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Hanoi Lotus Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Lotus Boutique Hotel

Terrace/patio
Terrace/patio
Premium Suite Large Balcony (6m2) City View | View from room
Family Suite Large Balcony & Terrace (9m2) City View | Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Free daily buffet breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double or Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, minibar, in-room safe

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, memory-foam beds, minibar, in-room safe

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, No Windows

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double or Twin Room, No Windows

9.0 out of 10
Wonderful
(104 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Premium bedding, memory-foam beds, minibar, in-room safe

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Premium bedding, memory-foam beds, minibar, in-room safe

Family Suite Large Balcony & Terrace (9m2) City View

7.0 out of 10
Good
(6 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • City view
  • 70 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Premium Suite Large Balcony (6m2) City View

Premium bedding, memory-foam beds, minibar, in-room safe

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hanoi Lotus Boutique Hotel

This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking and coffee/tea in a common area.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Hanoi Lotus Boutique Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the low noise level, overall comfort, spaciousness and cleanliness
  • Within a 10-minute walk of Hoan Kiem Lake and Train Street
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

The business-friendly Hanoi Lotus Boutique Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
AUCO Restaurant – This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Books

Family friendly

  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 metres away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses some wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Lotus Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 309 out of 387 reviews
Rating 8 - Good. 43 out of 387 reviews
Rating 6 - Okay. 23 out of 387 reviews
Rating 4 - Poor. 9 out of 387 reviews
Rating 2 - Terrible. 3 out of 387 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

fredy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very friendly staff, location was great.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff were really friendly and helped book our bus & tours. Breakfast was great, and the hotel is in a fantastic location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mathis

Liked: Cleanliness, staff & service, amenities
Wonderful staff, great breakfast, beautiful room and great value for money.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff both on reception and at breakfast were always very friendly and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, amenities
We would definitely recommend this hotel to family and would stay here again. Amazing location and good value.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
I would highly recommend this hotel for a stay in Hanoi.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Room was clean and staff excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staffs, feel like family. Great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Malasenoks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most I liked is the very accommodating staff. The room is clean, we loved their buffet breakfast very satisfying.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, amenities
Hotel was very close to the center and very nice and helpful staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Anthony

Liked: Amenities, property conditions & facilities
The hotel was very clean and the stafff were friendly and helpful
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Thank you for an amazing stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kortney

Liked: Cleanliness, staff & service, amenities
Nice decoration, nice balcony, good location, polite and efficient staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Larysa

Liked: Cleanliness, amenities, property conditions & facilities
Very kind and helpful staff who made you feel at home! Great location with ease of getting around plus restaurant and coffee shops right near by!!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Okjin

Liked: Cleanliness, staff & service, amenities
The hotel is situated in a great location and is well-maintained. The staff is exceptionally friendly, making for a pleasant stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Nice, little hotel. Room is small, but very comfortable and clean! Very friendly staff! Good breakfast (buffet).
Stayed 1 night in Oct 2025
Verified

8/10 Good

Joseph K.

Liked: Cleanliness, amenities, property conditions & facilities
Very professional staff,great airport pickups,nice complimentary breakfast,spacious room and balcony!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Han Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location next to the lake and the old town. The staff are very friendly and helpful and speak very good English.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joseph K.

Liked: Cleanliness, property conditions & facilities
Room was clean, good location and very helpful front desk staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities
The breakfast was excellent with many selections. The staff were very helpful and courteous.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Excellent location to see the sights. Very clean and affordable with very friendly staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
I stayed here for 2 nights and wish it could have been longer. Hanoi is a brilliant city, a food lover's paradise and this hotel is perfectly positioned
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable, great location in the centre of town, lovely helpful staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
The location is very good! The breakfast is wonderful! The staff (shout out to Angela) is very friendly!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Great location and amazing staff. Thank you for looking after us.
Stayed 3 nights in Mar 2026

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