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Comfort Suites

2.5 star property

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Lobby
Lobby
Lobby
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Pet-friendly
  • Laundry

Explore the area

View in a map
1801 Dual Hwy, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪5 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Pennsylvania Dutch Market
    ‪8 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (No Pets)

Suite, 1 King Bed, Non Smoking (No Pets) | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (No Pets)

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (No Pets)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (No Pets)

7.2 out of 10
Good
(28 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Comfort Suites

Hotel in Hagerstown with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Comfort Suites offers 75 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites. During your stay, you'll be close to Hagerstown Premium Outlets. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast offered
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Hagerstown Premium Outlets and 5 minutes from Hagerstown Dog Park
  • Dogs welcome for a fee (restrictions apply)
WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available. Event space at this hotel measures 926 square feet (86 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at Comfort Suites. Self parking is free.

Smoking is allowed in designated areas at this Hagerstown hotel.

Guests are served a free on-the-go breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 926 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 20 mi (32.1869 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hagerstown
Comfort Suites Hotel Hagerstown
Comfort Suites Hotel
Comfort Suites Hagerstown
Comfort Suites Hotel Hagerstown

Comfort Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 403 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Volker

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Visa

Disliked: Cleanliness, staff & service, property conditions & facilities
Police were in lobby when I arrived for stay due to disturbance in hotel. Trainee was at desk and the other employee was tied up with police. Was told there was housekeeping every other day. Got the card for room but trainee came up to my room because she only gave me card for one night and I was staying 2 nights. Trouble with toilet, curtains wouldn't close so the parking lights lite my room up all night. Pool is closed indefinitely, computer in lobby doesn't work. Reservation staff were not friendly. I would never stay at this hotel again
Stayed 2 nights in Jun 2025

10/10 Excellent

KAREN, trinity

Stayed 4 nights in May 2025

2/10 Terrible

Jennifer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place is very Dirty, smells like smoke when you first walk in. The room had a very musty smell in the bed is very uncomfortable.
Stayed 1 night in May 2025

2/10 Terrible

Anthony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room they stuck us in was deplorable, it smelled like trash, there appeared to be possible blood stains on the sheets and curtains. I should've spent the night sleeping in the car.
Stayed 1 night in May 2025

10/10 Excellent

Gail, Bristol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Staff was very friendly
Stayed 2 nights in May 2025

4/10 Poor

Sandra, Houston

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very very dirty - moldy bathtub, stained carpet, a lot of hair from previous guests in the bathroom (especially the bathtub)...stains everywhere, just dirty, ice machine out of order, pool closed, people hanging out and drinking in the parking lot for several days.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice, clean hotel.
Stayed 3 nights in May 2025

6/10 Okay

Shawn

Disliked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Tasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Leigh Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very friendly and helpful
Stayed 1 night in May 2025

2/10 Terrible

Nicole

Stayed 1 night in May 2025

6/10 Okay

Marie

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ok for a 1 night stay. You can hear every sound from rooms around and above you. The curtains didnt close so the room got extremely bright in early morning.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

2/10 Terrible

Lakisha

Stayed 1 night in Mar 2025

4/10 Poor

Joshua

Stayed 1 night in May 2025

10/10 Excellent

katie

Liked: Room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jana

Business traveller, Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
This was possibly the worst check-in experience I have ever had. We booked this hotel because it was pet friendly, and were prepared to pay the pet fee that was advertised on Expedia. I purposely booked a room that was not marked with the “no pets” designation. But upon check-in the desk attendant, Curt, Informed me that there were no pet friendly rooms available, so our prepaid reservation for a pet friendly room was not honored. And while he was civil about it, it was also very clear that he could not care less about our predicament that we had arrived with a dog, having paid for a pet friendly room, only to find that there weren’t any. When I pointed this out, Curt simply said that it was our fault because we had booked through Expedia and not through the hotel’s own website. He kept emphasizing again and again that the hotel was not responsible for anything that happened with a reservation on a third-party site. He also threw in that I should have known better, apparently, because this is such a common problem with Expedia and other third-party sites. I asked why, if it was such a common problem, the problem had not been corrected? For which he had no answer. I will not say he was rude, but that almost made his complete lack of caring worse. It was a restrained form of contempt for the customer. So our dog spent the night in the car, with us getting up every couple of hours to check on him and make sure he was OK. Thank heavens it was temperate weather.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Diane

Stayed 1 night in Mar 2025

8/10 Good

DIANE

Stayed 1 night in Feb 2025

10/10 Excellent

donald

Liked: Staff & service, property conditions & facilities, room comfort
clean,comfortable,,
Stayed 1 night in Feb 2025