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Crowne Plaza Hotel Gurgaon by IHG

5.0 star property

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Photo gallery for Crowne Plaza Hotel Gurgaon by IHG

Relax in the hotel lobby, surrounded by a central bar and comfortable seating areas.
Relax in the stylish lobby, surrounded by plush seating and a central bar area with a glass railing.
Relax in a serene outdoor space with round tables and chairs, surrounded by lush greenery and a soothing water feature.
Relax in style with a plush sofa set and elegant decor, complete with a stage area and beautiful floral arrangements.
Experience the Crowne Plaza's inviting pool area, featuring a spacious pool and comfortable lounge seating.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Spa

Explore the area

Map
Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001
  • Fortis Memorial Research Institute
    ‪3 min drive‬
  • Medanta
    ‪5 min drive‬
  • Artemis Hospital Gurgaon
    ‪7 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, City View (Pool City View)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, City View (Pool City View)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Club lounge access (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible, Club lounge access (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Club lounge access (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible, Club lounge access (Lounge Access)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Pool View

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Pool View

  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Accessible, Club lounge access (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Accessible, Club lounge access (Lounge Access)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

  • 357 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, City View

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds (Walk-In Shower)

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Accessible, Club lounge access (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Accessible, Club lounge access (Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible, Club lounge access (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible, Club lounge access (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Club lounge access (Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible, Club lounge access (Lounge Access)

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Separate Living Area)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Separate Living Area)

  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Accessible

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, Club lounge access, City View (Pool City View Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Club lounge access, City View (Pool City View Lounge Access)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

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  • Pool
  • Spa
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  • Parking included
4.6 out of 5, Wonderful, (456)
The price is €112
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includes taxes & fees
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About this property

Crowne Plaza Hotel Gurgaon by IHG

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Crowne Plaza Hotel Gurgaon by IHG offers 234 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 18 years old are not allowed in the swimming pool, health club or hot tub without adult supervision.

Body Zone has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Hotel Gurgaon by IHG. During your stay, you're just a quick walk from Leisure Valley. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking, self-parking and extended parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with Swedish massages, reflexology or Ayurvedic treatments at Body Zone
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 5 minutes on foot from Leisure Valley and a 3-minute drive from Max Hospital
  • Airport, railway station and bus station shuttle shuttle service available for a fee
Crowne Plaza Hotel Gurgaon by IHG offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 25930 square feet (2409 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Crowne Plaza Hotel Gurgaon by IHG. An area shuttle within 100 kilometres and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Gurugram hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe G – This restaurant serves breakfast, brunch, lunch and dinner.
WildFire – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open daily.
Connexions Bar – This bar only serves light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,867.50 for adults and INR 996 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe G
  • Connexions Bar
  • WildFire

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (25,930 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Hotel Gurgaon by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1867.50 for adults and from INR 996 for children
  • Airport shuttle fee: INR 2800 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Hotel Gurgaon by IHG offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza GURGAON
Crowne Plaza Hotel GURGAON
GURGAON Crowne Plaza Hotel
Gurgaon Crowne Plaza
Crowne Plaza Hotel Gurgaon
Crowne Plaza Gurgaon By Ihg
Crowne Plaza Hotel Gurgaon by IHG Hotel
Crowne Plaza Hotel Gurgaon an IHG Hotel
Crowne Plaza Hotel Gurgaon by IHG Gurugram
Crowne Plaza Hotel Gurgaon by IHG Hotel Gurugram

Crowne Plaza Hotel Gurgaon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 188 out of 291 reviews
Rating 8 - Good. 67 out of 291 reviews
Rating 6 - Okay. 11 out of 291 reviews
Rating 4 - Poor. 9 out of 291 reviews
Rating 2 - Terrible. 16 out of 291 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Aman

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

I have stayed here about 8 months ago. Its a lovely place to stay. Convenient to travel around Gurgaon. I always request a pool view room. Lovely breakfast nice pool and spa. Meal offerings are very Indian and not much to chose from for non Indian guests.We brought to the mangments attention and they offered to make any meal of our choice. Thanks to
Stayed 5 nights in Mar 2025

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff food was excellent recommend this property to everyone check it out I had a lovely stay. Aman.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Mar 2025

8/10 Good

Ronald

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Crestina

Stayed 1 night in Mar 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Gitika

Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was friendly and always helpful. Both inside restaurants are very good. Breakfast is very good too. Pool was not accessible during our stay because of a conference in the hotel for 3 days so we didn't use it.
Stayed 6 nights in Jan 2025

2/10 Terrible

Nikhil

Stayed 1 night in Jan 2025

10/10 Excellent

Parveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Good quality hotel, well located for our office location in Guragon. Nice standard of rooms, with excellent bathrooms; my double would not have been crowded for 2. Breakfast buffet was wide ranging and choice of indoor and outdoor seating.
Stayed 5 nights in Nov 2024

10/10 Excellent

SATISH

Stayed 5 nights in Oct 2024

10/10 Excellent

Udayan

Stayed 2 nights in Oct 2024

2/10 Terrible

Work

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad damp rooms

Completely waste of money. Room had a damp smell. They change from level 4 to level 5 and same issue. I couldn't sleep as smell was so bad. I even asked housekeeping to come and check. They also confirmed the dampness and just did a spray which lasted for couple of hours.
Stayed 2 nights in Oct 2024

10/10 Excellent

JIWOON

Stayed 2 nights in Sep 2024

10/10 Excellent

Anil

Stayed 3 nights in Sep 2024

4/10 Poor

Sandeep

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Comfortable stay. Experience at the check-out was terrible. Inexperienced staff. Made me wait while they said they will “check” whether I have taken something from the minibar. Very disrespectful!
Stayed 1 night in Sep 2024

8/10 Good

Parapti

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled on business, excellent hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Naveed

Disliked: Cleanliness, staff & service
Poor service by the staff and the property appears to be quite old now, so the standards are not met
Stayed 1 night in Aug 2024

2/10 Terrible

Anoop

Stayed 1 night in Aug 2024

10/10 Excellent

Vipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so far so good
Stayed 3 nights in Aug 2024