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Romantique Hotel De Hanoi

3.0 star property

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Photo gallery for Romantique Hotel De Hanoi

Interior
Exterior
Executive Double Room | Minibar, in-room safe, desk, soundproofing
Daily buffet breakfast for a fee
Family Room | City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
35-37 Bat Su Street, Hoan Kiem District, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Executive Double Room

Minibar, in-room safe, desk, soundproofing

Executive Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, soundproofing

Executive Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

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About this property

Romantique Hotel De Hanoi

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service and concierge services are on-site.
Romantique Hotel De Hanoi offers 34 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Romantique Hotel De Hanoi, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy Vietnamese cuisine while dining at Nhà hàng Romantique
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. The business-friendly Romantique Hotel De Hanoi also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

This 3-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Nhà hàng Romantique – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (USD 5 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Nhà hàng Romantique

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift (120 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 9 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Hob
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heated floor
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 6 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 5 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Romantique Hotel De Hanoi offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

36 Hotel

Icon 36

Icon 36 Hanoi

Icon 36 Hotel

Icon 36 Hotel Hanoi

Icon 36 Hotel Residence

Icon 36 Hotel Residence

Romantique De Hanoi Hanoi

Romantique Hotel De Hanoi Hotel

Romantique Hotel De Hanoi Hanoi

Romantique Hotel De Hanoi Hotel Hanoi

Romantique Hotel De Hanoi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 70 reviews
Rating 8 - Good. 29 out of 70 reviews
Rating 6 - Okay. 13 out of 70 reviews
Rating 4 - Poor. 2 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrewfer

Liked: Cleanliness, staff & service, amenities
We had an amazing stay at Romantique Hotel de Hanoi from the first interaction until the last, the staff, especially John were incredibly helpful and hospitable even before we arrived at the hotel and after we left the hotel they made sure we made it safely to our next destination. The location was also great in the heart of the old quarter walking distance to everything.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Carlos Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Charming little boutique hotel nestled in the old quarter of Hanoi. The reception was very cordial and inviting and provided sightseeing instructions. The room was spacious and the bed was very comfortable. The only drawback was the tiny bathroom. Other than that the lodging was memorable.
Stayed 2 nights in May 2025
Verified

8/10 Good

M S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again.

Recently renovated, clean,relatively comfortable. Conveniently located in the old city near the lake. Lots of coffee shops and restaurants are located nearby. The breakfast was of reasonable quality and variety, but by day 5 it was getting too familiar. All staff were friendly and helpful. I would stay again and recommend for others looking for a moderately priced accommodation in old city.
Stayed 5 nights in Feb 2024
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
During our stay i noticed d housekeeping wasn’t sweeping d floor coz i could see in my luggage when packing then d curtain was also dusty.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a mixed experience. On the positive side, the staff were extremely professional, courteous, and always willing to assist with any request. Their service truly stood out and made the stay more pleasant. Another major plus was the hotel’s location—it was very close to all the food and shopping areas, making it incredibly convenient to explore the city without needing to travel far. However, the biggest drawback was the lack of soundproofing. The walls were paper-thin, making it difficult to get a good night’s sleep. I could hear conversations, footsteps, and even the cars passing through the streets Overall, if you’re looking for excellent service and don’t mind some noise, this hotel might work for you. But if you’re a light sleeper, you may want to consider other options.
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Mauvais rapport qualité /prix !

Bruyant !!! Un chantier accolé à l'hôtel avec du bruit de 05h du matin à 1h le jour du 1er janvier .... et les jours précédents et suivants ! Fenêtre condamnée à cause d'une bâche de chantier, chambre non conforme aux photos et finalement pas d'interlocuteur parlant le français comme mentionné sur le site ...très déçu !
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Amazing facilities,wonderful people. Unbelievable value The only downside is that it’s a little out of town,but the taxis are so cheap & arrive in 5 minutes max And,having just stayed in a crap hotel that had two glorious reviews,let me tell you I’m real & ive travelled most of the world!
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Lars-Bertil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell

Mycket trevligt hotell som inte ser så mycket ut från gatan men vårt rum var stort och bekvämt.
Stayed 5 nights in Feb 2019
Verified

6/10 Okay

Travis

Liked: Staff & service

Average Hotel

There is a club across the street which became very annoying trying to sleep. The room and amenities were average, nothing special. Staff are friendly and helpful.
Verified

8/10 Good

vc

Liked: Cleanliness, staff & service

Hotel bien localisé (pas aussi beau que photos)

Hotel bien situé, personnel sympa et courtois Déjeuner très ordinaire, manque de choix Les chambres sont ok mais sans plus. Nous avions réservé la chambre deluxe et les photos étaient superbes sur Expedia mais très loin de la realité. Matelas inconfortable, baignoire veille, taché et les contours très sales. Les murs montraient des signes d'infiltration d'eau et de moisissures, murs tachés... Pas de coffre fort et d'ordinateur tel que mentionné dans l'annonce Le prix est ok mais ne payé pas de surplus pour une meilleure chambre, l'hôtel n'en vaut pas le coût
Stayed 3 nights in Mar 2018
Verified

6/10 Okay

Jared

Liked: Cleanliness, staff & service

Quality depends on location.

I was moved to a different hotel location because they over booked. Was told I would get an upgrade. There was a club across the street. Very noisy.
Verified

8/10 Good

WONG

Liked: Cleanliness, staff & service, room comfort

Nice stay at Icon 36

The hotel is ok with spacious rooms it not too many shops n eateries outside n quite noisy with cars n motorcycles noises
Verified

6/10 Okay

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bra hotell om man inte är kräsen

Vi hade en bra upplevelse på hotellet tills vi en natt hittade en kackerlacka i badrummet. För någon som inte bryr sig är det kanske ofarligt men för oss var det traumatiskt. Duschen sög, det var en kort duschslang och det kom knappt ut vatten ur den, tog lång tid att duscha pga det. Fönstrena är så tunna att det känns som man bor ute på gatan då all ljud från bilarna med allt turande hörs. Men öronproppar löste det problemet för oss. För övrigt var hotellpersonalen väldigt snälla och hjälpsamma och frukosten var helt ok om man ska va där några dagar bara, det var ingen stor variation.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Hotel is clean and spacious, breakfast is average. Friendly and knowledgeable staff. Location is great; short walk to everywhere & located on a relatively quiet street. Just don’t stay on the 8th floor as the elevator goes up to 7th floor only.
Stayed 3 nights in Mar 2018
Verified

8/10 Good

Srisawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
พนักงานน่ารักบริการดี..ห้องสะอาด.แต่ตอนที่พัก.ไฟบางดวงใน้องไม่ติด..จองอ่างแช่น้ำไป.แต่ตอนเข้าพักไม่มี..อาหารเช้าดี.สะดวกในการเดินเที่ยว
Stayed 3 nights in Feb 2018
Verified

8/10 Good

Les parisiens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bien situé.

Nous avons séjourné une semaine dans cet hôtel. A notre arrivée, notre chambre n'étant pas prêté, nous avons dû attendre. En principe le check in se faiasit à partir de 14h. Finalement, nous avons eu la clé à partir de 13h. Dans tous les cas c'est très pénible d'attendre après 11h de vol. Le personnel a fait de son mieux.
Stayed 7 nights in Jan 2018
Verified

8/10 Good

vanessa

Liked: Staff & service, room comfort
L'hôtel tres bien situé dans le vieux quartier de Hanoi. Le personnel est super aimable et serviable. Les chambres sont confortables, mais la salle de bain était un peu sale et la chambre pourrait être un peu rafraîchie. Somme toute, c'est une tres bonne adresse avec une bonne relation qualité-prix
Stayed 1 night in Jan 2018
Verified

8/10 Good

vanessa

Liked: Staff & service, room comfort

Tres bien

L'hôtel est tres bien situé dans le vieux quartier de Hanoi et le personnel et super aimable. Les chambres sont bien, mais quelques petites réformes pour les rafraîchir seraient intéressantes. Somme toute, c'est un très bon choix qualité-prix en ville!
Stayed 1 night in Jan 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid a all costs. We feel cheated!

Awful. Manager rushed to greet us. Gave long story about water damage and sent us in a taxi to sister hotel 900m - 1stlocation was ideal. 2nd was appalling. See previous reviews. Icon 36 appears to do this frequently due to over-booking. From charming location to much less pleasant part of town. 2nd Hotel had a beautiful lobby and friendly receptionists. "Deluxe room" stank unbearably of cigarettes and the bathroom had a glass wall so that a guest in bed could watch their partner in the shower. The room and balcony overlooked a very noisy & ugly street. We are non-smokers and asked to move rooms.A t first the receptionist offered air-freshener. They moved us to a smaller room overlooking same street: 2 single beds pushed together, broken toilet seat, cigarette burns everywhere, dirty walls,fainter cigarette smell. Club across the street started INCREDIBLY LOUD THUMPING NOISE until 2:15. Clubs and staff hung around in the street until 3am. The quiet lasted until 6am. In the morning the manager was strangely surprised that we had not enjoyed Hotel #2 when we walked to back to #1 with bags.He refused any kind of compensation and would not even cancel our 2nd night. We left very angry feeling badly cheated.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Super friendly

Great and very kind people. Very polite and helpful. The hotel is in the old quarter what is absolutely amazing.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

Mika

Liked: Cleanliness, staff & service, property conditions & facilities

Waste of money..

My birthday stay with Icon 36 hotel and residents was alright. It was clean and the staff was friendly. We had problems with the door not closing so the outside noise was horrific despite the fact there was suppose to be sound proof doors. when I tired to take a bath the jets didn't work and the tub leaked all the way into our room at 1am. I was hoping my birthday would have been a bit more memorable but I was let down.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

KEONYOUNG

아쉬훈 호텔.....

우선 트리플배드가 매력적이었으나 에어콘이나 기타 오래되서 많이 낙후되었으며 특히 조식은 기대하지 않는게 좋을듯 합니다
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room we stayed in has a malfunctioning aircon, the room couldnt get cold. I requested an electric fan. The bath tub looked like it has seen better days. The towels didnt smell good. The lobby is hot.. the cafe got flooded so breakfast was not provided. the only thing commendable about this hotel is the staff. They were all polite and apologetic. This hotel need a major improvement.
Stayed 4 nights in Jul 2017
Verified

8/10 Good

neko

Liked: Staff & service, room comfort

スタッフがやさしい

飛行機の時間に合わせてチェックアウトの時間を遅らせてもらいました。 やさしいスタッフさんが対応してくれ、一生懸命日本語を話してくれました。
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

This hotel is in a great location and the staff are very helpful. We would definitely stay there again.
Stayed 1 night in May 2017