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Susukinohara Ichinoyu

4.0 star property
VIP Access

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Photo gallery for Susukinohara Ichinoyu

Reception
Creator video - submitted by BEST JAPAN HOTELS, Periple
Reception
Hot springs
Down duvets, in-room safe, laptop workspace, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
817-77 Sengokuhara, Hakone, Kanagawa, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Sengokuhara Susuki Prairie
    ‪1 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese Room with Private Open-air Bath

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex)

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain side Japanese and Western style room(Annex）

Down duvets, in-room safe, laptop workspace, free WiFi

Mountain side Japanese and Western style room(Annex）

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Wetland side Japanese and Western style room(Annex/up to 3)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Mountain side Japanese and Western style room(Annex)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner&BF,Wetland side Japanese&Western style room(Annex/up to 3)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Wetland side Japanese and Western style room(Annex)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Twin Room with Private Open-air Bath

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Luxurious Seafood Boat Platter for Dinner & BF, Japanese Room with Private Open-air Bath

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Mountain side Japanese and Western style room (Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 3)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Wetland side Japanese and Western style room(Annex/up to 2)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Twin Room with Private Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

Down duvets, in-room safe, laptop workspace, free WiFi

Shell-On Zuwai Crab Dinner & BF, Japanese Room with Private Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-style Twin Room with Open-Air Bath, Non Smoking

Down duvets, in-room safe, laptop workspace, free WiFi

Japanese-style Twin Room with Open-Air Bath, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Susukinohara Ichinoyu

This smoke-free ryokan features a restaurant, a front desk safe and free self-parking. WiFi in public areas is free.
Susukinohara Ichinoyu offers 38 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Susukinohara Ichinoyu, you're just a quick walk from Sengokuhara Susuki Prairie. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include luggage storage
  • On-site recreation includes hot springs
  • 9 minutes by car from Hakone Kowakien Yunessun and 15 minutes from Lake Ashi
There's a restaurant on site. Public spaces have free WiFi. Susukinohara Ichinoyu offers its guests hot springs. Limited free parking is available on a first-come, first-served basis.

This 4-star Hakone ryokan is smoke free.

Susukinohara Ichinoyu has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • 2 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the Breakfast and Half Board rates for children age 3 or younger.
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Susukinohara Ichinoyu Inn Hakone
Susukinohara Ichinoyu Inn
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan
Susukinohara Ichinoyu Hakone
Susukinohara Ichinoyu Ryokan Hakone

Susukinohara Ichinoyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 239 out of 361 reviews
Rating 8 - Good. 88 out of 361 reviews
Rating 6 - Okay. 26 out of 361 reviews
Rating 4 - Poor. 7 out of 361 reviews
Rating 2 - Terrible. 1 out of 361 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a wonderful oasis in Hakone, very quiet and serene. The rooms are comfy, it has a toilet, shower and an onsen. Theres also a public onsen which is beautiful and the restaurant is in both the main building and the annex. Theres free drinks at certain times, you use the yukatas provided, so many amenities. Great stay
Stayed 2 nights in Jan 2026

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities
Special to have an in-room onsen, glad we got to experience Hakone for 48 hours!
Stayed 2 nights in Jan 2026

10/10 Excellent

Celine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this place was as described. From the room, amenities to the staff. We stayed as a family of 3 and the meals, room & onsen were perfect for our one night stay. Highly recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private onsen was great. The crab dinner set I ordered together with the room exceeded my expectation
Stayed 1 night in Jan 2026

8/10 Good

qing

Travelled with family
Liked: Cleanliness
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Pham Thao Ly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hospitality. Clean and spacious room, the dinner and breakfast inclusions are highly recommended
Stayed 2 nights in Dec 2025

8/10 Good

Fernanda

Travelled with family
Liked: Cleanliness
Everything was clean and lovely
Stayed 1 night in Nov 2025

10/10 Excellent

Albert

Stayed 1 night in Nov 2025

10/10 Excellent

Fatima Zohra

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, service was impeccable and the food was absolutely delicious !
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my best experience ever. Great hotel, private bath was amazing. Staffs were helpful. Food was amazing, great location especially if you have a car. Room was spacious and comfortable. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

FERRIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind, from the front desk employees to the dining staff. They put all of my nerves about experiencing a new culture to rest. I was nervous because it was my first time wearing a yukata, and eating a multi-course traditional Japanese meal. The servers especially were very encouraging and helpful, as I had a new question just about every time they walked by. A lot of the food was new to me, and it was absolutely delicious. I would recommend this hotel over and over again, and I will be returning.
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
The fish was over cooked for dinner. That was the only concern. Everything else was excellent. Breakfast was delicious. The in room onsen was fabulous. It felt so good in the crisp open air. Awesome, i wish I'd done this some 5 to10 years ago. The crowds of tourists were unbelievable. .
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were lovely with a real Japanese feel and the private onsen was a wonderful luxury. The hotel provided ornate dressing gowns for dining and experiencing the hotel. And the feasts we were served at breakfast and lunch were very impressive. Thanks to all the staff for a wonderful stay
Stayed 2 nights in Oct 2025

8/10 Good

Samuel, North York

Stayed 1 night in Oct 2025

6/10 Okay

Yue

Travelled with family
Disliked: Property conditions & facilities, room comfort
the inn looked dated. They provided one small bath towel, very thin. No hand towel or face towel. If you need amenities like shower cap, body cream, you have to go to the main building to get it. Onsen is nice but no views. Dinner and breakfast were good.
Stayed 1 night in Oct 2025

10/10 Excellent

LingXia

Stayed 1 night in Sep 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Po Yu

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2025

2/10 Terrible

Charmaine

Stayed 1 night in Sep 2025

10/10 Excellent

Drake

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Oct 2025

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Mart next to the hotel was very convenient. Nothing else nearby in terms of shopping or restaurants. The private onsen was wonderful as were the public ones. Very clean facility. Kaiseki BF and dinner was really good! Service fantastic.
Stayed 2 nights in Oct 2025