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Hotel Am Schloss

3.0 star property

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Photo gallery for Hotel Am Schloss

Property grounds
Aerial view
Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace
Reception
Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Zwingerstrasse 20, Heidelberg, Baden-Württtemberg, 69117
  • Place, Marktplatz
    ‪1 min walk‬
  • Place, Heidelberg Castle
    ‪2 min walk‬
  • Place, University of Heidelberg Old Campus
    ‪6 min walk‬
  • Airport, Mannheim (MHG)
    ‪15 min drive‬

Room options

View all photos for Comfort Double Room, 1 Double Bed, City View

Comfort Double Room, 1 Double Bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Comfort Double Room, 1 Double Bed, City View

8.4 out of 10
Very good
(12 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

Hypo-allergenic bedding, minibar, desk, laptop workspace

Grand Apartment, Multiple Beds, Shared Bathroom, City View (Own Terrace )

  • 100 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

High chair

Basic Apartment, 2 Bedrooms, 2 Bathrooms, City View (Kitchenette)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

Hypo-allergenic bedding, minibar, desk, laptop workspace

Panoramic Apartment, 2 Bedrooms, City View (own Terrasse)

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Triple Room, 1 Queen Bed with Sofa bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Classic Triple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View | Hypo-allergenic bedding, minibar, desk, laptop workspace

Classic Quadruple Room, 1 Queen Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double or Twin Room, 1 King Bed, Kitchenette, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Double Room, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Basic Double Room, 1 Double Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Am Schloss

Pet-friendly hotel connected to a railway/underground station in Heidelberg with a rooftop terrace
A rooftop terrace, laundry facilities and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Hotel Am Schloss offers 24 accommodations with washers/dryers and minibars. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Hotel Am Schloss's great location gets high marks from our customers. During your stay, you'll be connected to a railway/underground station and just a quick walk from Marktplatz. Enjoy features like free WiFi in public areas, plus a rooftop terrace and laundry facilities.
  • Free WiFi
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Steps from Marktplatz and 8 minutes on foot from Heidelberg Castle
  • Cats and dogs welcome for a fee
As a guest of Hotel Am Schloss, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Hotel Am Schloss also features complimentary newspapers in the lobby, laundry facilities, and shopping on site.

Smoking is allowed in designated areas at this 3-star Heidelberg hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 13 per day); discounts available
  • Wheelchair-accessible parking available

Things to do

  • Shopping

Family friendly

  • Cot (surcharge)
  • High chair
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 23 December and 6 January.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 13 per day (82 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Am Schloss
Am Schloss Heidelberg
Am Schloss Hotel
Hotel Am Schloss
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel
Hotel Am Schloss Heidelberg
Hotel Am Schloss Hotel Heidelberg

Hotel Am Schloss Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 333 reviews
Rating 8 - Good. 112 out of 333 reviews
Rating 6 - Okay. 16 out of 333 reviews
Rating 4 - Poor. 0 out of 333 reviews
Rating 2 - Terrible. 1 out of 333 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from the terrace
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect. The parking garage fills up completely during the day with people visiting the castle so be prepared to wait for a spot if you arrive in the middle of the day. The staff at the hotel is very friendly and helped with recommendations for things to do and restaurants in the area. Room was very clean and the terrace has a great view of the city and the castle. The breakfast was OK. Great to have a complimentary meal during our trip but I'm not sure why a lot of these reviews are raving about it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location, easy parking, safe, clean, big rooms, close to old town!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sanju

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location only a 20 minute walk to the Heidelberg Castle. This hotel is centrally located with an easy and short walk to the main town square. Good breakfast. This hotel sits on the 7th floor of the parking garage. Parking can be a little tight for larger cars.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shanen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Travelled with family
Wonderful staff at the front desk and breakfast area. Clean hotel, amazing view, very easy do walk to interesting shops, scenery, restaurants etc. We would come back!
Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Stayed 1 night in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in perfect location. Room had no aircon and it was a hot day, but beds comfortable and room very nice. Breakfast nice but perhaps 2 staff needed to keep up with the busy customers. Walking stand l to the castle and town square, so pretty!! Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Greta M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel at the base of the castle. Funicular entrance right next door. Easy walk to old town.
Stayed 1 night in May 2025

10/10 Excellent

TOM HSU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, and convenient!
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCHLOSS #1

You can't beat the parking or the view of the Castle
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Ask for room 16 for an incredible view of the castle.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heidelberg fairytale family vacation

The receptionist at our check in was wonderful! She provided us with a map of Heidelberg and noted attractions for us. She is a great spokesperson for this town. My cappuccino at breakfast was the best I’ve had yet in Germany, and breakfast staff were amazing too. Our room is enormous and like a studio apartment, highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

HanGyeom, Ansan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's old but very clean. And the breakfast was very good and the staff was friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the heart of all the shops and restaurants in Heidelberg! We were 132 steps away from the castle! The room was large, clean, and spacious. The view from our window was very nice too. The receptionist was lovely! So helpful and patient. We will definitely stay at this hotel again!
Stayed 1 night in Feb 2025

10/10 Excellent

Patrice

Stayed 1 night in Feb 2025

2/10 Terrible

Nir

Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for seeing the castle and walking

Stayed with my mom here while visiting the Heidelberg Christmas Markets! Very close to the main markets, and the funicular up to the castle was basically attached to the hotel’s bldg. Perfect location for seeing the castle and walking through the Christmas markets!
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Our stay at the Hotel Am Schloss in Heidelberg was fantastic. The hotel is in a great location to explore the old town. it is clean and comfortable. The best part is the amazing view of the castle! Great stay. Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

LEVAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the castle. Attached parking garage is great!
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, walkable to everything. No elevator though so it was difficult since we had alot of luggage and it was heavy. Airflow was stiff
Stayed 2 nights in Dec 2024