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Shangri-La Guilin

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Garden
Property video
Hypo-allergenic bedding, minibar, in-room safe, desk
Indoor pool, seasonal outdoor pool
Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004
  • Place, Li River
    ‪5 min walk‬
  • Place, Two Rivers and Four Lakes Scenic Area
    ‪14 min walk‬
  • Place, Mulong Lake
    ‪19 min walk‬
  • Airport, Guilin (KWL-Liangjiang Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Terrace Mountain View Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Mountain View Room, 1 King Bed

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon, Room, 1 King Bed, River View

Horizon, Room, 1 King Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon, Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • River view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, River View

Deluxe Room, 2 Single Beds, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, River View

  • River view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Terrace Mountain View Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Mountain View Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon, Room, 2 Single Beds, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon, Room, 2 Single Beds, City View

Horizon, Room, 2 Single Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 2 Single Beds, City View

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 2 Single Beds

Executive Suite, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Queen Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Queen Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe River-View Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe River-View Queen Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Shangri-La Guilin

2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Shangri-La Guilin offers 439 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments.
During your stay at Shangri-La Guilin, you're just a quick walk from Li River. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages, facials or body treatments at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Seven Star Park and a few minutes from Riyue Shuangta Cultural Park
Shangri-La Guilin offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Shangri-La Guilin. Self parking is free. The property offers extended parking privileges.

This 5-star Guilin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Li Cafe – This buffet restaurant serves breakfast, lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
U Bar – On-site bar.
Lobby Lounge – On-site lobby lounge.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 141 for adults and CNY 141 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Li Cafe
  • Lobby Lounge
  • Shang Palace
  • U Bar

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 9 October to 31 December:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Guilin

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 141 for adults and from CNY 141 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in October.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Guilin Shangri-La
Guilin Shangri-La Hotel
Shangri-La Guilin
Shangri-La Guilin Hotel
Shangri-La Hotel Guilin
Shangri La Hotel Guilin
Shangri-La Guilin Hotel
Shangri La Hotel Guilin
Shangri-La Guilin Guilin
Shangri-La Guilin Hotel Guilin

Shangri-La Guilin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 202 out of 312 reviews
Rating 8 - Good. 75 out of 312 reviews
Rating 6 - Okay. 24 out of 312 reviews
Rating 4 - Poor. 9 out of 312 reviews
Rating 2 - Terrible. 2 out of 312 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hein

Liked: Cleanliness, staff & service, amenities
Large selection of dishes and staff is attentive.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hein

Liked: Cleanliness, staff & service, amenities
Great selection of various offerings
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Beverly

Excellent breakfast, lovely property location. Had a comfortable stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, Lily who worked outside was super friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place with very nice view on the lake. provided very nice breakfast at a large sitting area.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Yihua

Liked: Cleanliness, amenities
Clean room. Beautiful surroundings.
Stayed 1 night in Oct 2025
Verified

8/10 Good

chiew fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable stay

Nice hotel with good breakfast . Quiet and safe
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

T J HART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptionally good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Xia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service. Nice breakfast with variety of options.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

DUBAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guilin

Best hotel on Guilin
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Jinran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star treatment!

Fabulous stay. Friendly staff!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffet I ever had. Thank you!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yuet wan

Liked: Cleanliness, staff & service, amenities
The hotel is indeed not new but it is well maintained. The room is indeed quiet, most top floor at 7th floor. Abit of cigarette smell of course. Nevertheless, I could sleep so well as the bed is very comfortable and soundproof is very good. Highly recommended.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and no hassle
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Richard Hau Yue

Liked: Cleanliness, staff & service, room comfort
Very good
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Longsheng

Disliked: Cleanliness
The room was generally nice, but unfortunately, I found hair on the bed sheets when I checked in. It made me feel that the cleanliness could be improved. I hope the hotel pays more attention to room hygiene, as the rest of the environment and service were quite good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

melva

Liked: Staff & service, property conditions & facilities, room comfort
Carpet is old looking and need to be clean
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Daiki

Good
Stayed 1 night in Oct 2024
Verified

8/10 Good

Lai Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Geisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great staff in a tired facility

We love the Shangri-La brand but were disappointed with several aspects of our visit to Guilin. 1) The pool was closed for maintenance. If we had known ahead of time, we wouldn’t have booked. 2) No bathroom scales. 3) very few outlets and ancient tech support. 4) The facility is showing its age. TV old and small. Staff, however, was superb!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay, Overall quite a humble standard compared with other 5 star facilities in China.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房寬敞整潔，中餐廳的食物質素很好，服務櫃台職員服務到位, 態度友善。家人都感到非常滿意。
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Chi Yin John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒服乾淨
Stayed 3 nights in May 2023