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

First off the staff was very friendly and inviting. They have great amenities like a pool and breakfast and they are currently remodeling so i cant fault them for making the hotel look better...but..it took forever to get hot water to our shower, like actually 20 minutes and after 9:30 it sounded like someone was running a marathon above us (we were on the 2nd floor) this person was moving furniture and dropping things and we heard every single step. So sure is was a great room and it had all the bells and whistles of a modern hotel..but for the price i would rather it be run down and quiet than updated and noisy. But thats just me.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Santiago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff! the place is undergoing construction upgrades, so a little dust is expected.
Stayed 1 night in May 2025

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service, room comfort

Not so clean

Dirty. I won’t go back
Stayed 1 night in May 2025

6/10 Okay

Gabriel, Denver

Liked: Staff & service
Room was clean.
Stayed 1 night in Apr 2025

4/10 Poor

Craig

Disliked: Cleanliness, room comfort

Too Many Negative Variables

20 rooms are very loud, coffee was cold at breakfast, shower was not warm and we get bathroom floor extremely wet, parking lot road noise extremely loud and hard to sleep and night
Stayed 1 night in May 2025

6/10 Okay

Enrique

Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

vinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Eberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had recently remodeled our room and it was very nice. The only problem we had was the shower door would not stay shut. It just needs to be readjusted. They had a good selection of items for breakfast. It is a very nice motel.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort

Avoid if you have pet allergies

We arrived late and the hotel was booked up. Our third floor room smelled like urine in one area. I assumed from a pet as the hotel allows pets. The couch/sofa had short white hairs all over it. We placed a sheet over the couch. There was mold in the bathroom growing. Couldn’t switch rooms due to full capacity. This was a suite.
Stayed 1 night in Apr 2025

6/10 Okay

greg

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Having morning breakfast and beautiful sunrise with all the windows to look out , but the window were filthy …. Thumbs down for the experience
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. The hotel is being renovated so some of it is a bit messy, but that’s to be expected during construction. But the room was perfect!
Stayed 1 night in Apr 2025