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Susukinohara Ichinoyu

4.0 star property
VIP Access

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Photo gallery for Susukinohara Ichinoyu

Front of property – evening/night
Creator video
Down duvets, in-room safe, laptop workspace, free WiFi
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
817-77 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Hakone Venetian Glass Museum
    ‪15 min walk‬
  • Place, Ōwakudani
    ‪4 min drive‬
  • Place, Hakone Kowakien Yunessun
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Room with Private Open-air Bath

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex)

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain side Japanese and Western style room(Annex）

Down duvets, in-room safe, laptop workspace, free WiFi

Mountain side Japanese and Western style room(Annex）

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex/up to 3)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

  • Sleeps 3
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 4 Single Futons

View all photos for Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

  • Sleeps 3
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

  • Sleeps 4
  • 4 Single Futons

View all photos for [No public bath]Seafood Boat Platter for Dinner&BF, Japanese&Western room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

[No public bath]Seafood Boat Platter for Dinner&BF, Japanese&Western room(Annex/up to 3)

  • Sleeps 3
  • 2 Single Beds

View all photos for [No public bath]Seafood Boat Platter for Dinner & BF, Mountain, Japanese and Western room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

[No public bath]Seafood Boat Platter for Dinner & BF, Mountain, Japanese and Western room(Annex)

  • Sleeps 2
  • 2 Single Beds

View all photos for [No public bath]Seafood Boat Platter for Dinner & BF, Japanese and Western room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

[No public bath]Seafood Boat Platter for Dinner & BF, Japanese and Western room(Annex)

  • Sleeps 2
  • 2 Single Beds

View all photos for [No public bath]Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[No public bath]Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for [No public bath]Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[No public bath]Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

  • Sleeps 4
  • 4 Single Futons

View all photos for [No public bath]Mountain side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

[No public bath]Mountain side Japanese and Western style room(Annex)

  • Sleeps 2
  • 2 Single Beds

View all photos for [No public bath]Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

[No public bath]Wetland side Japanese and Western style room(Annex/up to 3)

  • Sleeps 3
  • 2 Single Beds

View all photos for [No public bath]Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

[No public bath]Wetland side Japanese and Western style room(Annex)

  • Sleeps 2
  • 2 Single Beds

View all photos for [No public bath]Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[No public bath]Japanese Twin Room with Private Open-air Bath

  • Sleeps 2
  • 2 Single Beds

View all photos for [No public bath]Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[No public bath]Japanese Room with Private Open-air Bath

  • Sleeps 4
  • 4 Single Futons

[Mainbuilding]Japanese Style Room with Private Open-Air Bath

  • Sleeps 4

View all photos for [Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[Annex]Wetlandside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2

View all photos for [Annex]Moutainside Japanese Style Room With Private Open-Air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

[Annex]Moutainside Japanese Style Room With Private Open-Air Bath

  • Sleeps 2

View all photos for Japanese Western Room with Wetland View-Annex (3 Adults)

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Western Room with Wetland View-Annex (3 Adults)

  • Sleeps 3

View all photos for Quadruple Room With Private Bathroom

Down duvets, in-room safe, laptop workspace, free WiFi

Quadruple Room With Private Bathroom

  • Sleeps 4

View all photos for Japanese Western Room With Mountain View-Annex-Included Free Drink

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Western Room With Mountain View-Annex-Included Free Drink

  • Sleeps 2

View all photos for Annex Wetlands Side Japanese Western Style Room With Open-air Sulfur Hot Spring Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Annex Wetlands Side Japanese Western Style Room With Open-air Sulfur Hot Spring Bath

  • Sleeps 2

View all photos for 【Mainbuilding】Japanese twin style room with private open-air bath

Down duvets, in-room safe, laptop workspace, free WiFi

【Mainbuilding】Japanese twin style room with private open-air bath

  • Sleeps 2

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About this property

Susukinohara Ichinoyu

Ryokan in Hakone with free parking
This smoke-free ryokan features a restaurant, a front desk safe and free self-parking. WiFi in public areas is free.
Susukinohara Ichinoyu offers 38 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Susukinohara Ichinoyu, you're just a quick walk from Sengokuhara Onsen. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • On-site recreation includes hot springs
  • Just a 4-minute drive from Ōwakudani and 9 minutes from Hakone Kowakien Yunessun
There's a restaurant on site. Public spaces have free WiFi. Susukinohara Ichinoyu offers its guests hot springs. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone ryokan is smoke free.

Susukinohara Ichinoyu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the Breakfast and Half Board rates for children age 3 or younger.
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Susukinohara Ichinoyu Inn Hakone
Susukinohara Ichinoyu Inn
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan Hakone

Reviews

Susukinohara Ichinoyu Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 197 out of 301 reviews
Rating 8 - Good. 76 out of 301 reviews
Rating 6 - Okay. 23 out of 301 reviews
Rating 4 - Poor. 5 out of 301 reviews
Rating 2 - Terrible. 0 out of 301 reviews

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Stayed 1 night in Jul 2025

10/10 Excellent

Hideki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m born and raised in Japan but currently living in the US. I have experienced nice Onsen hotels, but this is the best. I’m pretty sure that I’ll come back to this place!!
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

8/10 Good

Luz

Stayed 2 nights in Jun 2025

8/10 Good

Hyeun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. The room is spacious and has dining area and the bath tub with open window was the best best. However the food was a little disappointing. Otherwise it was great, the hot tub was the best of all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So far the best hotel in Japan. Great hospitality and dining. In room half-open hot spring connected to nature
Stayed 1 night in Jun 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good adventutr

The location is very convenient via bus line and is beautiful. The hotel is traditional with tatami mats and futons. Food in the restaurant is also traditional. It’s good but not great and we found a really extraordinary restaurant down the hill. I expected trash service between the two days, which was kind of a big deal for our family. It was a great adventure, nice people, just maybe not totally for us.
Stayed 2 nights in Jun 2025

8/10 Good

Nicholas

Stayed 1 night in Jun 2025

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot spring and meals.
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice japanese style room and private onsen is worth it
Stayed 2 nights in Jun 2025

10/10 Excellent

Aiden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was absolutely amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Reginald

Stayed 1 night in May 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Ichinoyu a lot, room is very comfortable and newly renovated. The welcome drink and meals really showcase the hospitality of Japanese high standard. We felt being very well taken care of. Onsen environment is very peaceful, I spent the whole afternoon there looking at the trees and listening to birds sing. We had a great time and will definitely come back next time we are in Hakone.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, nice view
Stayed 2 nights in May 2025

10/10 Excellent

Yuewei, RICHMOND

Liked: Cleanliness, amenities, property conditions & facilities
Have a good stay
Stayed 1 night in May 2025

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my first time staying in a ryokan and it did not disappoint. Loved the private onsen in the room and the traditional Japanese beds were surprisingly comfortable. The kaiseki meals were delicious and amazing! The meals are served in the restaurant, instead of in your room like more traditional ryokans, but was just as great of an experience. We used the nearby bus to get around to explore Hakone. Highly recommend staying at Susukinohara Ichinoyu!
Stayed 2 nights in Apr 2025

10/10 Excellent

Shawn

Stayed 1 night in May 2025

10/10 Excellent

Stewart

The service was fantastic with traditional Japanese food
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If was a magical and luxurious experience!
Stayed 2 nights in May 2025

8/10 Good

Kai Kei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is fairly new, though there's not much to do inside the propery as there's no common entertainment or things to do in hotel. Resturant is ok but not up to other ryuken's standard. The convenient store nearby is a great plus.
Stayed 1 night in Apr 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible time here! The food was amazing, the staff was always helpful and the atmosphere was relaxing making it a perfect place to relax!
Stayed 2 nights in Apr 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful ryokan in a secluded area but essily accessible by bus. Family mart is next door. Wonderful amenities, the most elaborate dinner and breakfast packages (if you want to try a traditional Japanese meal, THIS is it!), wonderful private onsen in room and friendly staff. Highly recommend. You will not regret your visit.
Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025