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Hanoi Lotus Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Family Suite Large Balcony & Terrace (9m2) City View | Balcony view
Free daily buffet breakfast
Front of property
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Spa

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪8 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Double or Twin Room

8.8 out of 10
Excellent
(56 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Royal Suite Large Balcony & Terrace (8m2) City View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite Large Balcony & Terrace (9m2) City View

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony (6m2) City View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Day Use - 4 Hours Only

10.0 out of 10
Exceptional
(87 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 5,244 reviews
The price is €35
includes taxes & fees
10 Sept - 11 Sept
Hanoi Royal Palace Hotel 2

About this property

Hanoi Lotus Boutique Hotel

Family-friendly hotel with full-service spa and free breakfast
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Royal 2 has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

The free breakfast at Hanoi Lotus Boutique Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Treat yourself to body wraps, body scrubs or facials at Royal 2
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes mini golf and bicycles to rent
  • Guests really like the accommodation for the spaciousness, comfy beds, low noise level and cleanliness
  • Within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi
  • Airport, railway station and shopping centre shuttle service available for a fee
Hanoi Lotus Boutique Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. A rooftop terrace, spa services, and a library are also featured at the family-friendly Hanoi Lotus Boutique Hotel. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
AUCO Restaurant – This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Library
  • Mini golf
  • Music library

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (150 centimetre wide door)
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - August 2024

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 130 metres away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hanoi Lotus Boutique Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Reviews

Hanoi Lotus Boutique Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 2878 out of 3278 reviews
Rating 8 - Good. 204 out of 3278 reviews
Rating 6 - Okay. 97 out of 3278 reviews
Rating 4 - Poor. 50 out of 3278 reviews
Rating 2 - Terrible. 49 out of 3278 reviews

Reviews

8/10 Good

Xuan Wei Moritz

Liked: Staff & service, property conditions & facilities
The property has a separate area for breakfast and hotel staff had done good job of packing breakfast for us as we had to leave early morning at 630am
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the excellent customer service. I didn't like that I had to leave
Stayed 1 night in Jun 2025

10/10 Excellent

geum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 3 nights while visiting Hanoi. It was really great and would easily recommend. The location is super convenient as it's located right in the Old Quarter. The room was a bit smaller than anticipated, but was all we needed. Aircon and wifi were appreciated. Breakfast was included and had good buffet and hot alacarte options. The staff were amazing, especially Anna who gave us tons of tips on tours (booked thru her for our halong bay cruise). We also used their airport pick up service which went smoothly. All in all a perfect choice for about $45usd/nt.
Stayed 3 nights in May 2025

10/10 Excellent

geum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed with 2 friends for 3 nights here, we initially only booked one night not quite knowing what to expect but wow. Staff were amazing and so very helpful in every way. Rooms were comfortable and clean. Good showers and comfy beds. Breakfast included was a must, great selection and quick to come out. Felt very welcome and safe (important for 3 young females traveling together). Great spot in the old quarter with lots of restaurants and heaps of street food vendors. Happily recommend to anyone wanting a great value for money spot in the old quarter with good facilities.
Stayed 1 night in May 2025

10/10 Excellent

Helterlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for a few nights and were treated so well by the friendly and very helpful staff. We would happily recommend the Lotus Boutique hotel so thank you all.
Stayed 1 night in May 2025

10/10 Excellent

Helterlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lovely women at the reception area were nothing but nice to my cousin and I when we visited Hanoi. They were very helpful with arranging tours, and accommodating when we decided to stay two more nights because we were enjoying ourselves so much in vibrant Hanoi. Would highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

El hotel tiene una muy buena ubicación, la cama es cómoda y el personal es muy amable. El desayuno debes ir a tomarlo en otra locación que parece ser los mismos hoteles pero con diferentes nombres. En general si estás buscando un hotel para pasar la noche porque estarás todo el día por fuera. Es una buena opción.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aoyagi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
数泊滞在しましたが、フレンドリーで親切なスタッフの方々に大変丁寧に対応していただきました。どんな些細なことでも快く対応していただき、本当にパーソナルなサービスでした。ロータス ブティック ホテルを自信を持っておすすめします。皆様、ありがとうございました。
Stayed 1 night in May 2025

10/10 Excellent

Christopher, Rye

Stayed 2 nights in Jun 2025

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment we arrived the fantastic staff at Lotus boutique were friendly and very accommodating. They gave us great advise about where to eat and places to visit. Nothing was too much trouble. The breakfast each morning was great! The rooms were spacious and well kept. We really enjoyed our stay and recommend Lotus boutique. Thank you to everyone at Lotus boutique.
Stayed 1 night in May 2025

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at Lotus Boutique for a whole week and the staff was always very helpful and welcoming and great with kids. The day we arrived was my wifes birthday, and they had prepared a birthday cake and happy birthday was written in roses on the bed. We stayed in a family room which had a good size for 4 people and the bathroom had a tub which was nice. Breakfast was good and the buffet was supplemented by an ala carte selection. There is a wide selection of cafes and restaurant within short walking distance from the hotel. Absolutely recommended.
Stayed 1 night in May 2025

8/10 Good

susan

Liked: Cleanliness, staff & service
The staff were fantastic - so friendly and accomodating. The only thing I didn’t love was that breakfast was at another hotel you had to walk to in the morning (first world problem ) but that wasn’t stated on the website. Also glad I upgraded and had a balcony as def needed for more space
Stayed 2 nights in Jun 2025

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Due to a massively delayed flight we didnt get to the hotel until after 1am. On arrival we were made to walk to the sister hotel (that we hadnt booked) as they had given our room away. We were made to walk in the rain even though it was extremely late and we were exhausted only to find that there wasnt a twin room available there either. The staff tried to be helpful by getting us a put-me-up bed but the mattress was stained and unpleasant. The lift was upba flight of stairs and only stopped on odd floor numbers so we had to carry our rucksacks up another flight. The breakfast was absolutely dreadful and we did not eat the stale offering. I would not stay at this hotel if I were you.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 1 nights in this little hotel (on the sixth floor with balcony) and enjoyed it very much. Despite of the central location in the old quarter it was not noisy, the room was nice and spotless clean and the breakfast good. The best was the exceptional friendly hotel staff! In our opinion the value for money was outstanding and we highly recommend to stay here.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in May 2025

10/10 Excellent

masamoto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service. The room is clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

masamoto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed here for two nights and have to say it was perfect. Great location, very clean and the staff are so friendly and helpful. The little touches made it special. A big thank you to all the team at this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Lotus Boutique hotel is superb in every way.the staff are friendly and so helpful. Nothing is too much trouble for them. They could not have been more helpful and let us leave luggage while we went to sapa,then let us shower when we came back. The rooms are clean and spacious with all amenities provided. The location is excellent and you can walk to all tourist locations. Many thanks to Anna for all their help. A real gem of a place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been here many time when we come back Viet Nam for our vacations. The best breakfast ever and location so great. We have good time in this hotel with friendly and helpful staff ..... Nothing to complain,.... high recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic days in Hanoi, it was such a lovely start being welcomed by Ms. Anna at the Lotus Boutique Hotel. All the staff were amazing, the rooms were clean, comfortable and relaxing. Breakfast was delicious. You really should try this place. Thank you all the staff at Lotus Boutique.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in Hanoi - the staff were the friendliest we have met in Vietnam (which is a very friendly country!) They went out of their way to help us and give us recommendations. The rooms were lovely and had everything you needed. Excellent breakfast and delicious welcoming drinks. We would love to come back.
Stayed 1 night in Apr 2025